Ted Russell Ford Kingston Pike

Rhonda is very personable. The work was done promptly. This time Enterprise car rental people did not try to convince me to buy extra insurance. This time Enterprise car rental people did not try to convince me to buy extra insurance. More

New Ford F-150 We traveled approx 3 hours to Ted Russell Ford in Knoxville, TN to look at a used truck. We left in a new one for the price of a used one at other dea We traveled approx 3 hours to Ted Russell Ford in Knoxville, TN to look at a used truck. We left in a new one for the price of a used one at other dealers! All employees were friendly & helpful. Pat Murphy, Ben Hensley and Martin Himes are hands down the best sales consultants. Looking for a new or pre-owned vehicle? Give these guys a chance! You will not leave unhappy! More

Consistent great service I had to take my F250 in for repair when a component failed. As always, Rhonda did an excellent job (as always) of making sure the work was done quick I had to take my F250 in for repair when a component failed. As always, Rhonda did an excellent job (as always) of making sure the work was done quickly and correctly, going the extra mile to make sure it was a great service experience. I'll continue going to Ted Russell Ford for service on my truck More

Great concern for my problem Listened to my problem and that I had previously under warranty that reoccured. They tested and researched but did not find the problem yet but we agr Listened to my problem and that I had previously under warranty that reoccured. They tested and researched but did not find the problem yet but we agreed to continue to monitor and if it reoccurred, they would look further. More

Great experience Rhonda is fantastic. Got me in and taken care of quickly. And, with an unexpected problem, (belt being replaced) she got me out in a short amount of Rhonda is fantastic. Got me in and taken care of quickly. And, with an unexpected problem, (belt being replaced) she got me out in a short amount of time. Excellent customer service. More

Just excellent! Rhonda is the best service representative I have ever met! Exceptional professionalism even does not need to be mentioned - it is already there beyond Rhonda is the best service representative I have ever met! Exceptional professionalism even does not need to be mentioned - it is already there beyond the highest expectations. Besides that, you also feel a human warmth from her what is not very common elsewhere! More

Great Service I have been getting my car serviced at Ted Russell for the past 10 years and my car and I have always received the best treatment. I have been getting my car serviced at Ted Russell for the past 10 years and my car and I have always received the best treatment. More

TED RUSSELL I didn't have a appointment. They worked me in and put a new battery in my car and got me on my way in less than an hour. I didn't have a appointment. They worked me in and put a new battery in my car and got me on my way in less than an hour. More

Great experience A very good place to buy your car or truck. Very professional staff. Very clean and well organized dealership. A real pleasure doing business with the A very good place to buy your car or truck. Very professional staff. Very clean and well organized dealership. A real pleasure doing business with them. More

Never Had Bad Service I've been going here for years and never had bad service. Oil changes. New tires. It's all been good. My car is even washed after every service visit I've been going here for years and never had bad service. Oil changes. New tires. It's all been good. My car is even washed after every service visit! Even bought my car here back in 2012. I'm still driving it with no problems. I recommend! More