
Team Toyota of Princeton
Lawrenceville, NJ
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Excellent experience purchasing a pre-owned vehicle Ira Cohen made a real effort to understand our needs and preferences. He worked with us in person, and then by phone, going out of his way to ensure Ira Cohen made a real effort to understand our needs and preferences. He worked with us in person, and then by phone, going out of his way to ensure we were satisfied with every aspect of our experience. We were pleased with the preparation of the vehicle, as well as the final transaction process, which was surprisingly efficient. We highly recommend this dealership, but especially Ira Cohen. His sincere professionalism was refreshing. More
Service: recall headlights I had to call twice to get someone to respond. At the dealership--efficient and friendly service; comfortable waiting area (TV too loud though); Co I had to call twice to get someone to respond. At the dealership--efficient and friendly service; comfortable waiting area (TV too loud though); Coffee a nice touch. Requiring twenty five words here might dissuade people from writing. More
Feedback on recent 5,000 mile service Shelby Brownback was very helpful and courteous during my recent 5,000 mile service on my Toyota RAV 4 vehicle. She offered to make my next 5,000 app Shelby Brownback was very helpful and courteous during my recent 5,000 mile service on my Toyota RAV 4 vehicle. She offered to make my next 5,000 appointment. More
Excellent Staff, Exceptional Service My car buying experience was great. The sales person knew exactly what I was looking for, and he gave full attention to my car buying process. Th My car buying experience was great. The sales person knew exactly what I was looking for, and he gave full attention to my car buying process. This was my second time purchasing a Toyota Camry within a year from this dealership. More
Straightforward & Efficient This is the 5th Toyota Sequoia I've purchased over the past 15 or so years. I would say that Rob Moran, the sales manager and my point of contact at t This is the 5th Toyota Sequoia I've purchased over the past 15 or so years. I would say that Rob Moran, the sales manager and my point of contact at the dealership, was just a great guy to work with. He negotiated with me directly and in a very straightforward manner. We agreed to everything over the phone and when I arrived at the dealership to finalize the contract it was exactly as anticipated. There was no pressure to buy extras or bait and switch. This was also true of the finance team at the dealership who handled the paperwork, Overall a pleasant experience and well worth the drive from New York City. More
very good service was at the dealer to get a refund and that was handled very fast, since I was there I went to the service department to ask about a recall notice the was at the dealer to get a refund and that was handled very fast, since I was there I went to the service department to ask about a recall notice the girl Shannon was very nice and had the recalls done with no appointment. More
20,000 mile maintenance We have been dealing with Princeton Toyota Service Department for 10 plus years and have always had a great experience! We purchased our most recent We have been dealing with Princeton Toyota Service Department for 10 plus years and have always had a great experience! We purchased our most recent vehicle at another dealership and had the service transferred because of Mike Elliot. Mike is wonderful to work with....He makes everything hassle free from scheduling the appointment to making sure that the work is done in a timely manner. More
Excellent service I’m always treated with the best possible resolution and service is provided in a timely manner . The service manager Brian and the service rep mike E I’m always treated with the best possible resolution and service is provided in a timely manner . The service manager Brian and the service rep mike Elliot are a pleasure to deal with . More
Great Service I love bringing my car here for servicing. They are super efficient and very nice. I appreciate the valet service at drop off with the covered awning. I love bringing my car here for servicing. They are super efficient and very nice. I appreciate the valet service at drop off with the covered awning. The customer waiting area is very comfortable. More
Good, quick, easy I had to fly and drive back across the country to get the car, it was what I expected for the cost, year, and mileage, it was great. I love Toyotas. I had to fly and drive back across the country to get the car, it was what I expected for the cost, year, and mileage, it was great. I love Toyotas. I am very happy with my purchase. More