Ted Russell Nissan

very professional Penney Sweet was very helpful, reassuring and knew what she was talking about. She cared about me being satisfied with the work performed. I would te Penney Sweet was very helpful, reassuring and knew what she was talking about. She cared about me being satisfied with the work performed. I would tell others about my visit and recommend her. More

09 Murano Service Ted Russell group have been very helpful. My last visit was simply to get a tech to verify that the tilt/telescope function was inoperative and they d Ted Russell group have been very helpful. My last visit was simply to get a tech to verify that the tilt/telescope function was inoperative and they did so promptly and at no charge. I’ve had both vehicles serviced there for routine oil changes, and they’ve always done what I’ve requested with minimum upsell pressure. Thank you, Doug Hays (09 Murano and 2016 Frontier 4x4) More

Oil change Came in today for an oil change. Very friendly staff and quick service and a comfy area for waiting. Love my Rogue I purchased here last year. Came in today for an oil change. Very friendly staff and quick service and a comfy area for waiting. Love my Rogue I purchased here last year. More

terrible service Ted Russell Nissan's staff is terrible. They (Lincoln in finance) assured me the turn in of my ford lease and purchase of a new nissan would go smooth Ted Russell Nissan's staff is terrible. They (Lincoln in finance) assured me the turn in of my ford lease and purchase of a new nissan would go smoothly. It has been 4 weeks now and the problem is still not resolved. I get weekly calls from Ford. (Sadly, they own a Ford dealership and dont even know how to process a Ford lease return. Hmmmm. ) In addition, be sure you get every little tiny thing out of your car when you turn it in because they will go through it and throw everything away-- even obvious needed items like a parking pass. When you suggest they (Maria, Shane) look at their policies and procedures, they just get defensive or offer half-hearted apologies. I will never ever deal with this company again. More

"Fast, and friendly service." The staff of Ted Russell Nissan were friendly and provided me with fast and excellent service. They fixed my recalls without delay and explained in d The staff of Ted Russell Nissan were friendly and provided me with fast and excellent service. They fixed my recalls without delay and explained in detail what they were going to have to do and other services that they could provide me with throughout the entire service process. More

Service center I purchased my car here and I continue to bring it in for service because the service department is friendly and professional. They service my car and I purchased my car here and I continue to bring it in for service because the service department is friendly and professional. They service my car and get me in and out quickly. Plus, if my car is going to be there for awhile, they drive me to my office and pick me up when my car is ready! More

Fast, efficient. The staff is friendly and informed. They kept me informed of my service while I waited and were efficient and fast. I have been very pleased every t The staff is friendly and informed. They kept me informed of my service while I waited and were efficient and fast. I have been very pleased every time I have been there for my routine service, More

Shane and Garrett are excellence!!! Great deal, Great dealership! Garrett and Shane was great to work with, will be back in the future to purchase again! EXCELLENT, TOP NOTCH DEALER!!! Great deal, Great dealership! Garrett and Shane was great to work with, will be back in the future to purchase again! EXCELLENT, TOP NOTCH DEALER!!! More

Excellent customer service!! I would recommend anyone to go in and ask for Ryan Farmer! Best salesman I have ever had in all my years of car buying. Andy in finance is amazing. Sh I would recommend anyone to go in and ask for Ryan Farmer! Best salesman I have ever had in all my years of car buying. Andy in finance is amazing. Shane Anderson, Sean all amazing people! More

Horrendous I went yesterday to their dealership. I told the sales man that I would be in the market very soon for a brand new car and I had a couple cars that I I went yesterday to their dealership. I told the sales man that I would be in the market very soon for a brand new car and I had a couple cars that I wanted to checkout and possibly test drive. I also let him know I WAS NOT BUYING TODAY. He then proceeded to tell me that they were very busy and he couldn't help me today,since he was helping a lot of people buy cars today, he said to try back Monday, the way he said it came off very rudely, and there was only 3 customers in the entire lot, I would have been fine waiting for about an hour or so, I drove 25 miles to go to that exact dealership and it would have been my first car that I would have bought from an actual dealership. Do not ever go there at all as they will just turn you away if your not buying on that exact day. They made my decision for me and I will not be getting a Nissan nor going through anything owned from Ted Russel, I will probably end up going through Rice Buick, GMC. I would give zero stars if I had the option. More