Ted Russell Nissan
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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Showing 172 reviews
The sales team, business manager and customer care were all very nice to deal with. The price and no hassle sales made the experience enjoyable. all very nice to deal with. The price and no hassle sales made the experience enjoyable. More
Our experience at Ted Russell Nissan was very pleasurable. Mehmet was very easy to work with he was never pushy and gave us time to think things over. He wanted us to buy a vehicle and he did eve pleasurable. Mehmet was very easy to work with he was never pushy and gave us time to think things over. He wanted us to buy a vehicle and he did everything he could to get us the best possible deal. Gary and Daniel were also exceptional each took their time and guided us through the process step by step. We will absolutely use Ted Russel again and will recommend them to our friends. More
We just purchased a new frontier from Ted Russell Nissan and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. and it was a great experience. The staff was friendly and helpful. We highly recommend this dealership for all car buyers. More
The staff were remarkably customer oriented. There were specifics to my situation that were out of the ordinary...new to the area, no residence yet in Knoxville, whether the care could be licensed in Tenne specifics to my situation that were out of the ordinary...new to the area, no residence yet in Knoxville, whether the care could be licensed in Tennessee or in my former "home" state...all of this was handled professionally and without a "blip." More
I bought my first new truck here 7 years ago and was bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer hel bring it in for service. I had no intentions of purchasing a new vehicle, when I saw the 2012 Xterra. Mr. Austin Hill was the first one to offer help and we assured him we were just looking. He wasnt pushy or overbearing and was very knowledgeable of the vehicle. It was very intriguing but I really didnt want a new SUV. Aunstin was very helpful and didnt try and force us, just gave us a card and thanked us for coming. The next day we showed up to purchase the SUV even tho Aunstin was busy he introduced us to Mr. Emmanuel Fredderick, who also was very knowledgeable of the Xterra. He listened to what we had to say and really cared about what we wanted. Emmanuel and Aunstin worked very well together in trying to make sure we were comfortable while we waited. The teamwork was very impressive. I am very pleased with the work and dedication both guys had in helping me purchase my new Xterra. I would recommend anyone who was interested in a new vehicle to go visit Ted Russell Nissan and ask for Austin or Emmanuel. Sincerely Tracy Stafford. More
Great sales/customer service. Worked well with me to find the car I really liked and added some additions free of charge that were important to me. find the car I really liked and added some additions free of charge that were important to me. More
We were greeted upon arrival on the lot by the salesmen. (It was a sunny day) The salesman met our needs and was very cooperative--pulling the two vehichles we test drove from the showroom. The purchasing (It was a sunny day) The salesman met our needs and was very cooperative--pulling the two vehichles we test drove from the showroom. The purchasing process was smooth and the hagle process was to my delight. We look forward to future purchases with Ted Russell Nissan--Thanks so much for making this purchasing experience a pleasant one. More
Awesome customer service, friendly very helpful. No pressure, great prices. Travis was able tomanswer all my questions. He was extremely professional. I would recommend this dealership in the future. pressure, great prices. Travis was able tomanswer all my questions. He was extremely professional. I would recommend this dealership in the future. More
I was looking for a specific model & color in my price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. price range and Mehmet went beyond 100% to meet our needs. Most friendly, helpful & professional of the three dealers I contacted. More