Ted Britt Ford Lincoln

I had a good experience and Mike Asay was very helpful to our needs. He did not push us into a sale and let us take the car home to make sure this was the vehicle we wanted to purchase. This was the main s our needs. He did not push us into a sale and let us take the car home to make sure this was the vehicle we wanted to purchase. This was the main selling point. To be able to drive the car for more than 10 minutes was the deal sealer. My wife had some concerns after signing the final paperwork with the finance section and Dario Beltran observed this and came immediately up to her and asked if there was anything he could do. Once again a selling point for the Ted Britt staff. I have all my service for all my vehicles done at the Chantilly site, even my 1968 GT 500 gets service there. I have bought many vehicles over the years at Tedd Britt and have been pleased with all the sales staff I have dealt with. More

Mike worked hard to understand my requirements and then made sure he found the type of vehicle I was looking for. Mike took the time to answer all of my questions no matter how trivial some of them were. made sure he found the type of vehicle I was looking for. Mike took the time to answer all of my questions no matter how trivial some of them were. Once I purchased the vehicle he has contacted me several times to ensure the vehicle was meeting my expectations. You can tell Mike takes pride in doing a job well done, as he is extremely professional at all times. More

Mike Asay was very helpful and made the entire process an enjoyable one. Very easy for me to recommend your dealership and Mike Asay to anyone. enjoyable one. Very easy for me to recommend your dealership and Mike Asay to anyone. More

I had a great buying experience at Ted Britt Ford! I had a great buying experience at Ted Britt Ford! Everybody on staff from finance to sales were welcoming, honest, and helpful. I worked with D I had a great buying experience at Ted Britt Ford! Everybody on staff from finance to sales were welcoming, honest, and helpful. I worked with Dave Hagan, a sales consultant at Ted Britt in Chantilly, who was very respectful and made the experience very comfortable. As a first time car buyer, I was very impressed with the way Dave worked with my budget as he was up-front with all of the vehicles' features and pricing. He put very little pressure on my decision making and was extremely accommodating in every aspect of the word. Very personable and customer centric as well! More

The Dealership: I traveled all the way from Baltimore to work with this Ford dealer because of the excellent service (Mr. Keith Williams) and the largest selection of vehicles of greatest interest to me. work with this Ford dealer because of the excellent service (Mr. Keith Williams) and the largest selection of vehicles of greatest interest to me. Customer Service: I walked into this dealership without an appointment and with an idea of what I wanted. Keith welcomed me upon my arrival and took the time to methodically tell me all I wanted to know and more. He quickly earned my trust and respect. His personable, and professional demeanor and extensive knowledge about my vehicle and others was second to none! Managers: The price negotiators/decision makers were professional, respectful and willing to make a fair deal for both me and them. I can respect that. When it came time to make a decision I was faced with the final negotiated amount or an option, at their suggestion, to look at another similar vehicle within my desired "as low as possible" price point. They were willing to work with me either way and that is invaluable! At the end of the day, the deal was so great I went with the negotiated price. Financing: They found a lower percentage rate better than USAA! Ya can't beat that. Unbelievable!! Greatly recommend this dealer and strongly recommend Keith for your car purchasing needs. More

We had two experiences with this dealership - the first was about a month before we purchased our 2013 Edge, when we were test driving various SUVs in this vehicle class. The sales staff that night were v was about a month before we purchased our 2013 Edge, when we were test driving various SUVs in this vehicle class. The sales staff that night were very friendly and did not pressure us into making a purchase. We took a few out for a spin, and sat on the idea of buying a Ford for a few weeks while we did some budgeting and vehicle comparisons online. Our Second experience was yesterday, when we bought our Edge from Herman Pareja. What an awesome experience. I've purchased two new Acuras and a used Honda, and have to say that this shopping experience was the most STRESS FREE, ENJOYABLE experience BY FAR. Herman was delightful to work with, and was very responsive when the first vehicle we offered was slightly scratched to source another vehicle with identical options on the Fairfax lot. It helped that we had a good sense for what we were willing to pay for the vehicle, and without hesitation Ted Britt price matched even though the vehicle had one more option than what we were interested in. Following our experience with Herman, the two ladies we worked with on financing and Sync service were knowledgable, friendly, and responsive. Financing was a breeze, and our financing expert worked with us to model six or so scenarios based on our downpayment. Again, I think what helped this deal was my wife and I having done our homework prior to entering the dealership so we knew 1.) what to pay 2.) what our downpayment was 3.) what vehicle and option packages we wanted 4.) what other dealers were offering for the vehicle. Quite frankly, if cars weren't so expensive I'd go there again next month just to work with Herman Pareja and the team. We had fun talking cars, test driving, and working the deal. While I originally didn't go to make friends with sales people, the next time we're in the market for a Ford or our friends are in the market for a Ford, Herman Pareja will be our guy. It's a pleasure to work with experienced, confident, no-nonsense sales people who earn business by being genuine; upfront; and pleasant. More

Fast, courteos. Keth Williams was great. I arrived at 1 and was out of there by 4. Everyone was very helpful and eager to make me happy with the deal. I thought my deal was fair and will return in the fu and was out of there by 4. Everyone was very helpful and eager to make me happy with the deal. I thought my deal was fair and will return in the future. More

Wow what a great experience we had last night. We were in the market for a new Fusion and were previously dealing with Sheehy in Warrenton which to put it bluntly, wasnt too great. After a deal falling t in the market for a new Fusion and were previously dealing with Sheehy in Warrenton which to put it bluntly, wasnt too great. After a deal falling through with sheehy and making us quite aggravated we decided to give Ted Britt a call up. We first got "Igor" who was very knowledgeable about the car and pleasant to deal with. They only had one Titanium on the lot but it was out of our price range so we passed. The next day I received a call from Josh Estrada (also very pleasant to deal with) asking us what we can do to get us in that car that was on the lot, I said what our payments needed to be and he said he would get back to us. He called me about 45 minutes later to say he could get us in that car for our price range. We came back to the dealership and we were then assigned David Black who was extremely polite, friendly, and knowledgeable about the car. Christine in finance was pleasant to deal with and so was christina in customer service. Ted Britt was also able to get us a better rate than sheehy. Both David Christina were a great help in showing us the features on the car, and I will definitely buy from ted britt in the future. More

I recently purchased a 2006 Ford Escape Hybrid from Koons Ford. I have had the truck for two months and the brakes started squeaking. I went to the Ted Britt ford because it is right down the street from my Ford. I have had the truck for two months and the brakes started squeaking. I went to the Ted Britt ford because it is right down the street from my house. I was helped by Susan Bushey she was very nice and polite even though I was a half an hour late for my appointment. She looked up my account and advised me that it would be a half hour and directed me to the lounge. The show room was very nice and I talked with one of the salesman he was very nice not push at all. I felt very comfortable at this dealership about 45 minutes later which was fine somethings take a little longer then expected. Susan brought out the mechanic that was working on my truck he was very professional and explain the braking system to me and that they had checked everything, gone for a test drive and had not found anything wrong but also explained that sometimes dirt and dust can get in between the brake pads, which was a great relief to me especially around Christmas. My overall experience was great everyone was very helpful, curtious,and professional. I will be going back to Ted Britt ford with my business in the future and I will definitely recommend them to friends and family. More

Took us 2 months to get our registration. Emails went unanswered for days, phone calls returned, and I was transfered to many voicemails and busy signals when trying to get a hold of a person to talk to. unanswered for days, phone calls returned, and I was transfered to many voicemails and busy signals when trying to get a hold of a person to talk to. We will NOT return. More