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Ted Russell Nissan

Knoxville, TN

2.1
172 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Nissan of your choice. At Ted Russell Nissan, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Nissan models, including Altima, Rogue and Maxima. Wherever you live in the Knoxville area, or if you're driving from Jefferson City, Alcoa, Sevierville or Maryville, we're ready to serve you.
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8565 Kingston Pike

Knoxville, TN

37919

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Showing 172 reviews

July 24, 2016

Excellent customer service About a month ago, I was with my son when we bought his new truck from a very bright young sales woman, Brianna Lunsford. Would highly recommend her! More

by kekwlw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Lunsford
July 01, 2016

Get off your phone Greeted by a young sales lady. Stated we wanted to look at two vehicles. After we weren't interested in one she walks off and beginstexting on her pho More

by Sasquatch8er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Young girl
June 06, 2016

Great oil change Oil change was very fast. People were courteous. I got a free oil change for filling out a survey I had completely forgotten about! Couldn't have been More

by Roxie's Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Casey was excellent
May 17, 2016

Complete liars! They are a example of why the car buying industry has a bad rep! I had a deal worked on Sunday with bottom line price approved and ready to go, but t More

by Crm0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared, Andy, Amed
May 07, 2016

Free oil change 4 survey Ted Russell Nissan Service Dept offerred a free oil change for a survey; however, the Customer Relations Manager doesn't honor the oil change. I have More

by Jake1984
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Relations Manager
March 24, 2016

Unethical & Double Talk In my personal opinion I would not recommend this dealership. The management along with the sales personnel do not possess any moral integrity. They w More

by Carguy 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Chance
March 12, 2016

Ted Russell Nissan is a BIG REAP OFF!!! The saless agents and the management staff at Ted Russell Nissan knowingly sold my hard working 20 year old daughter a 2013 Ford Focus with a bad tran More

by PissedDAD
Recommend Dealer
No
Employees Worked With
Warren, Shane, & Austin
February 29, 2016

Very untruthful I had a buyer sheet from another dealer sent it to "Josh the internet guy" and he informed me he spoke to his manager and they could beat it. Drove 4 More

by aworm014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"Josh the internet guy"
February 03, 2016

a NIGHTMARE waiting to happen. I recently bought a Maxima through a dealership (not this one), while I was out in Knoxville my car started to overheat. So I immediately thought to l More

by kdvann96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Casey, Mr. Hood
January 29, 2016

Do your research before buying new! The sales representative was awesome! He answered all of our questions the best he could. However I'll never shop at this dealer again due to the cus More

by Unsatisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A sales Representative
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