Temecula Nissan - Service Center

Quick Oil Change I stopped in with no appointment to get an oil change. Service advisors were all busy on the phones and took a while for them to help me. I don't thin I stopped in with no appointment to get an oil change. Service advisors were all busy on the phones and took a while for them to help me. I don't think they did anything wrong, maybe they are short-staffed because of management fails. Service advisor was very nice, oil change didn't take long, and I got my car back in one piece pretty quickly. The car wash was broke which was a bummer, but I'm going to handwash it here at my ranch today. I bought my car here in Temecula but was taking my car to both Escondido and Temecula for service over the years. Escondido seriously messed up my car last service. I'm not gonna write a book about the crazy experience, but I'm coming to Temecula from now on. More

Long wait and car turns off right after it was getting serviced right at the light not the best experience.rep was great though best part serviced right at the light not the best experience.rep was great though best part More

Lenghty and subpar! I've used this dealership since my 2011 Altima was new. Regardless of the service that was performed they always returned my car cleaner than it was w I've used this dealership since my 2011 Altima was new. Regardless of the service that was performed they always returned my car cleaner than it was when I brought it in. Whatever happened to the paper floor protectors to protect my carpets? NO MORE CAR WASH! The price of an oil change has gone up there customer service is no longer what it once was, they are no longer price competitive when it comes to oil & filter changes. I WILL NOT BE USING THEM IN THE FUTURE! More

Leaf battery life Jeremy was very accommodating to our concerns with the Leaf and was able to change an appointment that I couldn't make and I have confidence he will f Jeremy was very accommodating to our concerns with the Leaf and was able to change an appointment that I couldn't make and I have confidence he will find the problem with the car and have it taken care of More

The woman was very kind. She was patient and assisted me promptly and professionally. I would definitely come back and recommend to anyone to use Nissan service promptly and professionally. I would definitely come back and recommend to anyone to use Nissan service More

What happened to Jeremy?! He was your best service manager. May not return. Brought car in at 7:30 a.m. didn't leave until after 11:00 a m. Oil change, tire rotation and cabin filter replaced. Took t manager. May not return. Brought car in at 7:30 a.m. didn't leave until after 11:00 a m. Oil change, tire rotation and cabin filter replaced. Took too long. No one called me to tell me it was ready. I had to call. More

I had one of the greatest experiences ever at the sign of Temecula. I went to the dealership to get my car repaired. End up buying a vehicle that Nissan just got from the auction. The car was great but it ne Temecula. I went to the dealership to get my car repaired. End up buying a vehicle that Nissan just got from the auction. The car was great but it needed some service. Where I had the opportunity to work with Mr. Tim Nelsen. Tim went over and beyond the call of duty. From getting my Car repaired like it was brand new. Also gave me coffee and donuts while I waited for my paperwork. I got a shuttle to my house until they found out what was wrong with the car. When the car was being repaired Tim arranged for me to get a brand new rental car which I thought was amazing. No charge to me of course. It was one of the greatest experiences I’ve ever had purchasing a vehicle. And I pretty much over to Mr. Tim Nelson. This guy is amazing and in my opinion he deserves a raise. Much thanks to Mr. Tim Nelsen. Thank you Tim Nelsen. More

The dealership was clean. Has very friendly staff. The wait was a little longer then expected to receive my car but I was made to feel at home. wait was a little longer then expected to receive my car but I was made to feel at home. More

The review of the over all maintenance of the vehicle was VERY vague. i.e. “CV leaks needs further diagnose” and “battery bad”. A CV “boot” covers the bearings and gears which allow no outside elements to in VERY vague. i.e. “CV leaks needs further diagnose” and “battery bad”. A CV “boot” covers the bearings and gears which allow no outside elements to interfere with its machines. And if the battery was “bad”, I would assume that the CCA has met its limits which would mine that the car would not start with the recent weather that we have received. However, the car still starts with no issues. I would like to know why these are being highlighted as “areas of concerns” vise just stating that “CV leaks” and “bad battery”. FYI, I did ask and was given no answer and I was on a tight schedule which is why I could not stay and drill down to the root cause of these concerns. More

It is always a pleasant experience. I waited for my car this time and it was completed in the timeframe that was quoted to me. this time and it was completed in the timeframe that was quoted to me. More