Ted Britt Ford Lincoln

Everyone was great...very helpful. I didn't feel any pressure to buy and David in particular was very patient. It was a great buying experience! pressure to buy and David in particular was very patient. It was a great buying experience! More

i AM 73 YEARS OLD AND HAVE BOUGHT MANY VEHICLES IN THE PAST. THIS WAS MY FIRST EXPERIENCE BUYING A TRUCK SIGHT UNSEEN OVER THE TELEPHONE/WEBSITE. I BOUGHT MY TRUCK FROM MIKE ASAY AND EVERYTHING WAS AS PAST. THIS WAS MY FIRST EXPERIENCE BUYING A TRUCK SIGHT UNSEEN OVER THE TELEPHONE/WEBSITE. I BOUGHT MY TRUCK FROM MIKE ASAY AND EVERYTHING WAS AS HE HAD TOLD AND PROMISED ME WHEN I ARRIVED AT THE DEALERSHIP. TED BRITT HAS THE MOST HELPFUL AND FRIENDLY STAFF OF ANY DEALERSHIP I HAVE DEALT WITH IN THE PAST. More

This is the 4th and 5th car I have purchased or leased from Ted Britt. Excellent sales and service. No nonsense! Highly recommend this dealership. from Ted Britt. Excellent sales and service. No nonsense! Highly recommend this dealership. More

OMG! What an awesome experience trading and buying at Ted Brit! I have bought cars from other dealers before, but this experience was overall the best ever. My salesman Mr. Mike was extremely friendly/ knowl Brit! I have bought cars from other dealers before, but this experience was overall the best ever. My salesman Mr. Mike was extremely friendly/ knowledgeable of the business and cars. He exceeded my expectation as a dealer. Most places I have bought cars from dealers are extremely and aggressive and rude to customers. This wasn't the case here at Ted Brit. Everything was pleasant when we walked in the door and the facility was very nice. The used car sales manger Mr. Dario also rock! These guys are genuinely great sales representatives and truly put customers first. Everything was a breeze including the final paperwork in finance, everything went In a well timely fashion. The experience truly makes a customer feel wanted and we matter! I've just found my life long dealership! Ted Brit ford Lincoln comes highly recommended More

Overall experience was fine -- most of all, the people were superb. Mike (sales) was patient, informative and pleasant, and was not a "high pressure" or "in your face" type of person, which was a wonderf were superb. Mike (sales) was patient, informative and pleasant, and was not a "high pressure" or "in your face" type of person, which was a wonderful and refreshing change from so many dealership personnel. Claudia was wonderful as well (pleasant and no nonsense), as was Christine (despite me being tired). We brought a 6 week old child into the dealership, and it was late, and we were even there longer than expected -- they allowed us to change the baby in a private place,went out of their way to just be personable and nice and helpful to move the sale along and ensure my wife and kid were calm and cool. The price on the vehicle I bought was a good one as well, and I am satisfied with that aspeect. That said, I do have one significant complaint -- the car (used) was advertised at 28,900+ miles. Upon arrival, the vehicle had more than 30,100 miles. This was clearly not due to test drives over the month it was on your lot. Clearly someone there was using it regularly for all manner of things and put more than a thousand miles on it in just over a month, which took value out of my pocket on the vehicle. Frankly I thought this unprofessional and it really pissed me off. In conjunction with a few other issues -- this vehicle had no spare key, no valet key, no manual, and a few other minor things (some covered by warranty) -- it was almost a deal killer for me. This largely worked out, and the people and price were superb, but there was a bit of a bad taste left with me by the condition of the vehicle. The was overcome by the friendly and low key personalities. More

The service and drive to assist the customer based on their needs was outstanding. Mike Asay took a lot of care in listening to what our concerns were and what we wanted in a vehicle. In addition, Mike s their needs was outstanding. Mike Asay took a lot of care in listening to what our concerns were and what we wanted in a vehicle. In addition, Mike seemed to make it a point not to rush, or push, us in any sort of way. He took the time to ask us appropriate questions and thoroughly answered any that we had. No concerns and highly recommended. More

Mike helped us get into the truck we wanted at the right price. We were very happy with his handling of the whole process and would buy from him again... price. We were very happy with his handling of the whole process and would buy from him again... More

Everyone was extremely nice and very helpful. We had been in the dealership a few days earlier and met with Henry, who was nice enough to have a car delivered for from the outer lot so we could see the been in the dealership a few days earlier and met with Henry, who was nice enough to have a car delivered for from the outer lot so we could see the explorer with light interior and white exterior. He called me in advance and we drove out to see the vehicle. He had it waiting for us as soon as we arrived. Once we saw the vehicle we started to get a bit confused as we already had or plan in place to go with the Range Rover LR4. Since we were a bit indecisive, Rob was asked to provide us with extra attention and he began to pulled several cars with various option right to the door for us to review and compare. Eventually my wife fell in love with the Explorer Limited but had to have bucket back seats and I had to have the tow package. Next thing we knew he was pulling up with exactly the car she and I both wanted. We made financial arrangements in about 15 minutes and then we were turned over to the helpful hands of Claudia and Nina. I should mention this was now 9 pm and we arrived at 8pm. Everyone worked hard to get the car pulled together explain the options to me, as my wife had already gone home. The next day my wife came back over to provide the down payment and Dario and Rob spent about 45 minutes helping my wife understand all the features. It was the personal touch, knowledgeable individuals and attention to details that swayed us away from the LR4 and into the Explorer. We love the car!! More

I felt that this dealership had excellent promotions on the 2013 Ford Explorer that I purchased. Mike Asay was extremely knowledgeable and very upfront and friendly when talking about the car, services, c the 2013 Ford Explorer that I purchased. Mike Asay was extremely knowledgeable and very upfront and friendly when talking about the car, services, capabilities, etc. He didn't make me feel pressured or try to push anything on me. He was very helpful, and got me the best deal that he could. I also really enjoyed working with Joey as he gave me a very understandable breakdown of my finance and service options and got me to a point that I felt was an affordable option for me. He was also very friendly and accomodating. Everyone was willing to answer my questions, Mike, Christine, Joey, Dario, so it was an excellent car buying experience and probably the most pleasant that I have had in purchasing a car and I can really appreciate that. More

We went here on Presidents Day Weekend in the market for a used truck / a Ford Fusion which we have been wanting for a while now. It was packed because it was a holiday weekend so it took us awhile before w a used truck / a Ford Fusion which we have been wanting for a while now. It was packed because it was a holiday weekend so it took us awhile before we were able to get help. Mike ended up helping us and he was very friendly and very honest about the cars. He sat with us for a long time helping us find what we were looking for and answered all of our questions and concerns. We had to wait forever to get our paperwork through and to be able to meet with someone regarding financing, but Mike sat there with us an had a friendly conversation while we waited. Even though it took forever, we were pleased with the customer service and with Mike's attentiveness. I ended up purchasing a used Fusion and Mike called me the next day to follow up with us and make sure everything was running smoothly. I love the car and am very happy. Next time though I probably will avoid trying to purchase a used car on a holiday weekend. I would recommend this dealership and Mike to anyone in the market for a new car/truck. More