Temecula Nissan - Service Center

I will not return. No one practicing social distancing, no face masks, no gloves. I have a baby if I knew this I wouldn’t have never gone to this location. I chose Temecula Nissan due to an informational e no face masks, no gloves. I have a baby if I knew this I wouldn’t have never gone to this location. I chose Temecula Nissan due to an informational email that reassured this location was taking covid seriously. It was a lie clearly. An employee was cursing in front of me As well and poor customer service especially on a slower day. I was extremely disappointed and uneasy. Horrible experience. More

I always have a great experience with the service department in Temecula. Car completed timely with no issues. Everyone is very helpful. I would recommend. department in Temecula. Car completed timely with no issues. Everyone is very helpful. I would recommend. More

always awesome Alex is just wonderful.... cheery and always on top of things. He makes me feel special every time I go there. I have been there many times and always Alex is just wonderful.... cheery and always on top of things. He makes me feel special every time I go there. I have been there many times and always have him help me. I am more than satisfied and I feel that he is always honest also. More

Efficient, friendly and knowledgeable. Made thes distress of car failure much easier and less stressful. Made a quick diagnosis, dealt with my insurance and got me back on the road in a timely fashi distress of car failure much easier and less stressful. Made a quick diagnosis, dealt with my insurance and got me back on the road in a timely fashion!! More

Had two vehicles serviced there. The process was easy and staff was extremely friendly and helpful during the entire process. Loved the online appointment setting option staff was extremely friendly and helpful during the entire process. Loved the online appointment setting option More

No masks , no gloves, no distancing. Quoted 45 min to an hour and took over 2 1/2 for an oil change. I had to ask them what was going on to find out. As usual the prepaid service package I bought, they had hour and took over 2 1/2 for an oil change. I had to ask them what was going on to find out. As usual the prepaid service package I bought, they had a hard time getting authorization for the service which I told them ahead of time always happens and that I did not have hours to wait for it. It's the same story every time so I really just want to cancel the package and never go back. It's not worth the time and it should not be such a Hassel to get an oil change that is prepaid. More

SERVICE I BROUGHT MY CAR IN TO BE SERVICED ON 4-25-20. I HAVE BEEN BRINGING MY SENTRA THERE SINCE I BOUGHT IT IN 2015 AND HAVE NOT HAD ANY PROBLEMS AT ALL. I BROUGHT MY CAR IN TO BE SERVICED ON 4-25-20. I HAVE BEEN BRINGING MY SENTRA THERE SINCE I BOUGHT IT IN 2015 AND HAVE NOT HAD ANY PROBLEMS AT ALL. THIS TIME WHEN I BROUGHT IT IN "TIM" HELP ME. I LEFT MY CAR THERE IN THE MORNING AND THEN WENT BACK HOME AS I USUALLY DID AND WAITED FOR THE CALL TO COME PICK IT UP. I GOT NO CALLS ALL DAY. KNOWING THAT THEY CLOSE AT 4PM ON SAT I CONTINUED TO CALL FOR UPDATES. THEY WANTED ME TO CALL HEMET WHERE I BOUGHT THE CAR FOR THE WARRANTY INFO. WHY SHOULD I CALL.....ISN'T THAT THEIR JOB? ANYWAY IT SHOULD ALL BE IN THEIR SYSTEM RIGHT? SO I CALLED BACK AND SPOKE TO A MANAGER AND DON'T YOU KNOW HE FOUND THE WARRANTY INFO IN THE SYSTEM. I WAS HAVING SURGERY ON WED SO I NEEDED TO GET THIS HANDLED BEFORE THEN. STORY SHORT THEY HAD MY CAR FOR A WEEK AND THEN WHEN I DID PICK IT UP THE NEXT SAT MY WILL LOCK ISN'T IN MY CAR. I CALLED WHEN I GOT HOME AND SOMEONE WAS SUPPOSE TO CALL ME BACK.....NO ONE DID AND ITS BEEN 1 WEEK!!!! NOW THIS SAT I HAVE TO GO BACK SO THEY CAN FIGURE OUT WHAT LOCK IS FOR MY TIRE. THEY HAVE ALL NEW PEOPLE THERE. I NEVER HAD THESE ISSUES BEFORE THEY GOT THESE NEW PEOPLE IN THE LAST 5 YRS. UN-HAPPY CUSTOMER. I WILL NEVER BRING MY CAR BACK HERE AGAIN NOT TO MENTION SERVICE COUNTER PEOPLE GOING IN YOUR CAR WITH NO MASKS ON AND IT IS THE LAW IN RIVERSIDE AS OF 4-7-2020 More

Great customer care Thanks to Alex who followed through with the extended warrantu company and got my Juke repaired. Also arranged for a loaner car.my Juke is running gr Thanks to Alex who followed through with the extended warrantu company and got my Juke repaired. Also arranged for a loaner car.my Juke is running great and the SC and transmisson is working properly. More

I was told on your email that your dealership would do a COVID-19 interior cleaning. They told me they would clean it, but when I got my car back, I know they didnt clean it because my car was still dusty COVID-19 interior cleaning. They told me they would clean it, but when I got my car back, I know they didnt clean it because my car was still dusty and nothing was wiped down. So if they cleaned it, there would not be any dust. More

Friendly and efficient everyone in service was so friendly and eager to help. quick service and with a smile. I would recommend this service center anytime. thank you! everyone in service was so friendly and eager to help. quick service and with a smile. I would recommend this service center anytime. thank you! More