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Ted Russell Nissan
Knoxville, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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Showing 179 reviews
Absolute terrible service department This Thursday will be my 4th trip to have my service engine light corrected. They have replaced both the mass air flow sensor amd 02 sensor, light is This Thursday will be my 4th trip to have my service engine light corrected. They have replaced both the mass air flow sensor amd 02 sensor, light is still on. I have been charged close to $2000 dollars and more than likely they will want to charge me more Thursday. Personally. i would not let them change a tire. More
Rogue SV / AWD Great Deal, Friendly Staff, Fun & Memorable Experience!!! Thank-You Derrick Jones, Mehmet Cerili, Shain, & Traci for making our car-buying exlerience Great Deal, Friendly Staff, Fun & Memorable Experience!!! Thank-You Derrick Jones, Mehmet Cerili, Shain, & Traci for making our car-buying exlerience stress-free!!! They ALL Went Above & Beyond!!! More
Buyer Beware! If you are thinking about buying from Ted Russell Nissan, we can tell you from our experience that they manipulate the numbers on appraised trade-in v If you are thinking about buying from Ted Russell Nissan, we can tell you from our experience that they manipulate the numbers on appraised trade-in value and purchase price. Our purchase price was upped $2,000 and trade-in devalued $2,000. Buyer beware! We were asleep at the wheel never expecting this type of dealing. We learned the hard way. Stick with reputable dealers as we have in the past. More
Exellent customer service! I went in to Ted Russell Nissan looking to trade in my old Dodge Ram. I had seen the commercials for the $5500 trade in and wanted get more details. I I went in to Ted Russell Nissan looking to trade in my old Dodge Ram. I had seen the commercials for the $5500 trade in and wanted get more details. I walked in was greeted by Anthony Galyon, he asked what kind of vehicle I was looking for. I was looking for a newer used 7 passenger vehicle so we started off looking at several used suv's on their lot, I really liked the Toyota Highlander, Anthony helped compare the Toyota with a Nissan Pathfinder. Both vehicles were in the price range that I was looking for, I asked about the $5500 trade in and he informed me that it was only available on a new Nissan. So he showed me a 2014 Pathfinder which was real close to the price my price range. With the trade in value on my Dodge it put the price of a new Pathfinder at a great price. The whole experience was great from the salesman to the final number crunching with the finance manager. I would definitely recommend dealing with this dealership and their staff! Sincerely, Steve F. More
Above and beyond! Ted Russell Nissan took care of our need for a new vehicle, working with us to replace one we recently purchased that didn't meet our needs. They sale Ted Russell Nissan took care of our need for a new vehicle, working with us to replace one we recently purchased that didn't meet our needs. They sales staff truly went above and beyond in terms of service and friendliness. Ted Russell Nissan has earned life long customers. More
Awesome experience This was my first new car purchase and they really listened to my needs and what I wanted. They also helped me get the right price for me. Very friend This was my first new car purchase and they really listened to my needs and what I wanted. They also helped me get the right price for me. Very friendly staff and a great experience. I would highly recommend this dealer to others! More
my trip to Ted Russle I recently went to your dealership with the intention of looking at prices and seeing what fits into my budget and a young man named Devin was very he I recently went to your dealership with the intention of looking at prices and seeing what fits into my budget and a young man named Devin was very helpful and friendly. He showed me a variety of cars and trucks and was very informative even though i could tell he was new. I will gladly be back to purchase my next car from this very friendly salesman More
In and Out! I recently purchased a 2014 Altima SL. Stan and Shane could not have made the whole experience more streamlined. I received more than expected for my I recently purchased a 2014 Altima SL. Stan and Shane could not have made the whole experience more streamlined. I received more than expected for my trade and the deal went the way I wanted. I also did not have to spend hours waiting to take delivery of the car. I was truly "in and out". If you are considering a Nissan, put these guys to the test. More
Review Didn't buy a car but will buy one from Chris when I'm ready - very helpful and knowledgable - very enjoyable car shopping stress free experience Didn't buy a car but will buy one from Chris when I'm ready - very helpful and knowledgable - very enjoyable car shopping stress free experience More
review I had a wonderful experience at your dealership. Chris Galyon was very helpful and answered all of my questions to the best of his ability or found th I had a wonderful experience at your dealership. Chris Galyon was very helpful and answered all of my questions to the best of his ability or found the answers promptly. When I decide it's time to purchase a new vehicle, I will definitely be calling Chris! More