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Ted Russell Nissan
Knoxville, TN
186 Reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Nissan of your choice. At Ted Russell Nissan, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Nissan models, including Altima, Rogue and Maxima. Wherever you live in the Knoxville area, or if you're driving from Jefferson City, Alcoa, Sevierville or Maryville, we're ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday 1:00 PM - 6:00 PM
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Showing 186 reviews
March 05, 2025
Nice waiting room and no appointment for oil change. No long wait and enjoy the hospitality. Will continue to support. No long wait and enjoy the hospitality. Will continue to support. More
by dogque
Employees Worked With
Other Employees :
Anita Humpreys, Misty Walker
March 05, 2025
I am a long time Customer of TRN, bought a frontier truck and then titian. Service has been great, and I always get a call back. and then titian. Service has been great, and I always get a call back. More
by dogque
Employees Worked With
Other Employees :
Anita Humpreys, Misty Walker
March 03, 2025
Each person we have encountered at this dealership has been amazing and very helpful! This is why we continue to buy every one of our vehicles from them, won’t even consider another dealership! We are tre been amazing and very helpful! This is why we continue to buy every one of our vehicles from them, won’t even consider another dealership! We are treated more like family rather than just another sale. The service team always makes sure to service our vehicles in a timely manner and do not try to sell us more work than what is needed! The sales team has never pressured me to purchase, yet always go out of their way to insure I have the vehicle I want. More
by chellep78
Employees Worked With
Other Employees :
Mehmet Ecirli, Scott Atkinson
March 03, 2025
My salesman Justice took great care of me while purchasing my new car. The GM Gerald was great at getting me where I wanted to be on payments and it was an over all great experience. I highly recom purchasing my new car. The GM Gerald was great at getting me where I wanted to be on payments and it was an over all great experience. I highly recommend going to see them at the dealership and ask for Justice! More
by Madjus15
Employees Worked With
Other Employees :
Justice Pressley
February 26, 2025
Awful buying experience. The "sales manager shane" is the worst and should be fired. Avoid this dealership, there are so many other nissan dealerships in the area. The "sales manager shane" is the worst and should be fired. Avoid this dealership, there are so many other nissan dealerships in the area. More
by Chef.matt
February 16, 2025
After purchasing our 2024 Pathfinder, we have used Ted Russell’s service department several times. It is the best dealership we’ve ever dealt with. The entire service staff is extremely polite, efficient, Russell’s service department several times. It is the best dealership we’ve ever dealt with. The entire service staff is extremely polite, efficient, helpful, and knowledgeable. They are committed, as a cohesive unit, to giving each and every customer the best possible experience. More
by LeslieS
January 29, 2025
Best place in town to buy a New vehicle. From sales, service and parts department they are top notch. From sales, service and parts department they are top notch. More
by Jesus
Employees Worked With
January 16, 2025
Oil change, tire rotation, moved car in immediately, I enjoyed coffee and snacks in a very comfortable waiting room. Brett informed me of all they did and got me going. Took about an hour. They even w enjoyed coffee and snacks in a very comfortable waiting room. Brett informed me of all they did and got me going. Took about an hour. They even washed the outside of the car. Was a pleasant experience. More
by garwoodpm
Employees Worked With
Brett
