Ted Britt Ford Lincoln

Had a great experience with at the Ted Britt Ford in Chantilly. My salesperson Randy was very helpful, and everyone else made the process very smooth. Being able to take the car home for a test drive ov Chantilly. My salesperson Randy was very helpful, and everyone else made the process very smooth. Being able to take the car home for a test drive overnight definitely helped sway me from a Honda Accord to the Ford Fusion. Thank you all again for all your help! More

Michael Asay, Lisa Walker, and the general manager were Michael Asay, Lisa Walker, and the general manager were beyond the pale when it came to accommodating my needs. I would highly recommend this dealer Michael Asay, Lisa Walker, and the general manager were beyond the pale when it came to accommodating my needs. I would highly recommend this dealership to anyone who was considering buying a new Ford. I expect the folks at Ted Britt Ford Chantilly who sell used cars are equally phenomenal. More

The overall rating reflects excellent customer service because Ryan, Katie and Joey made our experience easy and were extremely accommodating! We didn't have to wait around long and they were exceptional because Ryan, Katie and Joey made our experience easy and were extremely accommodating! We didn't have to wait around long and they were exceptional friendly and easy to work with! More

I found the entire process very professional, timely and through....Mitch Sulkess is the consumate professional and Lisa Walker's team of Lisa Light and Nina Ross were excellent...they listened, care about through....Mitch Sulkess is the consumate professional and Lisa Walker's team of Lisa Light and Nina Ross were excellent...they listened, care about their customers and showed their experience and knowledge...bottom line....they made the entire purchase process as stressless as possible...very, very impressive bunch of pros. I will return to make other purchases and will recommend them to friends and family! More

i edit this review now as it's two weeks post sale and i'm not being asked multiple times a day to do so just so they can get $10 a shot. now form point of driving off their lot to now is the reason and i'm not being asked multiple times a day to do so just so they can get $10 a shot. now form point of driving off their lot to now is the reason for revising. post sale is still part of the sales process. and looking back i would never go back to ted britt (any location). their attention to anything post sales stinks and they've seem to of lost that interest that they once had before the sale. if asked i would not recommend them at all. More

My mother-in-law and I spent a Sunday at the dealership. Literally. It was a long day. But Ryan, and everyone else there, took very good care of myself and my mom. We both walked out of there with leases Literally. It was a long day. But Ryan, and everyone else there, took very good care of myself and my mom. We both walked out of there with leases on 2013 Fords. My mom is thrilled. My wife is happy. I'm glad everything worked out. The team there is very patient and very willing to do what needs to be done. I was very impressed with everyone and their level of customer service and professionalism. Thanks. More

I was greeted by Chris immediately as I walked into the dealership. I told him about a Ford Edge that I had seen online. He was very friendly and knowledgeable. He even took the time to get answers abou dealership. I told him about a Ford Edge that I had seen online. He was very friendly and knowledgeable. He even took the time to get answers about and extended warrenty that I have on my 2010 F150. I would definitely recommend him to friends and family. Claudia and Joey made the "paperwork" part of the deal go by quickly. I have now purchased two vehicles from Ted Britt, and will definitely return there for any future needs. More

We knew we wanted to trade-in and buy a new Exporler or Edge. It was a tough decision and we ended up purchasing the Edge limited mostly because salesman, Dan Akers was very knoweledgeable about the vechi Edge. It was a tough decision and we ended up purchasing the Edge limited mostly because salesman, Dan Akers was very knoweledgeable about the vechiles as well as the dealership. Everyone involved at the dealership was professional and courteous; Dan Akers, Claudia, Joey Sivaic, Lisa(Sales Mgr). We got the price we wanted for the new car and the trade-in. From the time we made our decision to the time we made it out of the door was an hour and a half. We purchased many new cars over the years and Joey Siviaic processed our paperwork in record time. Bottom line, our experience was top-notch! More