Ted Russell Ford Kingston Pike

FORD SALES my sales man Doug Peek was exultant sales person. the finance guy was great also the dealer ship and every one there was friendly thanks Wayne my sales man Doug Peek was exultant sales person. the finance guy was great also the dealer ship and every one there was friendly thanks Wayne More

Excellent I had rodent damage to the electrical components of my truck engine. The service department was awesome! They were professional and understanding and I had rodent damage to the electrical components of my truck engine. The service department was awesome! They were professional and understanding and went above and beyond for me. Rhonda and Sam you will never know how much I appreciate you and the jobs you do. More

Service Department Our car that we had purchased used back in 2011 we have always taken for service to Ted Russell located on Kingston Pike. We have always had considera Our car that we had purchased used back in 2011 we have always taken for service to Ted Russell located on Kingston Pike. We have always had considerate and kind employees working for us on the car from purchase through routine service. We recently had the car in due to several big ticket items needing to be replaced -- it seemed to happen all at once -- one after another. A/C, tuneup, brakes, then starter. Then ignition switch and finally a hidden relay / connection on the ignition wiring going out intermittantly. The service manager kept us in her care as the problems were finally solved, during the past 2-3 months. All of our new parts have a warranty of two years which we greatly appreciate. We would reccommend our service manager and the team of service techicians to those needing car service anytime. More

Oil Change Very pleased with the service and looking out for me! They reviewed the results and made recommendations for my next service, which I will make sure Very pleased with the service and looking out for me! They reviewed the results and made recommendations for my next service, which I will make sure to have done on the next visit. More

Rhonda and her Service Team are TOPS !!! Airbag recall maintenance, mechanical repair and The Works service and the team got it all right, with great communication and a positive attitude. H Airbag recall maintenance, mechanical repair and The Works service and the team got it all right, with great communication and a positive attitude. HIGHLY recommend this team. More

To have my car repaired Went to Ted Russell today had my car put on for a diagnostic they found out what it was and gave me a price on it what does fairly reasonable I will b Went to Ted Russell today had my car put on for a diagnostic they found out what it was and gave me a price on it what does fairly reasonable I will be taking it back there tomorrow on Tuesday to be repaired fairly pleased with the price they quoted me More

Great service I consistently receive excellent service when I take my truck in for scheduled service at Ted Russell Ford. The service advisor that I typically work I consistently receive excellent service when I take my truck in for scheduled service at Ted Russell Ford. The service advisor that I typically work with (Rhonda) goes the extra mile to ensure that I am well taken care of when I visit. More

Oil change The only reason I get both my vehicles serviced here is, that Rich Love goes out of his way to help get your vehicle in and out as quickly as possible The only reason I get both my vehicles serviced here is, that Rich Love goes out of his way to help get your vehicle in and out as quickly as possible. More

Great The folks at Kingston Pike are great!! No matter if we are buying a new car or going there for service, the staff is always exceptionally nice! We w The folks at Kingston Pike are great!! No matter if we are buying a new car or going there for service, the staff is always exceptionally nice! We will always give them our business! More

Great Experience Purchasing a vehicle at a dealership is not typically my favorite thing to do but I was pleasantly surprised with the outstanding service at Ted Russe Purchasing a vehicle at a dealership is not typically my favorite thing to do but I was pleasantly surprised with the outstanding service at Ted Russell. Our salesman, Pat, was fantastic! He was friendly, professional, and knowledgeable. All staff we interacted with were great as well. From Finance to the front desk. We'll be back for our next auto purchase in the coming years. More