Temecula Nissan

TAKE YOUR BUSINESS ELSEWHERE! I traded in my car in January, the sales rep promised to reach out to my bank to pay off my previous loan and add it to the new loan. I followed up w I traded in my car in January, the sales rep promised to reach out to my bank to pay off my previous loan and add it to the new loan. I followed up within a week because my bank had contacted me that they hadn’t received the full payment of my car loan from the dealership. They were asking me to pay the difference which I refused because it has already rolled onto my new car loan. The sales rep wouldn’t take responsibility for not going through the proper process for a loan payoff, like contacting the bank and requesting the loan information from them directly, instead, he was blaming my bank for changing the total and adding interest daily and justifying that the dealership can’t send a new check every day that the interest goes up. He also told me this had never happened before. I offered to personally deliver a check to the bank and they declined because the person who cuts & signs checks works off-site.  I’ve had to reach out more times than I can count every week during my breaks and lunches and it goes to voicemail. I've spoken to 5 different people over the phone and in person getting nowhere each time. For a situation that could’ve been easily avoided. If you’re looking for a great dealership, Nissan is not the way to go. More

Greg in service was an amazing help. Go see him for anything you need done on your vehicle! Go see him for anything you need done on your vehicle! More

Alex the service manager is awesome, I have been coming to him for years for my Nissan trucks. He's no xx, tells you how it is and always gets the job done ontime. Highly recommend Temecula Nissan service to him for years for my Nissan trucks. He's no xx, tells you how it is and always gets the job done ontime. Highly recommend Temecula Nissan service department that whole team is great. More

I live this place. Great place for service and good people. Very professional people. Thank you! Great place for service and good people. Very professional people. Thank you! More

Alex is very helpful and knowledgeable. He has been servicing our cars for years, and we will continue to go to him. He has been servicing our cars for years, and we will continue to go to him. More

Great customer service and quality work. The pricing was good too. Good people all around! The pricing was good too. Good people all around! More

Alex is great every time, love this place. Thank you for everything. Great service. Thanks Thank you for everything. Great service. Thanks More

Alex is amazing as always . Appreciate the way he listens and handles Al my car needs. Appreciate the way he listens and handles Al my car needs. More

Alex is awesome and knowledgeable. Great to have piece of mind through the Holidays that all service needed on my vehicle has been taken care of. Alex will also let me know what is c Great to have piece of mind through the Holidays that all service needed on my vehicle has been taken care of. Alex will also let me know what is coming up too, so I can budget. One less worry Thank you Alex More

I want to give Alex at Service department a 10 stars for his hard work And great customer service his hard work And great customer service More