
Team Toyota of Princeton
Lawrenceville, NJ
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service They figured out what was wrong, which turned out to something quite different from it seemed to be, and also less serious, and fixed it for what seem They figured out what was wrong, which turned out to something quite different from it seemed to be, and also less serious, and fixed it for what seemed to me a fair price. More
Quick and courteous They were a pleasure to deal with. I've bought 2 vehicles there and get all of my service done at Team, I doubt I'll ever look elsewhere. They were a pleasure to deal with. I've bought 2 vehicles there and get all of my service done at Team, I doubt I'll ever look elsewhere. More
caring and friendly place The staff at Toyota of Princeton does a great job of getting you in and out in a timely manner. they make you feel like what you think matters. The staff at Toyota of Princeton does a great job of getting you in and out in a timely manner. they make you feel like what you think matters. More
Service great From making the appointment, the reminders, the staff and servicing the car, I’m satisfied. Any questions I have, Toyota has been able to help. Thank From making the appointment, the reminders, the staff and servicing the car, I’m satisfied. Any questions I have, Toyota has been able to help. Thank you to all the staff. Happy New Year More
Overall nice purchase experience! Staff were very prompt in appointments, test drive and sales process. we did our homework on pricing and options and Eric Anselmo helped us find the r Staff were very prompt in appointments, test drive and sales process. we did our homework on pricing and options and Eric Anselmo helped us find the right RAV4 and comparison of lease and finance options. Purchase contract and financing was smooth. Product delivery was quick due to late hours, but offered a follow-up session. Overall experience has been very good! More
I keep coming back because I can trust my car to be reliable. Service is prompt, advisors are friendly and informative, techs are professional. It's not cheap, but it because I can trust my car to be reliable. Service is prompt, advisors are friendly and informative, techs are professional. It's not cheap, but it is WORTH IT. More
Collision center Great staff. Wonderful timely service. Staff was friendly, informative and knowledgeable. Neil kept me abreast of the progress of my repair. I recomm Great staff. Wonderful timely service. Staff was friendly, informative and knowledgeable. Neil kept me abreast of the progress of my repair. I recommended the collision center to my insurance company. More
Don’t do business there A $ 39.99 oil change turned into a $741.00 oil change!! Surprised? Don’t because it does happen quiet often at team Toyota of Princeton according to f A $ 39.99 oil change turned into a $741.00 oil change!! Surprised? Don’t because it does happen quiet often at team Toyota of Princeton according to friends and co-workers , Yes that is exactly what Team Toyota of Princeton did to my Toyota, it all started when I took my Toyota to them for a simple oil change, after waiting over two hours they called me and told that they stripped the oil plug while taking it out, and they asked me to pay them over $650.00 to replace the damaged oil pan which they damaged and blamed me for tightening the oil plug (funny since they are the one who changed oil last), when I refused to pay them any extra money and insisted they to fix my car and correct their mistake, that is when they started shouting at me (even used the F word at one point in the service lobby), 3 days later the Service manager called me yelling why I posted my review on social media, this service director / manager was yelling at me over the phone, did not let me even talk and then hung up on me when I asked him to calm down, I managed to tell him my car is leaking oil because you damaged my oil pan, he was not interested in hearing that, this dealer don’t care about customer satisfaction, actually they did not care about me sending them emails right away about what happened, I had to take my car to another Toyota dealer where they confirmed what Team Toyota did and how they screwed up my car and wrote it all up on the invoice. They want me to come into their dealership and talk about it, they know exactly what they need to do, I would not take a $ 50.00 store credit for a $ 741.00 damage they did, I wouldn’t service my car there nor would I do any business with them based on all negative reviews on other internet websites and what happened to me personally. More
Renewed leased vehicle Rob Moran is great to work with! We were in and left with new leased RAV4 in a relatively short time. We have dealt with Rob for over 10 years and are Rob Moran is great to work with! We were in and left with new leased RAV4 in a relatively short time. We have dealt with Rob for over 10 years and are always pleased with his service. More
Great service. Staffed by true professionals. I highly recommend Team Toyota for any of your vehicle need. I was there as a result of a accident and the service and quality of work is exceptional. I highly recommend Team Toyota for any of your vehicle need. I was there as a result of a accident and the service and quality of work is exceptional. HIGHLY RECCOMMENDED. More