Temecula Nissan - Service Center

Absolutely great experience and service and very vocal and clear instructions and help was extraordinary and clear instructions and help was extraordinary More

Brought my truck in to pick up an ignition key that I had ordered 2 days prior from the Parts Dept. I was told I would have to wait for a couple of hours for the key to be programmed. My vehicle was return ordered 2 days prior from the Parts Dept. I was told I would have to wait for a couple of hours for the key to be programmed. My vehicle was return to me within 45 minutes. I was told that the machine had broken my key. Another key had to be ordered, and I would have to return to the Service Department to repeat the process after the ignition key has been received. More

Brought my truck in after closing hours and got it back the next day all fixed up. I’m happy. Thankful for the warranty as there was no charged. The staff was really helpful especially when I needed to ret the next day all fixed up. I’m happy. Thankful for the warranty as there was no charged. The staff was really helpful especially when I needed to retrieve tools from my truck when they were working on it. More

Alex in the Service Department always goes above and beyond and gives exceptional customer service! beyond and gives exceptional customer service! More

I can’t believe Temecula Nissan wanted to charge me $400 for a mirror direction button that popped off from a poor design flaw. The vehicle is a Brand New 2023 and is under warranty but they would not cover for a mirror direction button that popped off from a poor design flaw. The vehicle is a Brand New 2023 and is under warranty but they would not cover this simple issue. I’d never pay to come here and have your vehicle worked or would want to wait for 4 hours to get your oil changed and tires rotated, even with an appointment. More

Professional and friendly staff. Mike was very helpful and answered all of my questions. I took my car in for brakes and a light sensor in the morning and it was ready by noon. Mike was very helpful and answered all of my questions. I took my car in for brakes and a light sensor in the morning and it was ready by noon. More

This is one of the most professional dealerships I’ve ever had the pleasure of having my car serviced. Mr. Michael Marcoux is the reason for the professionalism. He is my service manager, and always take ever had the pleasure of having my car serviced. Mr. Michael Marcoux is the reason for the professionalism. He is my service manager, and always takes care of my vehicle.. thank you, Michael More

Everyone is friendly and they try their best to provide good service. The guest waiting area, especially the outside could be so much more. No customer Wifi? No one at the desk to ask. good service. The guest waiting area, especially the outside could be so much more. No customer Wifi? No one at the desk to ask. More