Ted Russell Ford Kingston Pike

Friendly and Efficient This is my third car from Ted Russell Ford and Doug Peek has excelled on each one! Hassle free and no up sell, Doug is very knowledgeable and friendl This is my third car from Ted Russell Ford and Doug Peek has excelled on each one! Hassle free and no up sell, Doug is very knowledgeable and friendly. They beat the Kelly Blue Book instant offer and matched my trade in offer from Car Max. Highly recommended. More

A very good experience Buying a new car is a traumatic experience. I literally had a stomach ache when I walked into Ted Russell For in Knoxville. I knew the car I might wan Buying a new car is a traumatic experience. I literally had a stomach ache when I walked into Ted Russell For in Knoxville. I knew the car I might want, but we're in the middle of a pandemic! I was just paralyzed with indecision and fear.Doug showed me the car, never pressured. I said yes, and then the remarkable Francesca took over, guided me through the long process, finally introduced me to my new car with a sense of excitement and fun. The business manager was clear, specific - again never pressuring. It was a long day, but I felt always respected and well taken care of. Top marks to Ted Russell Ford, Kingston Pike, Knoxville! More

The service department does excellent work. Communication from the ticket writers though leaves a lot to be desired. I have been bringing my Ranger here for 2 1/2 yrs, and the communication h Communication from the ticket writers though leaves a lot to be desired. I have been bringing my Ranger here for 2 1/2 yrs, and the communication has been getting worse. Will not go back. More

What a Night and Day Difference from Parkside Ted Russell Ford Kingston Pike is a good dealership with nice people. DO NOT (I repeat) DO NOT go to Ted Russell on Parkside drive. They are total cro Ted Russell Ford Kingston Pike is a good dealership with nice people. DO NOT (I repeat) DO NOT go to Ted Russell on Parkside drive. They are total crooks. More

I always have a great experience with Ted Russell off of Kingston Pike, especially when I get the pleasure of dealing with Rhonda in the service department. If it wasn’t for her, I’d probably go to a dealer Kingston Pike, especially when I get the pleasure of dealing with Rhonda in the service department. If it wasn’t for her, I’d probably go to a dealership closer to home. Keep up the great work, Rhonda!! ;) More

Always a pleasure to bring my 2008 F150 to Ted Russell Always a pleasure to bring my 2008 F150 to Ted Russell Ford on Kingston Pike. No matter what i need they always take good care of me. Always a pleasure to bring my 2008 F150 to Ted Russell Ford on Kingston Pike. No matter what i need they always take good care of me. More

Bad Battery/ No radio Very efficient work on my vehicle..Found issue with radio and part was ordered..Battery replaced quickly..Smooth handling of my extended warranty cove Very efficient work on my vehicle..Found issue with radio and part was ordered..Battery replaced quickly..Smooth handling of my extended warranty coverage without aggravation. More

Awesome service, good job! The level of improvement at the dealership has been amazing. I don't let anyone else touch my truck, and I haven't since i bought it 6 years ago The level of improvement at the dealership has been amazing. I don't let anyone else touch my truck, and I haven't since i bought it 6 years ago More

Wecoming We were very pleased with our experience with each person we talked with.We were made to feel welcome and appreciated.Everyone was friendly.Dough was We were very pleased with our experience with each person we talked with.We were made to feel welcome and appreciated.Everyone was friendly.Dough was very knowledgeable and personalable with our needs . More

Great service as always. Friendly, courteous, hot coffee, and even found I needed the air filter changed so she would breathe easier. Now she sucks better! coffee, and even found I needed the air filter changed so she would breathe easier. Now she sucks better! More