Ted Russell Ford Kingston Pike

Five Star Service This is how a service department visit should be! From the minute you pull in for service, someone is there ready to take care of you. Prompt on time This is how a service department visit should be! From the minute you pull in for service, someone is there ready to take care of you. Prompt on time with my appointment, car was washed and I was on my way! More

Milage check up I am very pleased with Ted Russell and the service associate Rhoda was so helpful. She made sure that I made it to lunch on time with my son even thou I am very pleased with Ted Russell and the service associate Rhoda was so helpful. She made sure that I made it to lunch on time with my son even though my car was not ready by providing me transportation.Ted Russell also has a nice customer lobby which has snacks and water provided for the customer. More

Great service at Ted Russell Michael took great care of the service on my mustang. Have always had good experiences at Ted Russell Ford and will be back in the future. Michael took great care of the service on my mustang. Have always had good experiences at Ted Russell Ford and will be back in the future. More

Service department professional and polite Service department very professional Brett was a joy to work with my car was ready when promised invoice was fair work was completed as discussed Service department very professional Brett was a joy to work with my car was ready when promised invoice was fair work was completed as discussed More

Great sales people Salesmen & women were not pushy or overbearing. Everyone was polite and professional. Rebecca was awesome In working through the paperwork quickly so Salesmen & women were not pushy or overbearing. Everyone was polite and professional. Rebecca was awesome In working through the paperwork quickly so we did not have to spend hours in the dealership More

Great service dept. Service dept is always welcoming and quick to make you feel good about bringing you vehicle to them. Rhonda has been my contact and she is awesome. Ve Service dept is always welcoming and quick to make you feel good about bringing you vehicle to them. Rhonda has been my contact and she is awesome. Very knowledgeable when it comes to my questions about what service is needed. A great experience.every time! More

Brett is always very helpful Brett was very helpful And expand everything on my service ticket.l was in there on time and got my truck back in a very short time Brett was very helpful And expand everything on my service ticket.l was in there on time and got my truck back in a very short time More

Service is excellent The personnel in the service department provide excellent customer service. I was greeted with a smile and my vehicle was taken to the garage almost The personnel in the service department provide excellent customer service. I was greeted with a smile and my vehicle was taken to the garage almost immediately. The mechanic that brought my vehicle saw me and he also greeted me with a smile and told me how nice my vehicle was. That just finds a place in my heart when people treat you that well. Will definitely return for future service needs. More

Clear, very clear, explanations of both car and finance Doug Peek has sold me another car through Taylor Boshers even while on vacation! It's an 2019 Escape and I am liking it more and more. Taylor's expl Doug Peek has sold me another car through Taylor Boshers even while on vacation! It's an 2019 Escape and I am liking it more and more. Taylor's explanations of the cost, rebates, etc. were very clear and kept me confident AND he was very helpful in explaining the new features of the car, so I could begin using them immediately. More

Great experience I have always had a great experience and nice people and got me in and out. I would recommend this dealership for sales and service. I have always had a great experience and nice people and got me in and out. I would recommend this dealership for sales and service. More