Ted Britt Ford Lincoln

angel garay Mike Asay very helpful. He made sure that I was in and out a fast as possible. And also very knowledgeable, he described to me in detail what needs to Mike Asay very helpful. He made sure that I was in and out a fast as possible. And also very knowledgeable, he described to me in detail what needs to be done. Over all I say I was very satisfied with his service. thank you. angel garay More

Hanger Rash Repair I impacted my house with my new 2014 Ford Fusion Energi and the passenger side mirror was destroyed; I immediately called Ted Britt Ford Chantilly For I impacted my house with my new 2014 Ford Fusion Energi and the passenger side mirror was destroyed; I immediately called Ted Britt Ford Chantilly Ford, they ordered the part, and made an appointment for me to have the part installed. I arrived the morning of my appointment, was greeted immediately with a smile, a friendly approach, and they had my car back in the shop almost immediately. What I expected to be a very long wait ended up being less than an hour, it came out looking as good as new, and the entire experience was very pleasant. The only issue was the part was more than I was quoted, but, the install price ended up being less, so it was nearly a wash. I was so pleased with this visit, one of the best, easiest service visits I have ever had, and I would recommend Ted Britt Ford Lincoln in Chantilly to anyone. The entire staff was helpful, friendly, and it was a very good experience (not counting the stupidity of me killing the mirror to start with...). More

Great Experience! This was my first time buying a car and the experience was great. I did not feel like Mike was just after a sale. He really took the time to let us de This was my first time buying a car and the experience was great. I did not feel like Mike was just after a sale. He really took the time to let us decide what we wanted and worked with us! More

Another Excellent Experience Dropped my F-150 SVT Raptor off with Kristina Raper, who could not have been more friendly, patient, and helpful. Andre Epps was my service advisor. I Dropped my F-150 SVT Raptor off with Kristina Raper, who could not have been more friendly, patient, and helpful. Andre Epps was my service advisor. I have worked with him on several occasions, and he is outstanding--helpful, prompt, courteous, and honest. Highly recommend for routine work/service on your Ford. More

First New Car Purchase I purchased my first new car and Nate Smith was my Sales Representative. He worked with me and listened to what price I needed to get to and it happe I purchased my first new car and Nate Smith was my Sales Representative. He worked with me and listened to what price I needed to get to and it happened. Although a very busy weekend to purchase, the Finance team, especially Vanity Rios, who had to rerun my paperwork the next day was extremely professional and courteous. I would highly recommend the Ted Britt Ford team. More

Ford F150 Great team at Ted Britt Chantilly-Mike Asay was our sales rep and was super: very informative, very helpful and provided options for us based on what Great team at Ted Britt Chantilly-Mike Asay was our sales rep and was super: very informative, very helpful and provided options for us based on what we thought was important. Never pushed too hard and was very easy to work with. Jennifer Wainwright at customer service was outstanding, very efficient, and friendly. She listened carefully and made sure all our needs we're taken care of. Matt Aglin was our very efficient financial advisor and explained everything in great, easy to understand detail. He explained the benefits and costs for every option we had available and never pushed too hard; he just laid out the facts and helped us decide. All together they were a great team that we would highly recommend. More

Outstanding Experience We have been with Ted Britt Ford for fourteen years and would not go to any other dealer. The entire experience was outstanding with such a positive We have been with Ted Britt Ford for fourteen years and would not go to any other dealer. The entire experience was outstanding with such a positive outlook and support throughout the purchase process. We worked with and completely recommend the following people Leonia Durant, Lisa Walker, Matt Aglio, and Mary Burroughs. Leonia listened to our needs and worked with us to offer a vehicle we truly wanted. We bargained hard and believe that we received the best deal possible from Lisa the manager. Mary sold us on the inside and outside protectant since we already know how important this is from our other vehicles purchased at Ted Britt. Matt in finance helped us figure out the service plan options that best fit our needs. We visited other dealers that pale in comparison with Ted Britt Ford Chantilly service and quality. More