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Temecula Nissan - Service Center

Temecula, CA

4.5
2,290 Reviews

2,290 Reviews of Temecula Nissan - Service Center

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June 28, 2019

They work to satisfy the customer Paul Sinclair was my adviser yesterday and he was polite, respectful and easy to talk to. My wait time was shorter than what was anticipated. I like t More

by sunshine.mannings
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sinclair, Paul
Jul 21, 2019 -

Temecula Nissan responded

Sunshine.mannings, thank you for your kind review; we are happy to pass along your comments to the team here at Temecula Nissan! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 28, 2019

Came in for scheduled maintenance. Everything went fine. The work was done well in a timely manner and the adviser was very knowledgeable and friendly. I will definitely be back. More

by ABBEYRHODES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think the service adviser's name was Jose.
Jul 21, 2019 -

Temecula Nissan responded

Abbeyrhodes19, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 28, 2019

Fast promt and fun Jose took great care of me customer service was on point and they did it in a very timely ly fashion will be coming back to this More

by BARAJAS0714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biff Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Young, Jeremy Young
Jul 21, 2019 -

Temecula Nissan responded

Barajas0714, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 28, 2019

Best Experience at dealership This dealership is setting the bar for everyone surrounding them, they’re the best dealership that I have ever been to. They genuinely care about the More

by COVJULIO2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 21, 2019 -

Temecula Nissan responded

Covjulio2010, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

Glad you are starting Sunday services again. Ricardo the service rep was very helpful during my Sunday services of my car.. Customer Service is very important and when you have someone that thi More

by ATANG888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICARDO REVELES
Jul 21, 2019 -

Temecula Nissan responded

Atang888, we are so pleased you enjoyed your visit to Temecula Nissan! Thank you again for leaving us this response! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

Experience of last service I was in for oil change, had to take back the next day for oil leak,was told oil was on the frame and had to be cleaned off.Was not offered any other More

by JAMESPETTYSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Young
Jul 21, 2019 -

Temecula Nissan responded

Hello Jamespettysr, we appreciate you taking the time to leave us this feedback. I'm sorry to hear that there was oil left on the frame that needed to be cleaned. As your advisor explained on the phone, the services that show as declined were the services you had done at your previous visit. If you have any further questions about your visit and RO, please reach out to your advisor. Please reach out to me at cmccandless@temeculanissan.com if there's anything else we can do to remedy the situation. Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

Quality service tech's know their stuff I dealt with Rick on my last visit for service. Apparently he is new to Temecula Nissan but he certainly knows everything about my Murano. He was ab More

by T_REYNOLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Reveles, Jose Cruz
Jun 28, 2019 -

Temecula Nissan responded

Hi T_reynolds, thank you so much for your positive comments about Temecula Nissan! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

"Good Customer Service" I went in to the Nissan Service Center because my vehicle was making a noise coming from the brakes. I went in first thing in the AM and Tim greeted More

by VANHALEN19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Alex
Jun 27, 2019 -

Temecula Nissan responded

We appreciate your positive review about your recent experience with us! I'm sorry to hear the brakes are squeaking again. When you get a chance, please swing by so we can find out why the issue has returned. Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

Great service again Took my car to Nissan in Temecula to get an oil change Alexander service dept. had me out in less than an hour. Great service always. More

by FAVILADIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander campagna
Jun 28, 2019 -

Temecula Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

June 27, 2019

No Worries I like that I brought in my car, I got a quick assessment, and then an explanation of each thing that needed to be done. From there I was given a wri More

by FatChuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Campagna
Jun 28, 2019 -

Temecula Nissan responded

Hi Fatchuck, thank you so much for your positive comments about Temecula Nissan! We hope to be of service to you again in the future. Sincerely, Cierra McCandless Owner Loyalty Manager Temecula Nissan

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