Ted Russell Ford Kingston Pike

I was promply helped by Gina Wood and she got my car in. Good people and service on my 2012 Lincoln MKZ the car was serviced and washed in plenty of time plus Gina Wood helpful and friendly. Good people and service on my 2012 Lincoln MKZ the car was serviced and washed in plenty of time plus Gina Wood helpful and friendly. More

Great dealership From the salesman to finance to general manager, all top notch kind people to deal with. This is my 2nd purchase in a year with Ted Russell Ford From the salesman to finance to general manager, all top notch kind people to deal with. This is my 2nd purchase in a year with Ted Russell Ford More

They took great care The people at the dealership were prompt and courteous and too great care of our navigator. I would recommend this dealership again and will be purcha The people at the dealership were prompt and courteous and too great care of our navigator. I would recommend this dealership again and will be purchasing from them again. More

Amazing service We called on a Sunday afternoon looking for a vehicle that was advertised on line. McKayla who was at another location met us at the ford location whe We called on a Sunday afternoon looking for a vehicle that was advertised on line. McKayla who was at another location met us at the ford location where the vehicle was. We arrived at 4:40 PM and had completed the entire process by 6:15. This due to the teamwork of your staff, McKayla and Tom in your finance office. HIGHLY recommend this dealer for new OR used purchase. We will certainly be back for our next purchase! This vehicle was not our first choice but due to the service and commitment, that made it our first choice! More

Appointment on time. It was busy but I was taken care of. Service performed as promised. Appointment was on time and pick up was on time. Price was as quoted. Car was washed before pick up. Service area was Service performed as promised. Appointment was on time and pick up was on time. Price was as quoted. Car was washed before pick up. Service area was clean. More

Always receive great service. I needed the factory code for keyless entry on my Lincoln. I stopped by and I was helped without an appointment. Quick and easy. Thank you I needed the factory code for keyless entry on my Lincoln. I stopped by and I was helped without an appointment. Quick and easy. Thank you More

Love Ted Tussell All were so courteous and helpful from the time I entered the Service Department to my exit. Would definitely recommend giving Ted Russell a try. All were so courteous and helpful from the time I entered the Service Department to my exit. Would definitely recommend giving Ted Russell a try. More

Exellent Service This dealership has always given me first class service. Fast and friendly. Everything done right ! Anytime I have questions, they are answered and This dealership has always given me first class service. Fast and friendly. Everything done right ! Anytime I have questions, they are answered and if I am not completely satisfied with something it is made right immediately. Ted gets it done and is very good at what he does. Great customer service ! More

Always great service - always great experience with Danielle As always, Ted Russell delivers again. Needed an oil change and all of the related checks. Texted Danielle the Service Advisor to see if she could fit As always, Ted Russell delivers again. Needed an oil change and all of the related checks. Texted Danielle the Service Advisor to see if she could fit me in. She texted back that she could and I was there in ten minutes. Car was serviced and car washed and I was out of there in less than an hour. More

Ted Russell Ford The sales staff, starting with the on-line sales manager was the best. I bought my first new car in 1967 - same model - and this has been the most ple The sales staff, starting with the on-line sales manager was the best. I bought my first new car in 1967 - same model - and this has been the most pleasant new car purchase I have made. More