Team Toyota of Princeton
Lawrenceville, NJ
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So, let's begin!What can I say — I rarely leave reviews So, let's begin! What can I say — I rarely leave reviews (unless, of course, they are not negative). That is, for me to leave a positive review, I So, let's begin! What can I say — I rarely leave reviews (unless, of course, they are not negative). That is, for me to leave a positive review, I should really be impressed by what is happening. Even though the process of buying a new car is always quite exciting, in recent years it has been the norm for me, and buying a car is no different from buying a TV. But there is one caveat. This nuance is called — the attitude towards the buyer. I live in Brooklyn and the dealers here treat you like you're not human at all. So, for example, I wrote to 2-3 dealers and no one (!) even answered me. Apparently, they didn't need new customers or new sales. In addition, I was warned that buying a car in Brooklyn is not good (as well as servicing it). In this connection, I started looking for a dealer outside Brooklyn, in the state closest to us — New Jersey. I corresponded with 3 or 4 dealers, but only one dealer really liked me, and this dealer is called Team Toyota of Princeton. I worked with Roger Jespersen and I can tell you that I have never met such a kind, attentive, and responsive person before. Roger patiently answered all my questions, and there were many of them because we are in the country recently. He also helped to correctly approach applying for a loan and suggested how to do everything correctly. Upon arrival in the city, my wife and I were no less surprised — Roger arrived and met us at the station, this is what I call real respect for the client. Arriving at the dealership, we were offered cool water and, in general, the entire registration procedure took no more than 30 minutes, after which we left home in a new car. I want to express my deep gratitude to Roger for his ability to subtly feel the client and his needs and for the utmost care and correctness to the interests of the client. Without a doubt, if our next car is Toyota, then we will come for it only to Roger. Thank you! More
Stellar service and follow throughby Rob Moran.Kudos to Stellar service and follow through by Rob Moran. Kudos to Alisha Regan for her attention to detail until I drove away in my new 2021 RAV4. Stellar service and follow through by Rob Moran. Kudos to Alisha Regan for her attention to detail until I drove away in my new 2021 RAV4. More
Jamir was excellent to work with. Helped me find the exact vehicle i wanted even in today’s insane car purchasing climate. I have been going to Team Toyota for years. Their service department is one exact vehicle i wanted even in today’s insane car purchasing climate. I have been going to Team Toyota for years. Their service department is one of the best I have ever dealt with. More
She's so good at what she does...😙😚Thanks so much She's so good at what she does...😙😚 Thanks so much Alisha.....and yes you deserve more than 5 star🤩🤩🤩🤩🤩🤩🤩 Your customer service is really g She's so good at what she does...😙😚 Thanks so much Alisha.....and yes you deserve more than 5 star🤩🤩🤩🤩🤩🤩🤩 Your customer service is really great... More
What can I say... Found the Tacoma I was looking for online Wednesday July 28th, called Team Toyota Thursday July 29th for availability. Roger picked up, said truck was still in stock, and sure, stop on online Wednesday July 28th, called Team Toyota Thursday July 29th for availability. Roger picked up, said truck was still in stock, and sure, stop on by for a look. Got there a little early, sure enough, Roger was out getting the Tacoma ready for a showing and test ride. Roger was very knowledgeable about the features and answered any and all questions I might of had. Then the tornado warnings started sounding! The process went forward and finished up the purchase with Howard in finance. Explained all my options that I had with no pressure (Did purchase the 7/75000 extended warranty). Picked up my new Tacoma Friday afternoon. I highly recommend Roger, Howard and Team Toyota More
I didn't expect that I have a new car and traded in my old car so fast. I felt trusted during the whole process and definitely will give a high score. old car so fast. I felt trusted during the whole process and definitely will give a high score. More
Matt Morante made our Toyota buying experience simple and comfortable. I highly recommend all my friends and family to see him for their next vehicle needs. comfortable. I highly recommend all my friends and family to see him for their next vehicle needs. More
was very friendly and cordial , was up front about all details. very professional, yet very personable. would go to him again to purchase a Toyota. details. very professional, yet very personable. would go to him again to purchase a Toyota. More
Awesome Fast and knowledgeable Roger was great and highly recommended. Every question was answered and the price out the door was exactly what we wanted. recommended. Every question was answered and the price out the door was exactly what we wanted. More