
Ted Britt Ford Lincoln
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
F150 purchase The folks worked hard and followed up well to make sure I was happy. The process could have been a tad bit quicker but overall I was impressed with th The folks worked hard and followed up well to make sure I was happy. The process could have been a tad bit quicker but overall I was impressed with the attitude and friendliness More
Excellent Service The Ted Britt family always goes above and beyond every time we are there. We live right next to one of their competitors but choose to drive over 20 The Ted Britt family always goes above and beyond every time we are there. We live right next to one of their competitors but choose to drive over 20 miles for sales and service because they are so great. I would recommend this dealership to anyone interested in a quality vehicle and A+ consistently provided service. I am also bringing some family who live in North Carolina up to look at an Explorer because they've been so good to us. More
Couldn't ask for more!!! I contacted Ted Britt because I had built a car online and I couldn't find anything in my area similar to what I was looking for. Jenny from Internet I contacted Ted Britt because I had built a car online and I couldn't find anything in my area similar to what I was looking for. Jenny from Internet Sales responded to my inquiry about my second choice car. I was willing to look at it and consider it even though it was not my first choice. After speaking to her about my dream car, she informed me that they did indeed have it!! She scheduled me to meet up with Whitney the following weekend and upon arrival my car was sitting at the front door waiting for me. I test drove it, negotiated some numbers with my trade in and within a short time I was sitting in the finance office finalizing my sale with Arturo. I couldn't be any more pleased with the ease of sale as it is my very first time purchasing a vehicle by myself. I was nervous walking in but the staff at Ted Britt made me feel very relaxed and welcomed. After this transaction I have not only converted to a Ford lover, but will now also put Ted Britt at the top of my list for any future vehicle purchases! More
Good experience We looked at trucks one day and decided to think about it for a while. When we came back the truck we were told was going to be held for us was alread We looked at trucks one day and decided to think about it for a while. When we came back the truck we were told was going to be held for us was already sold. I knew that might happen when we decided to think about it. It turned out to be a blessing in disguise. There was a truck in the showroom that I had not even payed attention to before. Turns out I liked it better. 2 1/2 hours later it was parked in my driveway. No issues what so ever. Jennifer Wainwright has been a superstar from start to finish. She helped me "sync" up, figure out all of the gadgets and where to go if I needed help after I left. She has been more than understanding of my schedule trying to get the undercoating applied. She has been a huge help. The experience has been event free and straight forward. Just the way I like it. More
Great Experience Everyone I dealt with was straightforward and knowledgeable. We had visited many dealerships and had been given the run around on numerous occasions, Everyone I dealt with was straightforward and knowledgeable. We had visited many dealerships and had been given the run around on numerous occasions, where the whole process took much longer than was necessary. Henry was easy to work with and gave us straight answers especially when it came to how long things should take. When something went awry and it was taking longer he even bought us lunch! Mary was extremely helpful and fielded all of our questions, even a few we didn't think to ask. Joey took care of our loan very professionally and made the end of our car buying experience as painless as possible. I would definitely recommend the team at Ted Britt in Chantilly to anyone looking for a Ford. More
Great Experience with Ted Britt & Joe Fendrich Joe Fendrich's non-agreesive approach to sales and trustworthy personality made buying a new truck from Ted Britt an easy process. He was very inform Joe Fendrich's non-agreesive approach to sales and trustworthy personality made buying a new truck from Ted Britt an easy process. He was very informative and allowed us as customers to relax and think through our financial options. He presented the facts and let us go home to think about the decision. Joe's attention to customer service and the fact that his management team was very supportive of his sales approach made us feel very comfortable buying from Ted Britt. Most importantly, we have two young boys and Joe not only made my wife and I feel at home, but was also great with our kids! Both of my sons (4 & 7) said they would buy a new car or truck from Joe and actually kept his business card :) Kids have a great sense of honesty and this is just another indicator of Joe's laid back and easy going personality. There is no doubt that if my wife and I or anyone in our family is in the market for a new Ford or Lincoln, we would recommend purchasing from Ted Britt Ford in Chantilly. Sincerely, Vince & Suzanne Allen More
Bought awesome car on my lunch break..w/o buyer's remorse! Leonia Durant showed me a car that was so awesome I had to buy it. She guided me through the process without any sales pressure and made me feel comp Leonia Durant showed me a car that was so awesome I had to buy it. She guided me through the process without any sales pressure and made me feel completely comfortable with the process. Leonia has integrity and completely earned my trust. Mary Burroughs showed my wife all of the accessories that were too many to list. Arturo in finance got me in and out. My wife loves her new ride! I am very happy with my experience at Ted Britt Ford Chantilly! More
Mike Asay Ted Britt Chantilly Our sales rep, Mike, was very helpful in buying our new Ford F-150. He was very knowledgeable and helped us make an informed decision. He was not push Our sales rep, Mike, was very helpful in buying our new Ford F-150. He was very knowledgeable and helped us make an informed decision. He was not pushy and got us a great price. This was our second time buying from Ted Britt in Chantilly and it was just as great and pleasant as the first time. More
No nonsense deals I recently purchased my Used Toyota 4Runner over memorial day weekend, and was more than pleased with Mike Asay at Ted Britt Ford Lincoln in Chantilly I recently purchased my Used Toyota 4Runner over memorial day weekend, and was more than pleased with Mike Asay at Ted Britt Ford Lincoln in Chantilly. Mike provided me with the best deal out of the gates in our negotiation process, even beating USAA auto pricing. More
Excellent Service! Great Price! Nate Smith sold me a 2008, Ford Ranger. I could not be happier! He was efficient, friendly, and helpful. This is my first vehicle, and he made the exp Nate Smith sold me a 2008, Ford Ranger. I could not be happier! He was efficient, friendly, and helpful. This is my first vehicle, and he made the experience wonderful, and dare I say, fun?? I spoke with Jennifer Wainwright briefly, she was very professional and nice. Daniella Vargas dealt with the finances. They were all proficient with time, it took about 2.5 hours total with all the paperwork. I honestly thought it would take a lot longer. I would definitely recommend Ted Britt Ford in Chantilly to anyone who was looking for a car or truck! More