Team Toyota of Princeton

Called and made an appointment to do a check of a used Toyota I am purchasing. Person over the phone was great and set an appointment for a 3rd party inspection prior to purchase. Quoted me a price of 159 Toyota I am purchasing. Person over the phone was great and set an appointment for a 3rd party inspection prior to purchase. Quoted me a price of 159.99 and told me it included doing a once over and checking all the batteries including the battery pack. Seller wasn't sure if they could make it so I had to cancel the appointment. Seller freed up and called the dealer and they told her to stop in anytime before 6 and they could do it. We both met at the service center and I told the service writer why and what I wanted. he was very confused and said they only do multipoint but it included the batteries. I told him I wanted to do a 3rd party inspection and code even give him my original confirmation code, he was confused and said they don’t do that. Asked who I talked to and you can look it up with the confirmation code. I got passed off to another writer and he scheduled the multipoint even though I told him the same thing as the original writer. I was very clear about why and what I wanted tested. After an hour he came back with results of the multipoint. I asked how the battery pack tested and he said that's not included. In order to do that it would be another 80 dollars. I was not pleased they didn't listen to what I originally told them I was trying to accomplish. But I was stuck and they knew it. So I agreed to pay the additional 80 for the battery test. I felt like either they didn't listen to me when I told them both what I wanted originally or were just looking to pad their January numbers and banged me for an extra service. Sad because this is the closest dealer and I would have been using them for future work, very short sighted. Another note of caution. They seem to charge a diagnostic fee for everything, even to open a trunk hatch to see if its working properly. Buyer beware of this place. More

Muy Excelente servició y muchas gracias por la ayuda siempre que uno lo necesita gracias. siempre que uno lo necesita gracias. More

Excellent car buying experience with Brad Schick. It's a tough market out there with not enough cars to sell, and Brad watched out for us every step of the way until we found our new Sienna. Thanks s It's a tough market out there with not enough cars to sell, and Brad watched out for us every step of the way until we found our new Sienna. Thanks so much! Also $0 markup over MSRP. Great sales ethic! More

Substandard Toyota dealership. I had a good experience when purchasing my car from them, but that changed when I brought my vehicle for the 10K maintenance. Absolutely uncaring, I had a good experience when purchasing my car from them, but that changed when I brought my vehicle for the 10K maintenance. Absolutely uncaring, zero communication, did not perform maintenance as listed on the service report. More

Rob Moran is the best salesman, outstanding, efficient and professional! I highly recommend this dealer and Rob! and professional! I highly recommend this dealer and Rob! More

Best car buying e experience I have had. Rob was a terrific salesman…. Knowledgeable, patient, efficient and easy to work with. The entire process from in the door to new car 2-2 1/2 hours. No press terrific salesman…. Knowledgeable, patient, efficient and easy to work with. The entire process from in the door to new car 2-2 1/2 hours. No pressure and a full tank of gas! More

I am grateful to Aaron and Team Toyota of Princeton for their help finding me a great car during a time of shortage. They are professional and easy to work with. I highly recommend Team Toyota of Princet their help finding me a great car during a time of shortage. They are professional and easy to work with. I highly recommend Team Toyota of Princeton! More

I had a great experience at Team Toyota. My used care Sales Professional Hector was super friendly and extremely helpful! I appreciated that he was not pushy and he was very patient throughout my purchas Sales Professional Hector was super friendly and extremely helpful! I appreciated that he was not pushy and he was very patient throughout my purchasing process! More

The sales person and finance officer were both friendly and knowledgeable. I would definitely return and knowledgeable. I would definitely return More