Ted Britt Ford Lincoln

F-150 Bedliner install Very pleased with the service department and customer service in swiftly and professionally handling this installation following the sale. The coordin Very pleased with the service department and customer service in swiftly and professionally handling this installation following the sale. The coordination and teamwork displayed by all involved made the process seamless. This is the 3rd vehicle I've purchased from Ted Britt and I remain a satisfied customer. Special thanks to: Christina Wimbish and Susan Bushey for getting my specific vehicle warranty questions answered; and Jennifer Wainwright and Joey Sivak for their patience/understanding in dealing with my specific customer demands. More

Very Good Dealership I came to Ted Britt Ford Lincoln looking for a used 2009 Lincoln. Every department from the sales team to finance was superb. Very straightforward app I came to Ted Britt Ford Lincoln looking for a used 2009 Lincoln. Every department from the sales team to finance was superb. Very straightforward approach, which I appreciate. I had been to over 6 or 7 dealerships before coming here, and Ted Britt was by far the best experience. They really take care of every detail, even syncing my phone to my new ride before i left. More

Routine Service on 2014 Ford Focus It is very pleasing to have people like Andre on the service team. He is professional, courteous and efficient in taking care of the maintenance of a It is very pleasing to have people like Andre on the service team. He is professional, courteous and efficient in taking care of the maintenance of all my Ford vehicles. I continue to purchase and maintain my vehicles with Ted Britt because of the service and commitment of employees like Andre. Thanks for recently mainat4enacning my son's Focus, I trust the service team in Chantilly and appreciate the customer service consistently offered by Andre. Thank you again! More

1st service for my 1st truck I had an appointment for Andre to service my truck, last Thursday, he was very nice for it being 8 in the morning. It didn't take him long at all to d I had an appointment for Andre to service my truck, last Thursday, he was very nice for it being 8 in the morning. It didn't take him long at all to do a routine service, and while I was waiting, I talked with Nate Smith (who sold me my truck). We looked around, even though he knew I wasn't buying anytime soon. Vicki came and got me when my truck was ready, super sweet lady. All around, great service and great staff!! More

Go see Mike Asay if you are looking to buy a new F150. Bought my first F150 at Ted Britt Ford in Chantilly a week ago. Mike Asay was my salesman. He was very knowledgable about the F150 and I never felt li Bought my first F150 at Ted Britt Ford in Chantilly a week ago. Mike Asay was my salesman. He was very knowledgable about the F150 and I never felt like he was pressuring me...very easy experience. Anwar in financing was also very easy to work with. More

A positive buying experience. The sales team at this dealership was courteous and professional from start to finish. My salesperson, Leonia Durant, was very helpful and knowledgea The sales team at this dealership was courteous and professional from start to finish. My salesperson, Leonia Durant, was very helpful and knowledgeable. Selecting the right vehicle took some time, but she stuck with me and remained patient and positive throughout the process. In the end, I got a great deal on a new Ford Fusion. I would definitely recommend Ms. Durant and this dealership to prospective buyers. More

Great Experience Leonia Durant was excellent in every step of the process! From the time my family and I walked in the door she was friendly, knowledgeable, and commi Leonia Durant was excellent in every step of the process! From the time my family and I walked in the door she was friendly, knowledgeable, and committed to getting us into the vehicle we wanted. This has been the 10th car purchase I have had, and it has been one of the easiest. For this purchase I was eligible for the A-plan pricing and was still given top dollar value on my trade-in. I have found this is not the norm outside of areas that employ a lot of autoworkers... I applaud all involved in my sale for such professionalism! I will definitely be back for my next car buy! DH More

Service Department Rep Vicky Surface-Rytter was extremely helpful when I needed to schedule warranty work before I exceeded the mileage limitation. It was a busy week, but Vicky Surface-Rytter was extremely helpful when I needed to schedule warranty work before I exceeded the mileage limitation. It was a busy week, but she was able to schedule the appointment to suit my needs. More

They all worked hard to get me the best deal I could find Nate worked hard to get the price in line with our company budget for the F250. He gave me a great price for the F150 I bought for myself. Arturo has Nate worked hard to get the price in line with our company budget for the F250. He gave me a great price for the F150 I bought for myself. Arturo has been great at getting all the paperwork moving and getting mt second round of temp tags was a breeze. Lisa was very nice and friendly. I will give them first shot on our future purchases for either my company or myself. More

I was treated like a VIP Outstanding service with an exceptionally knowledgeable staff who go above and beyond in making the car buying experience hassle free. Leonia Durant, Outstanding service with an exceptionally knowledgeable staff who go above and beyond in making the car buying experience hassle free. Leonia Durant, Lisa Walker, Jennifer Wainwright and Arturo Caracas have made this car buying experience the best I've ever had. So much so that Ted Britt is the only dealership I will be dealing with from here on out. They worked till late at night to ensure I was able to take delivery of my new Truck, and never even gave it a second thought. Truly exceptional team that has my business now and in the future. I can't thank you enough. More