Ted Russell Nissan
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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My salesman Mehmet Ecirli was fabulous in helping me to obtain the exact Nissan Juke that I wanted: the color, the options, and more. During the buying process, he was always available to answer my calls, obtain the exact Nissan Juke that I wanted: the color, the options, and more. During the buying process, he was always available to answer my calls, both promptly and courteously. Even after I purchased the vehicle, he has kept in touch with me when I have any questions. I couldn't be happier with my purchase and the service after the sale. More
Tracy went above and beyond in attempting to resolve my issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. issue. She repeatedly called others involved and called me back on a timely basis.. She is a great asset for the dealership. More
I brought my 2004 Altima into the service department at Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating re Ted Russell Nissan because of a major electrical problem. Shannon in service was very helpful and honest in evaluating the problem and estimating repair costs. While waiting on the repair estimate, I began talking with Mehmet about possibly buying another vehicle. Mehmet was very patient and helpful and talked me through various options. I decided to purchase a new 2013 Altima. Anita then helped me through the financing process and was again very straight forward and gave me an honest break down of my options. After completing the paperwork Tracy took me out to my new vehicle and went through the operating features. Throughout the usually stressful process of buying a new car, the Ted Russell team did their best to make me feel relaxed, non-pressured, and truly seemed anxious to help me make the best decisions. This was the first vehicle I purchased from the Ted Russell family of dealerships, but it certainly won't be the last. Congratulations to Mr. Russell for putting together such an excellent all-around team. More
Mehmet was wonderful!!! This was my best experience ever purchasing a vehicle! I will definitely go back and purchase my next vehicle here. Everyone was so friendly and polite. Awesome experience! purchasing a vehicle! I will definitely go back and purchase my next vehicle here. Everyone was so friendly and polite. Awesome experience! More
Travis and RJ were great helping me get a deal on a great ore owned car. This is our third car bought from here and we will continue to buy from them. Thanks for all the help. ore owned car. This is our third car bought from here and we will continue to buy from them. Thanks for all the help. More
This dealership was a very friendly environment with no pressure like other dealerships I've encountered. Tommy Kinsler and Travis Owens was extremely helpful and knowledgeable of the products available. T pressure like other dealerships I've encountered. Tommy Kinsler and Travis Owens was extremely helpful and knowledgeable of the products available. They ensured I got the used car best for me by even going to another dealership to let me look at other used cars. I appreciate the willingness to please the customer. More
My overall experience was GREAT!!! I would remind anyone to buy A vehicle from Travis Owens! I love my Mazda 3! knock on wood but I have had not problems out of it, it has been a great car! to buy A vehicle from Travis Owens! I love my Mazda 3! knock on wood but I have had not problems out of it, it has been a great car! More
If you want to be treated well at a car dealership, buy a Nissan from Travis! He is very professional and knowledgeable. He was extremely helpful and patient while I made my decisions. It was truly a stress Nissan from Travis! He is very professional and knowledgeable. He was extremely helpful and patient while I made my decisions. It was truly a stress free and fast process and I was in and out with my new car in no time. I had the best experience in purchasing my car and will only make future purchases from Travis!!! I truly recommend talking with Travis before you go anywhere else! More
Taylor had only been with the dealership for five days when we visited. She worked hard to answer our questions, give us a test drive, and ultimately delivering an offer we could accept. Mr. Nolan in th when we visited. She worked hard to answer our questions, give us a test drive, and ultimately delivering an offer we could accept. Mr. Nolan in the Finance department was very knowledgable on warranties and was great to work with on the final sale. We we appreciated the time spent with Mr. (forgot name) who when through the delivery checklist and showed us how to use the new features of our vehicle. More
I had a wonderful experience buying my vehicle with Travis. He listened to what it was I needed and did everything possible to find me the right thing. I've never loved my vehicle more than I do my Nis Travis. He listened to what it was I needed and did everything possible to find me the right thing. I've never loved my vehicle more than I do my Nissan Juke, it's perfect for me! More