Temecula Hyundai

Just had the worst experience of my life. I worked with internet sales and jason m prior to coming into dealership. We agreed on price and set an appointment so I could arrange for daycare for my 2 small c internet sales and jason m prior to coming into dealership. We agreed on price and set an appointment so I could arrange for daycare for my 2 small children. Walked in thinking all negiotating was done. Everything was good until brought out paperwork to sign. The numbers weren't adding up and when I asked to look more closely they kept trying to take my attention away from price breakdown. They actually added $958 in hidden costs. When I asked they told me they simply forgot that they had already tinted windows, put nitrogen in tires and couple other extras that would be over the msrp or invoice price. When I told them I felt like they were trying to hide he went to manager and came back and said I could either pay or he would have a service employee scrap tint off and deflate tires and he set my trade in key on table. I told him that I would be willing to pay for cost but that I thought it was spiteful to say that. Jason M. said he would get manager as he didn't want his surveys reflected. When he came back without manager he said they were losing too much money and could no longer help, basically kicking us out. Drove to Ontario where they gave exactly same deal I was promised at Temecula. I even paid extra $380 for tint. Entire deal was done in 3 hours. Zero haggling at all. Go see herbert and luis in Ontario. Do not waste your time at Temecula. I read bad review before going and just assumed it was a difficult person. Temecula backed out of deal they already agreed to and tried to hide fees!!!! More

I spoke on the phone to another dealership in Escondido. I spoke on the phone to another dealership in Escondido. But the sales person I spoke to there kept telling me I had to go down there and pick a car I spoke on the phone to another dealership in Escondido. But the sales person I spoke to there kept telling me I had to go down there and pick a car out. Would not even give me a quote.I initially had contact with Carl than Victoria. They are a great team!! But Carl contacted me right away. He was so nice and the same day we bought the car with Victoria. She is so sweet. Everything was made easy, no hidden costs. She was very honest. I would highly recommend the Internet team. Dawn More

The entire team was bery professional and not at all pushy. Everyone took time to answer all questions and they were all helpful. I would recommend the dealership to friends. pushy. Everyone took time to answer all questions and they were all helpful. I would recommend the dealership to friends. More

Great Service We even went back 5 days later to purchase another car for our son. Love my carand his. Thank you for your service, Nancy Loeschnig another car for our son. Love my carand his. Thank you for your service, Nancy Loeschnig More

I typically hate buying cars but I must say that Victoria changed my perception of the car buying process and I am looking forward to our next car with her. Her personalized service, fantastic follow-up and changed my perception of the car buying process and I am looking forward to our next car with her. Her personalized service, fantastic follow-up and excellent pricing on the car we love helped to shape a perfect experience for us! If you are looking for a hassle free process speak directly with Victoria, I am confident she will make sure you are absolutley satisfied :) More

I wasn't expecting to be purchasing a vehicle necessarily from Hyundai as I am more of a Chevy driver. However, Jose was able to work with me to get me into a new car instead of the used Chevy that I looked from Hyundai as I am more of a Chevy driver. However, Jose was able to work with me to get me into a new car instead of the used Chevy that I looked at on the lot. It was a very busy Memorial Day and although I got their late in the afternoon they worked with us until after closing. More

I dealt with several dealerships before purchasing my car at the Temecula dealership. Johnny and Victoria made the experience easy,low pressure and fun. I explained my economic situation and what I was hopin at the Temecula dealership. Johnny and Victoria made the experience easy,low pressure and fun. I explained my economic situation and what I was hoping to buy. The did their magic and I drove away with the perfect car More

I purchased a 2012 Hyundai Sonata a while back and me and my family really love the car. Our sales person Victoria was great and made the process easier than expected. I have also been back to the service my family really love the car. Our sales person Victoria was great and made the process easier than expected. I have also been back to the service department a few times and they are very accomidating and helpful. More

I bought a 2013 Sonata on 6/16/2012 through the Temecula Hyundai Internet/Fleet Sales Dept. The dealer found the specific car in inventory and no one else in Southern California could get it in the near fut Hyundai Internet/Fleet Sales Dept. The dealer found the specific car in inventory and no one else in Southern California could get it in the near future. I had concerns about dealer add ons but the dealer will work with you to get the car you want without the add-ons and their prices seem good. There were also some problems with items that should have been with the car at the time of sale. Things like an IPOD cable. Temecula Hyunday manager Dave Pavlik and I had a good discussion about the events that caused the problems. He is changing some procedures to ensure the problems do not happen to other customers. Dealers deserve your business when they take steps to prove their willingness to work with a customer. Dave Pavlik resolved my sales concerns. As a bonus, I had the chance to talk to the Temecula Hyundai maintenance folks. They went out of their way to discuss some technical questions I had about my new car. I am loyal to a dealer only after service people prove they know what they are talking about. I had a good first impression with this team. More

This is the first new car I have ever bought, but not the first car I have bought. I loved the fact that Ryon and Davedidn't try to push me, and worked so hard to make sure the deal got done. I will definite first car I have bought. I loved the fact that Ryon and Davedidn't try to push me, and worked so hard to make sure the deal got done. I will definitely recommend your dealership to anyone who asks, and look forward to working with you guys again when it's time to buy another vehicle. More