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Temecula Nissan
Temecula, CA
2,694 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,694 Reviews of Temecula Nissan
October 14, 2024
Fraud warning, They charged for a providing service on a front differential. Went to another dealer because of leaking fluid and found out did not have front differential and fluids were not changed. When front differential. Went to another dealer because of leaking fluid and found out did not have front differential and fluids were not changed. When called to let Asst Service Manager know that it was not done he became extremely defensive and called other dealer idiots even after i sent pictures showing no tool marks on fill and drain plugs. If you are victim of fraud from this service department report it at https://www.bar.ca.gov/complaint More
by ChkYerSelf
Employees Worked With
Christian Pinaglia
August 26, 2024
The service dept closed early and kept my car hostage the entire weekend for an oil change. I dropped off my car early Saturday morning and was told I would receive a call when my oil change was complete entire weekend for an oil change. I dropped off my car early Saturday morning and was told I would receive a call when my oil change was completed and an Uber would be arranged to pick me up. When I didn’t get a call by 4:30 I started calling the dealership, but only got a recording saying my car would be taken in an order which it was received. When that didn’t happen, a neighbor took me to the dealership at 5:30 to realize that the service department had closed and there was no way to get my car until Monday. When I called Monday, the assistant manager stated he was busy with customers and could not or would not take my call. I asked if he was aware of the situation and I was told yes he knew what happened and they would send an Uber to pick me up . Not having a vehicle for the weekend made me miss an MRI appointment and I was unable to get my grandson to school on Monday. This Isn’t the first time I’ve had less than stellar service at this dealership specifically with the assistant manager, Alex. I thought you go to managers or assistant managers when there’s a problem, but this dealership allows leadership to avoid customers who were wrong. More
by csteele21
Employees Worked With
Alex, Assistant Service Manager, Raul Perez, Christian Pinaglia
Verified CustomerMarch 30, 2024
The service was great. The service advisor was knowledgeable and friendly. My vehicle's service was completed fairly quickly. The service advisor was knowledgeable and friendly. My vehicle's service was completed fairly quickly. More
by tequihuah05
Employees Worked With
Alex Campagna , Christian Pinaglia
March 28, 2024
I brought in my Nissan rouge for an oil change my vehicle was also leaking oil I was greeted very politely by Denise Bright She was so helpful and addressed all my concerns was also leaking oil I was greeted very politely by Denise Bright She was so helpful and addressed all my concerns More
by ruthnroman
Employees Worked With
Denise Bright
