Ted Russell Nissan

Review Didn't buy a car but will buy one from Chris when I'm ready - very helpful and knowledgable - very enjoyable car shopping stress free experience Didn't buy a car but will buy one from Chris when I'm ready - very helpful and knowledgable - very enjoyable car shopping stress free experience More

review I had a wonderful experience at your dealership. Chris Galyon was very helpful and answered all of my questions to the best of his ability or found th I had a wonderful experience at your dealership. Chris Galyon was very helpful and answered all of my questions to the best of his ability or found the answers promptly. When I decide it's time to purchase a new vehicle, I will definitely be calling Chris! More

In and Out! I recently purchased a 2014 Altima SL. Stan and Shane could not have made the whole experience more streamlined. I received more than expected for my I recently purchased a 2014 Altima SL. Stan and Shane could not have made the whole experience more streamlined. I received more than expected for my trade and the deal went the way I wanted. I also did not have to spend hours waiting to take delivery of the car. I was truly "in and out". If you are considering a Nissan, put these guys to the test. More

Great Service Warren, our sales person was very nice and knowledgeable. Gary, the finance mngr., went above and beyond what I would ever expect a finance mngr. to Warren, our sales person was very nice and knowledgeable. Gary, the finance mngr., went above and beyond what I would ever expect a finance mngr. to do. He made absoultly sure we left there with the car we wanted at the monthly payment we also wanted. He was without a doubt the BEST finance person we have ever worked with. More

Review Chris was really helpful when I was looking for a truck, was interested in hauling a lot of weight and he pointed me in the right direction. Have a fe Chris was really helpful when I was looking for a truck, was interested in hauling a lot of weight and he pointed me in the right direction. Have a few kids, so I needed the extra space, and he helped me pick out a really good one. The whole experience was easygoing and I didn't feel hassled. When I'm ready to purchase, I will definitely call Chris. More

review I really enjoyed my experience at your dealership. Chris Galyon was very helpful and answered all my questions confidently which set my mind at ease. I really enjoyed my experience at your dealership. Chris Galyon was very helpful and answered all my questions confidently which set my mind at ease. More

Great Experience These guys were so helpful to get me the car that I wanted at a price I could afford. Shane was very easy to talk to and was not pushy like most car s These guys were so helpful to get me the car that I wanted at a price I could afford. Shane was very easy to talk to and was not pushy like most car salesmen. I will definately buy my next car here too. More

Sales guy was awesome, rest of the experience not so great! We went to this lot looking for a Nissan NV 3500 (the 12 seat passenger van) and when we got there we were greeted by Austin who was an awesome salesm We went to this lot looking for a Nissan NV 3500 (the 12 seat passenger van) and when we got there we were greeted by Austin who was an awesome salesman, he made us feel welcome and at ease the whole time we were there. The bad part was he kept saying things were going great, which he didn't know the details of the "deal" that the credit/finance guys were doing. We went in to do paperwork with Ehab, who I will say was extremely rude, pushy, and not friendly at all! We didn't like the price and were ready to leave as we had stated what we needed our payments to be in...he assured us that in 6 months we should refinance through a local credit union and our rate would go down thus lowering the payment so reluctantly we agreed. 3 business days later a letter from that local credit union appeared in our mailbox with a denial...noone ever mentioned that they had already tried to run it through this credit union! We were also told gas mileage and tank size were much different then what it actually is. While I am happy with the vehicle in terms of size and space, which is why we looked at it, I am not happy with the lies that we were told or that were hidden from us nor the payment. This is the second bad experience we have had with Nissan in general and I will tell everyone I know this! The first bad experience I will note was with a different dealership, but just gives us a very bad taste for Nissan in general. Now we are stuck with this car for the next few years and haven't had it a week and already a bad taste due to this whole experience! More

pure rudeness It took weeks for Ted Russell to work with the extended warranty company of which the sold me a policy, to finally get my truck repaired. The most fru It took weeks for Ted Russell to work with the extended warranty company of which the sold me a policy, to finally get my truck repaired. The most frustrating experience I've had dealing with aledged professionals. They did not install a Nissan replacement engine but some aftermarket engine. They replaced the dashboard instrumention cluster too. Today I phoned them saying the cluster was not working & the engine light was on. Shannon put me on hold only to come back and say due to my comments on this site, and personal attack on him, they would not work on my truck & I should take my truck else where. Good call & I will. Never will go back to Ted Russell. Yes, they got my money & took advantage of me but I hope you will heed my warning. BTW, notion that Shannon rated himself here? LOL More

buying a new Nissan Ted Russell was a great dealer to shop for a car they very helpful with finding one, very friendly salesman, and I would send everyone to them with hi Ted Russell was a great dealer to shop for a car they very helpful with finding one, very friendly salesman, and I would send everyone to them with highest respect for quality ,knowledge, and service. Friendship comes from them very easily, and I felt very easy about buying a car or truck from them.......their employees are very up to date about their product, and tried to make it easy for us to be satisfied............................. NealLarkins,Jr. More