
Ted Britt Ford Lincoln
Chantilly, VA
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Outstanding The appointent to change the A/C filter ways set up by my salesman Mike Asay. I was met by Dan Akers in the sevice department and went through the ne The appointent to change the A/C filter ways set up by my salesman Mike Asay. I was met by Dan Akers in the sevice department and went through the necessary paper work and took a seat in the lounge. The filter service was completed swiftly and I was on my way. Both Mike and Dan were outstanding in making the service timely. More
Great deal and kind people I could see the passion of the sales person and other related people for expressing their cars. In addition, the explanation for the car was clear. H I could see the passion of the sales person and other related people for expressing their cars. In addition, the explanation for the car was clear. Hopefully such an attitude keeps continued afterwards. More
Very easy, no surprises Everything was straightforward and didn't have any issues. They made the experience easy. I would send other people their way if they wanted a new For Everything was straightforward and didn't have any issues. They made the experience easy. I would send other people their way if they wanted a new Ford. More
Mike Asay was very helpful in locating the Mustang GT convertable I wanted. It ended up being the demo that Mr Britt was driving. We worked out a fair price was very helpful in locating the Mustang GT convertable I wanted. It ended up being the demo that Mr Britt was driving. We worked out a fair price with my trade in. Had the vehicle located and readied for my inspection. We had some issues with the interior of the vehicle which were quickly resolved by Mike. The sevice and finance departments worked well in quickly finishing up the sale and paperwork. Mike Asay an excllent job of satisfing my concerns. More
Great Salesman was very personable and knew the inventory well. Made the experience easier and less stressful. Finance went smoothly and felt well taken c Salesman was very personable and knew the inventory well. Made the experience easier and less stressful. Finance went smoothly and felt well taken care of. More
Purchasing a new vehicle at Ted Britt Ford, Chantilly, VA The purchasing experience was made quite pleasant because of the professionalism, friendliness and attentiveness of the personnel I dealt with. They The purchasing experience was made quite pleasant because of the professionalism, friendliness and attentiveness of the personnel I dealt with. They were helpful and informative. More
Patient Sales Staff Good Car Good Prices Christian Omari and Ryan Franks did a great job helping me find my Ford Escape. They were very patient with me throughout the entire process. David Bl Christian Omari and Ryan Franks did a great job helping me find my Ford Escape. They were very patient with me throughout the entire process. David Black was very accomadating and hands on and Matt A made the financing and sale go very smoothly. More
Looking for a quote, still no luck I contacted this dealership through the internet 5 days ago in an attempt to get an online quote to minimize my time spent at the dealership. Still n I contacted this dealership through the internet 5 days ago in an attempt to get an online quote to minimize my time spent at the dealership. Still no quote. I have traded emails with one of their sales agents throughout the week which resulted in one excuse after another. I have never worked so hard to spend $$$ at a dealership. Very disappointing and frustrating. More
Great. Leonia from sales and Matt from financing were both wonderful to work with. Both very straight forward and helpful when I had questions about the pro Leonia from sales and Matt from financing were both wonderful to work with. Both very straight forward and helpful when I had questions about the process and the entire orginazation has been great following up with me on my experience and answering questions that have come up along the way. More
Feels Rich!! No question if someone I knew wanted Lincoln/Ford I would send them to Mike A. He was not a typical sales person. Very real personality and genuine. I No question if someone I knew wanted Lincoln/Ford I would send them to Mike A. He was not a typical sales person. Very real personality and genuine. I called the dealer in advance to see a car and he serviced me right away. Within the 15 minutes it took me to get there he had brought the car from another lot, dusted it off, and had it ready for show. There was no questioning...I knew what I was looking for and he was there to fulfill it. The rest of the experience was breezy. The best part is each time I've had to visit the dealership its like a warm welcome back. Everyone I worked with always makes it a point to greet me and Mike A. takes care of me 100%. I am so glad I got him as my sales rep. Thanks Mike...I am loving my MKX!!!! More