
Ted Britt Ford Lincoln
Chantilly, VA
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Andre is Awesome Andre was professional and extremely helpful! He explained everything to me and kept me informed! Thanks Andre - looking forward to coming back next t Andre was professional and extremely helpful! He explained everything to me and kept me informed! Thanks Andre - looking forward to coming back next time! Oh, and I love my F150! More
extremely satisfied!! We purchased our 2014 ford fusion from Ted Britt Ford in Chantilly. Naz went above and beyond to insure we got the price we were looking for. Our cust We purchased our 2014 ford fusion from Ted Britt Ford in Chantilly. Naz went above and beyond to insure we got the price we were looking for. Our customer experience was awesome with Naz and We highly recommend Ted Britt Ford in Chantilly. More
Awesome Yesterday I purchased my second Ford from Ted Britt - 2014 Focus. The sales and finance staff made every effort to furnish the best deal for me. I Yesterday I purchased my second Ford from Ted Britt - 2014 Focus. The sales and finance staff made every effort to furnish the best deal for me. I'm absolutely satisfied with my experience and highly recommend this dealer. Special thanks to Matthew from finance, Dario and Fernando from Sales. P.S. my 2014 Escape and new 2104 Focus are great cars. More
love my fiesta I'm extremely happy with my new Fiesta Titanium. It's my third car from Ted Britt. I would highly recommend them to anyone as well as working with the I'm extremely happy with my new Fiesta Titanium. It's my third car from Ted Britt. I would highly recommend them to anyone as well as working with the salesman Philip Trankovich. You can tell right from the start that he cares about his customers. They have a customer for life. More
Great Experience Jennifer Wainwright in Customer Service is excellent in all aspects of Customer satisfaction and product knowledge . She reviewed all the dealer opi Jennifer Wainwright in Customer Service is excellent in all aspects of Customer satisfaction and product knowledge . She reviewed all the dealer opitions and products available for the life of the new car in extreme detail. It was a pleasure to work with her. More
Cautious I owned a Ford many years ago and had a bad experience, so when I considered buying again I had high hopes but was cautious. My Ford escape and this I owned a Ford many years ago and had a bad experience, so when I considered buying again I had high hopes but was cautious. My Ford escape and this dealership has been amazing and will come back when my other car dies. This dealerships "loaner for life" program keeps me coming back to this dealership for service since I never have to trade hours of leave from work for service. The work is done right once and the people are honest, friendly, and really seem concerned about my experience. I can't give enough praise over my experience over the past 18 months. More
Real Professionals I make the trip from DC to Chantilly for servicing for one reason: Ted Britt Chantilly is the most professional, high-quality, and customer service-or I make the trip from DC to Chantilly for servicing for one reason: Ted Britt Chantilly is the most professional, high-quality, and customer service-oriented dealer and service location I've ever encountered. I know cars in general, and my Fords in particular, very well and am a admittedly "high maintenance" customer. The team at Ted Britt has never failed to meet my exacting expectations and standards in terms of communication, information, and job performance. You could perhaps pay less elsewhere, but certainly will not receive the same levels of professionalism, customer service, and quality work that you will at Ted Britt Ford Lincoln Chantilly. Congratulations to a well run organization! More
Terrific Service, Many Car Choices, Competitive Price I really love Tedd Britt Ford Lincoln in Chantilly. We are very pleased with our new car, a 2013 Pre-Certified Lincoln MKX. After shopping two other I really love Tedd Britt Ford Lincoln in Chantilly. We are very pleased with our new car, a 2013 Pre-Certified Lincoln MKX. After shopping two other area dealerships in one week, I visited Tedd Britt and found they had the best choices for either a 2014, 2015, or a used car with low miles, great warranties, and an excellent price. My husband and I were impressed with the physical attributes of the dealership -- it's clean, modern, and has plenty of comfortable places to relax with a cup of coffee, as buying a new car is exhausting. Tedd Britt's team of people made this a fun experience. For such a busy dealership it really runs like clock work as all the people there work as a team and are very much into the customer, which we appreciated. Our salesman, Randy Swan is a class act and knows his stuff. Connie Caballero is smart woman who helped me learn all the tech stuff in the car, and Arturo Carcas is a finance guru who worked up our loan. Connie also got us a reduced price on an add-on we wanted for maintenance of exterior and interior. No hard sell anywhere, just nice, knowledgeable professionals in each part of the process. Thanks for a terrific experience!!! We also received a followup call from the dealership and a thank you email from Gardner Britt, nice touch. More
Great experience. Mr Stoner was recommended by a friend and I couldn't have been happier with the service he provided. They had an extensive inventory and he explained Mr Stoner was recommended by a friend and I couldn't have been happier with the service he provided. They had an extensive inventory and he explained the options and demonstrated the features of the vehicle during the demo, My entire experience with the dealer was positive and will begin any future purchases with Ted Britt, More
Horrible experience We had a horrible experience today. Sales person made a commitment and David - the sales manager would not acknowledge it. Additionally, David was i We had a horrible experience today. Sales person made a commitment and David - the sales manager would not acknowledge it. Additionally, David was incredibly rude and obnoxious in dealing with us. Entire selling eerie nice here felt like an incredible bait and switch - salesperson gets you to agree to one thing and 2 hours later your are haggling over the deal. More