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Temecula Nissan - Service Center

Temecula, CA

4.5
2,290 Reviews

2,290 Reviews of Temecula Nissan - Service Center

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June 23, 2019

Exceptional service. Alex got me all the information I requested and more. Even as far as to meet me to minimize my walk to pick up my vehicle. Answered all of my question More

by IRIS1513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 26, 2019 -

Temecula Nissan responded

Hi Iris1513, thank you so much for your positive comments about Temecula Nissan! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 22, 2019

Better service than dealerships closer to me. My service adviser Alexander Campagna and Jose F are good at making sure my car is ready and looking like brand new. I recommend Temecula Nissan. More

by Medicare Advantage Agent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Campagna, Jose Favela.
Jun 26, 2019 -

Temecula Nissan responded

Hi Medicare Advantage Agent, thank you so much for your positive comments about Temecula Nissan! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 22, 2019

Victor was great Victor Fernandez was very friendly took care of me within minutes when I arrived, he patiently waited for me while I was on a call More

by IRISANA111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biff Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Young, Amanda Nascimento, Jeremy Young, Steve Castaneda, Russ Ward, Danny Paulsen, Josue Talavera
Jun 26, 2019 -

Temecula Nissan responded

Irisana111, thank you for your kind review; we are happy to pass along your comments to the team here at Temecula Nissan! We're looking forward to your next visit with us! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 22, 2019

Loan vehicle I went for an oil change. The service department member told me I need some other services done. He offered me a loan vehicle I agreed. The disappoint More

by WVIERA75
Recommend Dealer
No
Employees Worked With
Alex
June 22, 2019

Check engine light The service was fast and the service person was able to answer my questions. He was also very informative and help me get a great service. More

by ANAGONZALES833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Reveles
Jun 26, 2019 -

Temecula Nissan responded

Anagonzales833, thank you for your kind review; we are happy to pass along your comments to the team here at Temecula Nissan! We hope to be of service to you again in the future. Best wishes, Temecula Nissan

June 20, 2019

Helpful I went to start my car in the morning and it had this big wobbly start. Didn't feel safe to drive. Called the dealership to see if i could get it in t More

by KATSOURATHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 26, 2019 -

Temecula Nissan responded

Katsouratha, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 20, 2019

Pre-service estimate. I Took my car in to see what the cost would be to replace the passenger side mirror. They were very good very fast and Tim did the best you could on More

by thesmu1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember all the names. However the lady that checked me in was more than helpful. The parts guy and the cashier were very helpful and friendly. Tim Nelson who was the service person was great. He did everything he could.
Jun 26, 2019 -

Temecula Nissan responded

Thesmu1973, thank you for your kind review; we are happy to pass along your comments to the team here at Temecula Nissan! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 17, 2019

Awesome as always! Always a pleasure using Temecula Nissan to service my car! Jose F. or any team member really are friendly, courteous, and ready to assist with your n More

by MZKALIGRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose F. (Service associate), Jeremy Young
Jun 20, 2019 -

Temecula Nissan responded

Mzkaligrad, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 16, 2019

Time spent waiting I right there at 6:45 for my 7 appointment. There were two other cars sitting there besides mine.I explained to him that I really needed to get out of More

by PRF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul was the main person, but he is not the one that checked me in.
Jul 21, 2019 -

Temecula Nissan responded

Hello PRF, I'm sorry to hear that you didn't have a wonderful experience. We'd like to make things right for the inconvenience this appointment caused you. Please reach out to me at cmccandless@temeculanissan.com or (951) 972-8400 Ext. 6503. Thank you and have a wonderful day! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 15, 2019

Service Center LOST my vehicle Went for an oil change. Shuttle driver made me wait; he had to go to lunch. Service guy called to say they couldn't my vehicle SUV. Then found it but More

by pattifalcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Sinclair
Jul 21, 2019 -

Temecula Nissan responded

Hi Pattifalcon, we can assure you that we do not find this type of behavior acceptable. I deeply apologize for the mix up that seems to have occured the day you brought your vehicle in. If there's anything we can do to make up for the inconvenience, please let me know. You can reach me at cmccandless@temeculanissan.com or (951) 972-8400 Ext. 6503. Have a wonderful day! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

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