Ted Russell Ford Kingston Pike

Informative Brandon called me several times during the repair to let me know what was going on. My car was fixed correctly and in a timely matter. Brandon was ver Brandon called me several times during the repair to let me know what was going on. My car was fixed correctly and in a timely matter. Brandon was very friendly and has great customer service. More

Positive Overall The staff with whom I interacted were professional, courteous, and patient with explanations. I appreciated the ride to my house and the courtesy car The staff with whom I interacted were professional, courteous, and patient with explanations. I appreciated the ride to my house and the courtesy car wash. More

Great job 5 stars. Had to get an oil change and some recalls taken care of. Mike and Floyd took great care of me during my visit. 5 stars. Had to get an oil change and some recalls taken care of. Mike and Floyd took great care of me during my visit. More

This dealships This was my first purchase at this dealership, and I had wonderful Experience Purchasing my Ford Edge Vehicle. No Pressure Environment, Great place, G This was my first purchase at this dealership, and I had wonderful Experience Purchasing my Ford Edge Vehicle. No Pressure Environment, Great place, Great Customer Service. More

No Appointment Repair They serviced my car when I just stopped in without an appointment for a problem with potential for extreme problems. They dis an excellent job. They serviced my car when I just stopped in without an appointment for a problem with potential for extreme problems. They dis an excellent job. More

attention to detail I had a recall on my wife's escape that had to do with the fuel pump which is located under the seat. They took great care not to spill gas anywhere i I had a recall on my wife's escape that had to do with the fuel pump which is located under the seat. They took great care not to spill gas anywhere in or around the vehicle. As a result of the care, you could barely smell any fumes. If they had not been so careful, I could have been smelling gas for who knows how long! More

Service of my engine computer Needed to have my engine computer reset after a new engine was installed by another dealer in Tennessee. Other dealer failed to complete the process Needed to have my engine computer reset after a new engine was installed by another dealer in Tennessee. Other dealer failed to complete the process and engine check light was on. Also needed to attach the emergency brake cable that the other dealership failed to reattach. Ford of Port Richey took care of both problems. More

Service Rhonda in service is the best. She is easy to work with and goes the extra mile. She makes sure I am satisfied. If she says it she makes sure it gets Rhonda in service is the best. She is easy to work with and goes the extra mile. She makes sure I am satisfied. If she says it she makes sure it gets done. Rhonda is not just an employee she is the face of your company!!! Nice, honest, fair, accommodating just to name a few adjectives that fit her. Brock Webster More

Excellent service Everytime I come here I always leave satisfied knowing that I got a quality job by qualified personnel, Rhonda Gobel is a great person to work with! Everytime I come here I always leave satisfied knowing that I got a quality job by qualified personnel, Rhonda Gobel is a great person to work with! More

Oil change Efficient service in a timely manner. Brett McNallys the best! Called for appt and scheduled the next day. Dealt with my advisor for several years. Efficient service in a timely manner. Brett McNallys the best! Called for appt and scheduled the next day. Dealt with my advisor for several years. More