Ted Russell Ford Kingston Pike

Don Armstrong was very professional and respectful, and was very informed of all the features of the vehicles in which I had an interest. He was very easy to work with, and was not at all the pushy, stereo was very informed of all the features of the vehicles in which I had an interest. He was very easy to work with, and was not at all the pushy, stereotyped car salesman. If he had been that type, there would have been no sale. I will highly recommend him to friends in search of a good vehicle at a good price. The finance guy, Lincoln Sills, and the car/tech specialist, John Qualls, were also very professional and knowledgeable. In summary, I am very pleased with my new Edge SEL, and with the entire shopping experience at Ted Russell Ford/Lincoln. I have bought about a dozen new cars over the last 30 years or so, and this was one of the most satisfying purchases. More

Filled out a 30 second credit app, after being turned down else where and Andy worked hard and told me the finance guy named Lincoln wouldn't give up until I was leaving in my new car. Thank you two so m down else where and Andy worked hard and told me the finance guy named Lincoln wouldn't give up until I was leaving in my new car. Thank you two so much More

I recently purchased a new Super Duty truck from Don Armstrong for my business. Don took a great amount of time going over all the different aspects of the truck so I could understand how everything wor Armstrong for my business. Don took a great amount of time going over all the different aspects of the truck so I could understand how everything worked. He was easy going and answered ALL my questions. He obviously knows his Ford products as we also looked at a Ford Escape for my wife as well. I plan on doing more business with Don as my business and personal vehicle needs grow. I would highly recommend Don and Ted Russell Ford to anyone wanting to purchase a vehicle they are truly easy to do business with. I also will mention Lincoln Sills the Finance Manager, he was also extremely helpful and easy to work with. More

This was the Absolute BEST experience we've EVER had. They were very professional and courteous! Lincoln and Brad are true assets to your company and we WILL be recommend others to the dealership becaus They were very professional and courteous! Lincoln and Brad are true assets to your company and we WILL be recommend others to the dealership because of our experience. The guys made us feel comfortable in our deal. The experience definately had a lasting impression on us! More

Johnny Mccoy was a tremendous help. Great personal attention! I appreciated all he did to make our experience pleasant. He is a great representative of the dealership. attention! I appreciated all he did to make our experience pleasant. He is a great representative of the dealership. More

My experience at Ted Russell Ford was excellent. I walked in with a pretty vague idea of what I wanted; a 4 door truck. Chuck was very helpful and monitored incoming inventory for trucks that fit my walked in with a pretty vague idea of what I wanted; a 4 door truck. Chuck was very helpful and monitored incoming inventory for trucks that fit my criteria. He was available and willing to test drive multiple vehicles, even driving to some of the neighboring partner dealerships, until I found the perfect truck. Throughout the entire search there was never really any pressure to buy, even though that is the ultimate goal. Chuck and the sales managers understood my price points and we were able to negotiate a good/fair deal. I would recommend Ted Russell Ford to anyone interested in purchasing a vehicle (even if it isn't a Ford)...and ask for Chuck! More

Tom was instrumental in helping us to locate the year, make and color vehicle my husband and I were looking for. He was patient with our question and went out of his way to make sure the experience was p make and color vehicle my husband and I were looking for. He was patient with our question and went out of his way to make sure the experience was positive. Tom personally introduced us to the service technician we will be working with as well as the Customer Support Specialist who can help us learn more about our new vehicle. Thank you for a great experience. We will be back. More

This is the second car from this dealership that I have purchased. Both times I worked with Tom to find a great used car. He helped us get a great price on the car without excessive haggling. Wish we could purchased. Both times I worked with Tom to find a great used car. He helped us get a great price on the car without excessive haggling. Wish we could have gotten a little more for our trade but we also understand the negotiations have to even out for both parties. I would recommend Ted Russell Ford and ask for Tom to get a great experience!! More

This is the second car from this dealership I have purchased. Both times I worked with Tom and Garrett to get the deal done. They will work with you and make the process painless. If recommend you purchased. Both times I worked with Tom and Garrett to get the deal done. They will work with you and make the process painless. If recommend you use this dealership and ask for Tom to get a great experience!! More

This was the best buying experience I have ever had. Johnny McCoy took care of every need we had in the new F-250 truck we wanted and was a pleasure to deal with. Johnny made my wife and I feel like fa Johnny McCoy took care of every need we had in the new F-250 truck we wanted and was a pleasure to deal with. Johnny made my wife and I feel like family as soon as we walked into the dealership and through the whole buying process. Lincoln Sills was also great in the finance dept. and had everything ready to go when it came time to take delivery. John Qualls did an excellent job in explaining the sync system on the truck and took all the time we needed in learning how to use it. I HIGHLY RECOMMEND Ted Russell Ford to all of my family and friends as the place to go for the best price and warm friendly service during and after the sale!! More