
Team Toyota of Princeton
Lawrenceville, NJ
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Servicing Experience The overall experience was really good starting from checking in my vehicle with service adviser to its completion. The vehicle driving experience cle The overall experience was really good starting from checking in my vehicle with service adviser to its completion. The vehicle driving experience clearly showed its serviced the way it is to be.. More
Top-notch dealer service and excellent communication. Following an icy-road-related fender bender, we had to bring in my daughter's 2004 RAV4 for some repairs to the front end. Team Toyota's service depar Following an icy-road-related fender bender, we had to bring in my daughter's 2004 RAV4 for some repairs to the front end. Team Toyota's service department once again proved to be exceptional on all counts, and I recommend them highly and without reservation. More
Transmission in Toyota 4Runner we bought failed in a week We bought a used Toyota 4Runner with about 130,000 miles on it from Team Toyota of Princeton. The car was sold as is, but we were told that service te We bought a used Toyota 4Runner with about 130,000 miles on it from Team Toyota of Princeton. The car was sold as is, but we were told that service team had done a throrough inspection of the vehicle. A week later we were driving the car to Colorado when the transmission began to fail in Columbus, OH. The throrough inspection done by Team Toyota did not include checking the transmission fluid. The AAMCO service people where had the car towed told us there was hardly any fluid in the transmission. Fortunately, the transmission was not permanently damaged. At first, the used car manager at Team Toyota indicated that the dealership might be able to cover some of the $500 we had to pay for the transmission work on our week old car. After weeks of following up the manager, he told us that the car was sold as is, so tough luck. I don't plan to buy anything else at this dealership. More
Ahmed was great! He managed to persuade us to buy a car:) 1) we used to own Toyota Camry and generally have been pleased with the service 2) the sale person, Ahmed, was extremely kind, friendly, attentive an 1) we used to own Toyota Camry and generally have been pleased with the service 2) the sale person, Ahmed, was extremely kind, friendly, attentive and giving. 3) overall service was focused on the consumer's needs. More
Flat Tire The service tech found the problem quickly. I needed a new tire. He found a good quality replacement and had the work done in about an hour. The service tech found the problem quickly. I needed a new tire. He found a good quality replacement and had the work done in about an hour. More
Service Maintenance Appointments Everyone is friendly, competent and professional through all steps of the process. Thank you!!! It’s good to have a pleasant experience when dealing w Everyone is friendly, competent and professional through all steps of the process. Thank you!!! It’s good to have a pleasant experience when dealing with “car stuff”. More
Excellent service Andrew was very polite when he checked me in and explained in detail my invoice when service was completed. The wait time for service was also less th Andrew was very polite when he checked me in and explained in detail my invoice when service was completed. The wait time for service was also less than expected. More
Above and beyond From the moment we walked in and the girl at the desk could hear my impatient child, she took us right away and made sure the tv was on in the kids ro From the moment we walked in and the girl at the desk could hear my impatient child, she took us right away and made sure the tv was on in the kids room. They took care of my issue on top of my service and had us out pretty quick. Then on my way out I asked the valet if he could help me put my cover on my license plate, he stopped what he was doing and him and a mechanic got it all taken care of for me, with nothing but a smile on their faces More
Friendly Service I came in for a 45,000 mile checkup and wiper blades. The Service Advisor, Austin showed me that my brake pads were worn down in the front and recomm I came in for a 45,000 mile checkup and wiper blades. The Service Advisor, Austin showed me that my brake pads were worn down in the front and recommended that I get them replaced. The service was quick, friendly and courteous. More
Tire replacement on the front driver's side & check rim Excellent and very efficient service with great feedback! Melisa Hildago was very helpful in answering my questions and explaining the charges on my s Excellent and very efficient service with great feedback! Melisa Hildago was very helpful in answering my questions and explaining the charges on my service bill More