Ted Russell Ford Kingston Pike

milage check Brandon Brackett was the service person who helped me when I arrived at Ted Russell. He was very helpful and polite. I purchased my car at Ted Russell Brandon Brackett was the service person who helped me when I arrived at Ted Russell. He was very helpful and polite. I purchased my car at Ted Russell and when it needs service I travel 50 miles to go to the service department at Ted Russell because I trust their service. More

Quick service at a reasonable price. From the time i called Brandon until i had my car returned the entire process was fast and efficient. I appreciate the effort it takes to make it look From the time i called Brandon until i had my car returned the entire process was fast and efficient. I appreciate the effort it takes to make it look easy but they did it. More

New Edge A pleasant no pressure experience. Went out of their way to find our exact car.2019 Edge .Two follow up phone calls from the dealership to make sure a A pleasant no pressure experience. Went out of their way to find our exact car.2019 Edge .Two follow up phone calls from the dealership to make sure all was well. More

Everything went just fine, we waited for work to be done We had great service, we had no trouble getting waited on, we had four brand new tires put on our two thousand and eight ford truck We had great service, we had no trouble getting waited on, we had four brand new tires put on our two thousand and eight ford truck More

Going the extra mile for my repair Very friendly and thorough service. There was a problem getting a required repair part for my truck but Rhonda went the extra mile to get it taken car Very friendly and thorough service. There was a problem getting a required repair part for my truck but Rhonda went the extra mile to get it taken care of. I will be back for my next regular service. More

Made the " Buying" experience compatible with our needs. Everyone listened to us and set about to show us exactly what we said we wanted. They worked toward our future plans, our budget, and our comfort le Everyone listened to us and set about to show us exactly what we said we wanted. They worked toward our future plans, our budget, and our comfort level then brought around what-we-needed (even kept us out of the rain to view and check the ease of getting in and out) before our test drive. Then we smoothly agreed on a price, did the paper work and agreed to return later for some protectant service and detailing and away we drove. Sincerely, The Browns of Maryville We bought a 2018 Dodge Journey with 17,000 miles, even though we first looked at the Edge.this was more in-line with our budget. We are retired and as much as we liked the $39,000 Edge, that wasn't reasonable. More

Excellent experience My service person was personable friendly and helpful took a personal interest in my needs. Assuring me that I was in great hands everyone was helpfu My service person was personable friendly and helpful took a personal interest in my needs. Assuring me that I was in great hands everyone was helpful and friendly More

Great service, quick service! Went in for an oil change and tire rotation and was out of there in less than an hour with a car wash to top it off. Went in for an oil change and tire rotation and was out of there in less than an hour with a car wash to top it off. More

Great service They knew about a recall and took care of it while I had it there for the lift gate motor that had went out. Rhonda was amazing They knew about a recall and took care of it while I had it there for the lift gate motor that had went out. Rhonda was amazing More

Prompt, Friendly, Good Service Came for an oil change. Left with changed oil and a clean car at a reasonable price. Service during my visit was friendly, knowledgeable, and concise. Came for an oil change. Left with changed oil and a clean car at a reasonable price. Service during my visit was friendly, knowledgeable, and concise. I will be back for future service when needed. More