Temecula Nissan

I generally don’t give a bad feedback but this time I lost my patience after getting some bad service from Nissan Temecula (Alex Campagna). On 10/06/2022 - There was some cranking noise, Alex told it lost my patience after getting some bad service from Nissan Temecula (Alex Campagna). On 10/06/2022 - There was some cranking noise, Alex told it require oil and battery change, whatever he suggested, I told him to change. I paid $425.87 and picked my car. The engine noise was still there. On 11/01/2022 - I again went, this time Alex came with different story that car is hit from underneath, it requires replacement of lot of parts. Then I decided to go with my insurance. It cost around 4311.34$ including 250$ deductible Engine Noise was still there On 12/08/2022 - I again went, this time Alex told that some more part need to replace and he created supplement estimate which cost $839 to insurance company. Yesterday(12/09/2022) I picked the vehicle and engine noise is still there. From last two months I am struggling, and problem is still there in spite of paying $675.87(out of pocket) + $5150.34 (Through my insurance) I am fed up with this kind of service from Nissan Temecula (Alex Campagna). More

Short story: Do not trust Temecula Nissan. They will agree to a deal but then change it and pretend like it hasn't changed and refuse to honor the original deal. Full story: I made a deal They will agree to a deal but then change it and pretend like it hasn't changed and refuse to honor the original deal. Full story: I made a deal for an in transit car on Nov 9, 2022 and left a $500 deposit and all my information to lock the deal. I was told that when the car arrived it would be a quick visit because the paperwork would be ready and I'd be in and out. The car arrived today and I went to get it. They gave me the deal sheet and I immediately knew the numbers were different. Luckily I took a picture of the deal sheet on the 9th and was able to verify the changes. I asked for the deal that both parties agreed to but they refused. The only part of the original deal they agreed to honor was a refund of my deposit. If you don't stay away, then make 100% sure that they do not change your deal without telling you. More

Loan was not refunded in a reasonable timeframe. The experience just felt dishonest. I should have read the reviews. The experience just felt dishonest. I should have read the reviews. More

I came in today at 12 ish and when I returned at 5 they had raised the price two thousand dollars. Told me they would honor the old price as if that was a favor and then that the markups for 3888 were a de had raised the price two thousand dollars. Told me they would honor the old price as if that was a favor and then that the markups for 3888 were a deal. So sad. Spent time and was ready to buy. More

Contacted regarding a 2020 QX60 or New Pathfinder, asked these guys to pre-qualify before driving 30 miles north in the rain. Their guy indicated that's not how they work. My time is just as important as th these guys to pre-qualify before driving 30 miles north in the rain. Their guy indicated that's not how they work. My time is just as important as their time, not willing to work with a potential customer is just plain lousy!!! More

I have been here 2 times and both times have been miserable experiences. I will never purchase a Nissan due to this dealership! Poor customer service, disorganized and an overall mess! miserable experiences. I will never purchase a Nissan due to this dealership! Poor customer service, disorganized and an overall mess! More

Disgustingly dishonest. Advertising a 2020 Sentra listed on Autotrader and on their site for $19,498. Called to confirm that was the actual price other than tax, title and license. Then show up and after on Autotrader and on their site for $19,498. Called to confirm that was the actual price other than tax, title and license. Then show up and after an hour of wasting my time and talking to three different people they will only honor that price if the car is financed "because that's how the dealer makes their money" and also have $3800 worth of dealer installed options that they are not willing to remove, but are willing to negotiate on. It says it in the small print on their site that "price may not include dealer installed options". This is NOT mentioned in their Autotrader ad at all. They also go on to tell me that this is their standard procedure to ad this $3800 package to every car new or used that they sell, even though they mention it nowhere until you physically arrive at the dealership. Package offers very little actual value to end user and the same can be had for $1000 or less aftermarket. So why don't they advertise this package on their site of.ota standard for them? Why don't they tell you on the phone? I know car dealers aren't the most scrupulous people, but this was a new all time low. Again, the Autotrader ad for same car mentions NOTHING about dealer installed options and shows the $19,498 price. False advertising, plain and simple. More

Brought my car for oil change, filters, and replace 4 tires. Their representative highly recommended the alignment since the4 tires were getting replaced. The following day I noticed they messed up my al tires. Their representative highly recommended the alignment since the4 tires were getting replaced. The following day I noticed they messed up my alignment, I called them back to get it fixed and first they said they didn’t have time and I had to schedule an appointment. When I dropped my car to get the alignment fixed they made me wait for hours. I asked for courtesy car rental but it was denied. These guys messed my alignment which was just fine before they serviced it and when I asked to fix it, they treated me like I did something wrong. Horrible experience. This place never again. Just when I was thinking about getting an SUV because I like the Nissan vehicles but the service at Temecula Nissan is the worst. It is worth to mention that it is not the first time I had this bad experience with them. The very first service they did in my brand new car few years ago, they scratched my passenger door. Highly recommend to take your car somewhere else. I’m sure it will better service, better costumer service and probably cheaper too. More

The guys at Nissan were experts and now my Nissan drives better then when I first got it!! Thank you Alex for your excellent service and to all the hard work from everyone!!!! better then when I first got it!! Thank you Alex for your excellent service and to all the hard work from everyone!!!! More

Temecula Nissan service my transmission and my usual oil change and they’re amazing job and less than two hours. The transaction was handled by Mr. Tim Nelsen who did another amazing job. Customer service f change and they’re amazing job and less than two hours. The transaction was handled by Mr. Tim Nelsen who did another amazing job. Customer service from the service managers are amazing and you’re treated like a king when you go to Temecula Nissan. Thank you Tim Nelson. More