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Ted Britt Ford Lincoln

Chantilly, VA

3.5
1,073 Reviews

4175 Auto Park Cir

Chantilly, VA

20151

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Showing 1,073 reviews

November 26, 2012

Mr. Carr is an excellent salesperson,he worked so hard for us to get us approved and get the car we want,very patient,very knowledgeable and very kind,treated us very good.We are very grateful and thanx More

by maria nipas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Great to hear!!! Our customers are very important to us. Thank you for your business and Happy Driving!

November 02, 2012

Chris was a very good salesman. He helped my girlfriend into her dream car, explained the features, and was very knowledgeable about the vehicle. He was extremely helpful during the entire process and even More

by datalore2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Thx so much! Chris is great! We are very happy that we could help you and your girlfriend find the right car. Thank you for your review and your business!

November 01, 2012

Had some issues after the sale, but Mr. Dario Beltran handled our case pretty darn well. We're deducting one star just for some minor awkwardness though, i.e, we were supposed to discuss our case with th More

by ifinet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Joey
Nov 20, 2012 -

Ted Britt Ford Lincoln responded

Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership.

September 21, 2012

I bought my '13 Explorer and had a great experience! Brian Africano was my sales consultant. He was very knowledgable and I shopped in a no-pressure environment. I did a lot of research and I am very ha More

by Jane3589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Africano
August 20, 2012

Brian cares more for his customers than he does about making money. Great dealership and the best, down to earth, friendly salesman around! At least 6 of my friends have already purchased vehicles from More

by janedoe11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Affricano
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Thank you so much for taking the time to refer your friends to us! You're the BEST!

August 16, 2012

I'm a first time car buyer and Ryan Carr was able to help me out greatly. I knew the basics of what I wanted and he was able to lay out the different choices. I tried out several cars and spend a good amount More

by tuxedo2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Thank you so much for taking the time to write a review for us! We are thrilled that you are happy with your new Focus! Please let us know if there is anything we can do for you in the future!

August 13, 2012

I bought my new 1999 Ford Escort from Ted Britt and when time came to get my 2007 Mustang they unfortunately did not have the model I wanted, so I went to another dealer in the area. Since that time, I rece More

by Mustangmary11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Green Team Lead (dont know service guys names)
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Thx Mary! We would love to take a look at your Mustang and talk about a trade-in. We have the best pricing out there right now. Stop in and let's see what we can do for you. Hope to see you soon!

August 05, 2012

Friendly and patient with me as I did some extensive car shopping. No hard sells - just the info I wanted and always the chance to drive a car. Even let me take one home over night. Once I'd decided on t More

by JBDuke89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

We are so happy that you are happy with your Fusion Hybrid! You and our customers are very important to us and we love to get feedback about how we are doing...Thanks for taking the time to send us a review.

August 04, 2012

Absolutely fabulous! I'm a senior military officer and my girlfriend is a retired international business executive. We both found Ted Britt Ford dealership in Chantilly, VA and it's staff to be simply outsta More

by jdwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Wimbish
Dec 12, 2012 -

Ted Britt Ford Lincoln responded

Thank you so much for taking the time to let us know about your experience! Ryan is fantastic, you are right! Please let us know if there is anything else we can do for you!

July 30, 2012

This was one of the best experience I have ever had at any American Car Dealership. All the employees were great and were more than willing to help unlike the other Dealerships. The Sales person Mr. Bel More

by surya sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrico Belloli and Lisa Walker
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