Ted Russell Ford Kingston Pike
Knoxville, TN
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Excellent I can always depend on The service department to take care of me and my needs. Ted and Rhonda go above the norm to make sure I'm taken care of each an I can always depend on The service department to take care of me and my needs. Ted and Rhonda go above the norm to make sure I'm taken care of each and every time! More
My Lincoln Navigator Ted Russell's Service Dept is always a pleasure to deal with each time I take my vehicles in for service. Courteous, friendly, and truly interested in Ted Russell's Service Dept is always a pleasure to deal with each time I take my vehicles in for service. Courteous, friendly, and truly interested in making your visit an experience that you remember. It starts at the Top with Ted F. in charge of Service. They take care of their customers. More
Exhaust system recall Very professional, Parts were ordered , then were notified for installation. All times were as requested and work performed neatly , When work complet Very professional, Parts were ordered , then were notified for installation. All times were as requested and work performed neatly , When work completed we were notified promptly with a washed vehicle returned. More
Easy and quick I rely on you to help me maintain my car. You have always told me what needed to be done and I think you have been very helpful. I rely on you to help me maintain my car. You have always told me what needed to be done and I think you have been very helpful. More
Convenient. Professional. And ready to answer all my concer Danielle and staff have always shown themselves to be highly skilled, knowledgeable, and offer expert answers and actions to meet my needs and to take Danielle and staff have always shown themselves to be highly skilled, knowledgeable, and offer expert answers and actions to meet my needs and to take care of my Continental. I love my Lincoln! Couldn't be any happier! More
I’m happy Treated me well and did what I ask. They weren’t rude or pushy. Everything went smoothly and quickly and I was satisfied. That’s all I look for in a s Treated me well and did what I ask. They weren’t rude or pushy. Everything went smoothly and quickly and I was satisfied. That’s all I look for in a service. More
Great service and I will definitely be coming back. Service Advisor was great very nice and got my car back clean and service was excellent, I will definitely be bringing my car back to You guys for fut Service Advisor was great very nice and got my car back clean and service was excellent, I will definitely be bringing my car back to You guys for future service. More
Excellent!! Excellent experience! Gina was very friendly, professional and very helpful in facilitating a very quick service on my vehicle. Would definitely reco Excellent experience! Gina was very friendly, professional and very helpful in facilitating a very quick service on my vehicle. Would definitely recommend Ted Russell Ford to anyone. More
Great Service! The Service Department at Ted Russell Ford is amazing. They diagnosed a problem causing our Check Engine light to come on. Service was scheduled and The Service Department at Ted Russell Ford is amazing. They diagnosed a problem causing our Check Engine light to come on. Service was scheduled and completed the same day. Ted and Jose are great to work with ... friendly and professional. We have a service plan, so price was very affordable, too. I would recommend Ted Russell Ford for both Sales and Service! More
Easy In / Esay Out Perfect outcome, 20,000 service, no issues, exceeded expectation, prompt service, waived nominal fees, good communication, no delays, quality work, cl Perfect outcome, 20,000 service, no issues, exceeded expectation, prompt service, waived nominal fees, good communication, no delays, quality work, clean and comfortable waiting area, More