Temecula Nissan

Grossly overcharged. Took my 2016 Nissan GTR in to Temecula Nissan for a 4 wheel alignment, as the inside of both front tires were severely worn. I picked the car up with Took my 2016 Nissan GTR in to Temecula Nissan for a 4 wheel alignment, as the inside of both front tires were severely worn. I picked the car up with related paperwork. When I later reviewed the paperwork, there was no spec sheet regarding what they found/corrected. I have always received a spec sheet from any business that does wheel alignment. It's their proof of what they found and how they corrected any issues. In addition, the service agent recommended I "take the car out every 1-2 weeks and aggressively drive it on a windy road". I guess that's supposed to wear down the outer portion of the tire as quickly as the inner portion is wearing! To make matters worse, I was charged $399.99 !!!!! I contacted 5 area Nissan dealers and got price quotes for a 4 wheel alignment for my car. The prices ranged from $189.95 to $249.95. When I brought this to the attention of the service mgr., he immediately deflected responsibility...."Oh, that service agent is new". I guess that's supposed to make it right. TOTALLY UNHAPPY. More

FRAUDULENT BUSINESS PRACTICES! STAY AWAY! THIS COMPANY COMMITTED FRAUD! DO NOT GIVE THEM YOUR BUSINESS! THEY SHOULD HAVE A -10 STARS! THEY NEED TO SHUT THIS PLACE DOWN FOR MISLEADING CONSUMERS THIS COMPANY COMMITTED FRAUD! DO NOT GIVE THEM YOUR BUSINESS! THEY SHOULD HAVE A -10 STARS! THEY NEED TO SHUT THIS PLACE DOWN FOR MISLEADING CONSUMERS, FALSIFYING DOCUMNTS, ADVERTISING FRAUD & FINANCE FRAUD. I bought a CPO Certified Used Nissan Titan 4x4 from them on 11/18/2018 w/ a "CLEAN CARFAX REPORT" saying there were no accidents. I was also told that the did a 172 point check on the vehicle to ensure that it was in like new condition. Also, the sales representative Alana Eddy and her sales manager told me that the vehicle had 20k miles from being a lot rental car that they gave out to clients that had cars being serviced it was never sold to anyone, HAD NEVER BEEN HIT OR IN AN ACCIDENT. LIES! That being said, I noticed after a few days in the sunlight that the vehicle had a different shade on the bed of the truck than the cab. I took a closer look and there was primer all along the inside of bed between the cab and ripples of near paint and small dents all through the right side of the bed and the cab. It also included after a long scratch thst just appeared on the bed after it rained where the paint came off and there were different patches of white paint and rust inside the scratch were dictated. Also noticed white paint over spray on the bed liner, bumper and trim. I then noticed dents in the bumper as well, which would indicate a completely different accident. So, I called Temecula Nissan to discuss this and they said bring it in so the could look at it. Before I did that, I took it to a 5 star auto body shop who confirmed that it had been hit multiple times and that the body and paint work that was done was very unprofessional. So then I took my vehicle to Nissan, they gave me the run around and then the service manager (Jeremy) finally took a look at it and started laughing like it was a joke. He said it was obvious that it had been hit and body work had been done to it, but he would need 4 days to look up the records on it and he would get back to me. That never happened! So I called again, asked for a manager, got the runaround, finally talked to a "supposed" manager. He told me to bring it in again. I told him I have already done that. He said to come down and they will fill my tank with gas. So I went there last Thursday and talked with a sales manager, then the general manager Mark Andary. I told him I wanted a vehicle that did have accidents as what I was told I was buying. He said they cannot do that, but he would fix my truck to like new and give me $2000 in cash for the depreciation value, but he would have to check with the owner of the dealership David Pedder of Pedder Auto Group and get back to me on Monday. I told him that I wanted the vehicle I was promised, which was a vehicle that was never hit, scratched or in accident. Never heard back from him. STAY AWAY FROM THIS FRAUDULENT BUSINESS! More

Beware of unlisted fees, false advertising and deception Yesterday I bought a little used Nissan Versa from Temecula Nissan and it left a very bad taste in my mouth. After waiting around over 45 minutes for Yesterday I bought a little used Nissan Versa from Temecula Nissan and it left a very bad taste in my mouth. After waiting around over 45 minutes for them to "cut a new key" (they were probably installing the security system... read on) I was taken into the finance office to fill out all the paperwork. When looking over the line items for the options I see this $995 option for an alarm system. I say "what is that!? I don't want that." ... "Well sir it's already installed on the car and we can't take it off. And the bank won't finance you without it, so you have to take it." I also asked why, if the security system was pre-installed, that it wasn't included in the listed price of the car and was instead an add-on. They said California State law wouldn't let them advertise that it was, that it was previously installed, and blah blah blah. I should have walked away right there, but honestly I need a car and was sick of not having one and was invested in the process at that point. They oh so graciously took a whopping $200 off the price of the security system and we went forward. Now for the positives (because I feel that every review should be balanced, right?) The salespeople I dealt with were cordial. Ameer, in particular, seems like a great guy and it was a pleasure working with him. He either had no idea of the crap they were about to pull or he is a spectacular liar (salesman?). The Finance woman, Kayla, *seemed* similarly nice, although she was most certainly in on it as the add-ons are her department. Bottom line, in the light of the next morning, I feel taken advantage of. I'm happy to finally have a car again, but I'm sorry I didn't take my time with things and let a shady practice get the better of me. I'm going to be calling a lawyer just in case I have a recourse to get my $800 back. I probably don't though. Don't buy from this dealership, whatever you do, unless you want a new Nissan and they're the only Nissan dealer for 200 miles. More