Temecula Nissan - Service Center

They figured out the issue and was happy with the results. Thanks for your help with the issue I really appreciate it. Will definitely bring it back. results. Thanks for your help with the issue I really appreciate it. Will definitely bring it back. More

Great service and people. Very nice and professional. Explain everything to you. Fast and sufficient. I’ve been coming here for three years, never had a problem. And it’s also very clean. Explain everything to you. Fast and sufficient. I’ve been coming here for three years, never had a problem. And it’s also very clean. More

The folks in the Service Department make the visits so easy. Tim, Alex, and Jose are knowledgeable, patient, and listen to the customer. They're always extremely helpful. easy. Tim, Alex, and Jose are knowledgeable, patient, and listen to the customer. They're always extremely helpful. More

Awesome. They bless are self. My car. Is run like new. Change transmission. Thank you Nissan Every 3 months. Ido my service with them. T Change transmission. Thank you Nissan Every 3 months. Ido my service with them. T More

The dealership was very attentive to my needs. They were friendly fast and efficient everything I came into the dealer for was taking care of. friendly fast and efficient everything I came into the dealer for was taking care of. More

Tim Nelson is amazing with his customer service. Very attentive to the customer needs. Very safe through this Coronavirus issue! I will always request him!!!! attentive to the customer needs. Very safe through this Coronavirus issue! I will always request him!!!! More

My service advisor, Victor, has made my experience with this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. this dealership awesome...great customer service. I highly recommend getting your vehicle serviced with Victor at this location. More

Received an email for a coupon “oil change 45 mins or less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mand less or it’s free” when i showed it to Alex he brushed it off and said “they should ask us first” he had not been wearing a mask either which is mandated by the county. While he was checking me in he said the whole service would take 45mins to an hour. I again showed him the coupon and he’s like okay. Over an hour went by and i had not received a call so i contacted them service department and a lady answered the phone i asked for the status of the vehicle as well as clarification about the coupon her response “ well we’ve cut people and with everything going on in the world we can’t honor it” i advises her i had received the email on Friday in which it references what they’re doing during Covid-19. I spoke with the service advisor who stated they found a wood chip in my tire so it’ll be another 15 minutes. Another hour went by and i went to the dealer only to find my car sitting parked and yet no call. Alex came out when he saw me and when we went inside he totaled it out to $35 i asked, are you guys not honoring the coupon and he got defensive and said “i patched your tire at no charge i thought i was doing you a favor” i asked if that was a safety precaution and typically free he said “but but it’s fine I’ll give you the free oil change i just thought again i was doing you a favor” my thing is why have promotions if the service department won’t honor them or get upset. I told Alex he never called me once the oil change was done to tell me about my tire issue, he never kept me updated. More

I came in for a minor leak and Alex helped me out by calling to see if my warranty was still in effect. It was, however, they never called him back for the okay so he helped me out and just fixed my car calling to see if my warranty was still in effect. It was, however, they never called him back for the okay so he helped me out and just fixed my car anyways for a cheaper price. Alex, you rock man! Stay healthy everyone and keep being the awesome people that you are! Always great customer service when I come in. More

My Wife's Car Out-Standing, A Job Well Done I Thank-you, Ladies and Gentlemen Looking out for My Wife's Car She Happy and So an I Out-Standing, A Job Well Done I Thank-you, Ladies and Gentlemen Looking out for My Wife's Car She Happy and So an I More