Temecula Nissan

I brought in my Nissan rouge for an oil change my vehicle was also leaking oil I was greeted very politely by Denise Bright She was so helpful and addressed all my concerns was also leaking oil I was greeted very politely by Denise Bright She was so helpful and addressed all my concerns More

What started off a little rough ended up being a good day. I was interested in seeing a used car they had on their website, but it never even made it to the lot in Temecula. I felt that was not good busi day. I was interested in seeing a used car they had on their website, but it never even made it to the lot in Temecula. I felt that was not good business practice. Finally, another sales rep reached out and sold me a similar car that was also a great deal. I got everything i asked for and great service. I was by myself, so Daniel would always check on me and sit with me while I waited for the finance department. I love my car and was happy to buy something in this city that I live in. More

I begin my morning on 3/25 by receiving a call from Denise an associate at Temecula Nissan asking me what was wrong with the car and what I was bringing it in for although I booked my service online an Denise an associate at Temecula Nissan asking me what was wrong with the car and what I was bringing it in for although I booked my service online and as provided you select your reasoning for needing services. I chose oil change. Additionally, I dropped my car off the night before my services and checked off “oil change” on the tag. The associate then contacts me again and says she cant find my car in the system and had I bought my car there? I informed her no that is not where I bought my car but knew already that my car was and had been in the system previously considering I have brought my car there 4 times previously for oil changes considering I have a contract with nissan for free oil changes and have taken it there every time I have needed an oil change. Additionally, I inform her that I have a contract with Nissan which enables me free oil changes until year 2026, she calls me and tells me that I do not have a contract at whichever place she called… which as I told her it wasn’t through who she had contacted. After taken my car to Temecula Nissan now 4 times for an oil change I have had to bring or send a picture of my contract, although every associate has told me they “put it in the notes”. In all honesty, poor customer service and not thorough at all on there part considering I have been a consistent customer. More

Dennise was great helping me out every step of the way! Great communicator and even had my car washed. Great communicator and even had my car washed. More

The service was beyond expectation. Great service was rendered. Excellent job to Andy. He is highly professional. Great service was rendered. Excellent job to Andy. He is highly professional. More

Had my car serviced there and it was fast and easy . Thanks to Denise Bright. I will be a future customer. Thanks to Denise Bright. I will be a future customer. More

Service reps were helpful and welcoming. I would recommed for your nissan or other vehicles. I would recommed for your nissan or other vehicles. More

Denise was very attentive to my needs and my time restrictions. She updated me as I waited. Extreme please to work with! restrictions. She updated me as I waited. Extreme please to work with! More

Service department was thorough, efficient, and professional! Phillip, in the Parts department, was also very helpful and informative! professional! Phillip, in the Parts department, was also very helpful and informative! More

They were honest and took care of my problem. Alex always puts the customer first Alex always puts the customer first More