Ted Russell Ford Kingston Pike

Excellent. It is very important to have a place that I trust and know they will give me the best service after I make a car purchase. This is why I continue to t It is very important to have a place that I trust and know they will give me the best service after I make a car purchase. This is why I continue to take my car back to have the maintenance by Ted Russell. More

TRUCK REPAIRS ON THE FLY. On Monday morning, my F450 decided to throw a big wrench into my plans. I had already made an app for Tuesday morning to get my truck checked out befo On Monday morning, my F450 decided to throw a big wrench into my plans. I had already made an app for Tuesday morning to get my truck checked out before my trip to FLA. in 2weeks. So, I just drove on up to TED RUSSELL for service now. TED AND RHONDA both jumped on getting my truck back for service. They got me a ride home so that I could get my 1973 F100 toy. Rhonda called me a few hours later to tell me what was wrong, and how bad the price was going to be. I told Rhonda to go ahead because I needed my truck to pull my FIFTH WHEEL to FLA. Rhonda called me about mid day Tuesday and said it was ready to go to Fla. I have not had a lot of trouble with my truck, but, when I do Ted Russell Ford has always fixed it. THANKS ALOT TED AND RHONDA. More

Great people wanting to help you find the vehicle you want I have bought vehicles here over the years and have always had great service before and after the sale and the service department has all ways took ca I have bought vehicles here over the years and have always had great service before and after the sale and the service department has all ways took care of us and are vehicles . We will be coming back for our next Ford More

Great service Fast and friendly service at a great price would recommend ted Russell for sales and service. Car came back clean like they detailed it before I got Fast and friendly service at a great price would recommend ted Russell for sales and service. Car came back clean like they detailed it before I got it back. More

Transmission Issue The TCM went out in my car on a Sunday. Luckily, I was able to get in touch with my service rep, Rhonda, who told me exactly what I needed to do since The TCM went out in my car on a Sunday. Luckily, I was able to get in touch with my service rep, Rhonda, who told me exactly what I needed to do since the transmission was still under warranty. They were able to fix my car the following day and had it ready by lunch time. Everyone was very helpful, including the shuttle driver who took me to work. What could have been a nerve racking situation ended up being smooth sailing. Thanks again to Rhonda for saving the day! More

cmax service Service met my schedule needs, provided service that was not on the schedule but was required as part of the extended service manual. something my oth Service met my schedule needs, provided service that was not on the schedule but was required as part of the extended service manual. something my other dealer did not perform or even bring up in my two years going to them, it appears they do their homework on recommended service besides the routine service More

Anything to do with Rhonda G is a very delightful experience Rhonda Goebel will keep me coming back. She is a great person and I would love to have her as an employee. Thank you, John Bye Rhonda Goebel will keep me coming back. She is a great person and I would love to have her as an employee. Thank you, John Bye More

Fast, courteous, and complete service. Excellent, fast service. The service manager, as a service writer, has handled my service needs for years in a professional manner. I have only the be Excellent, fast service. The service manager, as a service writer, has handled my service needs for years in a professional manner. I have only the best regards for Ted, More

Ted Russell Ford on Kingston Pike is the bomb. I was very pleased with the service that I received at this dealership. Everyone was so helpful, nice, and friendly. Rhonda was my agent. She is on to I was very pleased with the service that I received at this dealership. Everyone was so helpful, nice, and friendly. Rhonda was my agent. She is on top of things! She knows her stuff. My car was looked at, part was ordered, rental car set up, and repaired in 1-1/2 wks time. She made sure that I was taken care of. If I have any problems in the future, I will definitely go back to this dealership. More

Milage check up It is a 45 minute drive for me to take my car in for the milage check up at Ted Russell on Kingston Pike, but I take my car there because I know they It is a 45 minute drive for me to take my car in for the milage check up at Ted Russell on Kingston Pike, but I take my car there because I know they will take excellent car of not only the car but also me. The service people are friendly and helpful. More