Ted Russell Ford Kingston Pike

Service Dept is awesome The service dept is fantastic. Dannielle is great to work with and i make sure to call her for any service my vehicle needs. i recommend Ted Russell F The service dept is fantastic. Dannielle is great to work with and i make sure to call her for any service my vehicle needs. i recommend Ted Russell Ford to anyone who is looking for an exceptional service experience. More

Great service I needed some work done on my car before I could an after market item. Gina approached me as I entered the service department, listened to my needs I needed some work done on my car before I could an after market item. Gina approached me as I entered the service department, listened to my needs and got the job done in just a few minutes. Great service, thank you More

Everyone was top notch I broke down away from home. Everyone went above and beyond in helping me get my car back here to Knoxville and even helped get my loaner car back. Th I broke down away from home. Everyone went above and beyond in helping me get my car back here to Knoxville and even helped get my loaner car back. They helped me with a new loaner car and completed all repairs as well as any recalls and service needed. Everyone was super nice and professional. No hidden costs and delivered above my expectations. Can't say enough good things about all staff. Thank you so much Mr Roland and Mr Peek!!! I really appreciate you both. More

Many repair issues repaired efficiently. The service department did a wonderful Job of repairing my vehicle quickly and efficiently. The service rep kept me informed of the progress of the The service department did a wonderful Job of repairing my vehicle quickly and efficiently. The service rep kept me informed of the progress of the work. More

Consistently great service I have used this service department for years. I trust them, particularly Ted F, all of the work is top notch. I can say the same about the Accessor I have used this service department for years. I trust them, particularly Ted F, all of the work is top notch. I can say the same about the Accessory department. More

Awesome - PERFECT!!!! Can't say enough about how well JR treated me - 5 star service! Couldn't ask for any better!! Truck was ready on time as follow up was very prompt! Can't say enough about how well JR treated me - 5 star service! Couldn't ask for any better!! Truck was ready on time as follow up was very prompt!!! More

Quick and easy They were friendly and easy to deal with. Wasn’t there for a long time. They made sure I was happy with everything before leaving. They were friendly and easy to deal with. Wasn’t there for a long time. They made sure I was happy with everything before leaving. More

Excellento From initial delivery to the present, their staff has taken great care of my needs. No need to up date, the most recent service wa From initial delivery to the present, their staff has taken great care of my needs. No need to up date, the most recent service was still great. More

Ok Had some damage to truck .Repairing in the works. Had some problems but resolved satisfactory. Passenger seat cut while removing plastic cover. Part order but out of stock Every one couldn't have Had some problems but resolved satisfactory. Passenger seat cut while removing plastic cover. Part order but out of stock Every one couldn't have been nicer. More

FAST EFFICIENT SERVICE; FRIENDLY, KNOWLEDGEABLE STAFF WHEN I ARRIVED FOR MY APPOINTMENT, THEY WERE READY FOR ME. THE SERVICE WORK WAS COMPLETED IN A TIMELY FASHION AND WAS DONE CORRECTLY. THE STAFF WAS WHEN I ARRIVED FOR MY APPOINTMENT, THEY WERE READY FOR ME. THE SERVICE WORK WAS COMPLETED IN A TIMELY FASHION AND WAS DONE CORRECTLY. THE STAFF WAS VERY FRIENDLY, ANSWERED MY QUESTIONS AND HAD ME ON THE ROAD AGAIN VERY QUICKLY. More