Team Toyota of Princeton

My Toyota buying experience was excellent from the minute I walked into this dealership. I was greeted immediately by Leon Vasker (sales consultant), who actually spent time listening to all of my wants and I walked into this dealership. I was greeted immediately by Leon Vasker (sales consultant), who actually spent time listening to all of my wants and needs regarding my new Toyota. I found and purchased my first Toyota within few hours. Everyone I came in contact with that evening from the Sales Consultant and Finance Manger were extremely professional and took the time to listen to my wants and needs. I felt no pressure or intimidation from anyone. I actually felt as if I had met these people before. My delivery the next day went very smoothly and all of the equipment in my new Rav4 was demonstrated with much knowledge about the car that was sold to me. My entire buying experience at Lawrence Toyota-Scion was a pleasure and I would highly recommend this dealership to everyone who is interested in purchasing a Toyota!!!! More

I have purchased 8 Toyota's over the past 17 years. I have always had my cars serviced at Lawrence Toyota. My husband was a salesman at Lawrence Toyota until his untimely death in 2007. I have paid p have always had my cars serviced at Lawrence Toyota. My husband was a salesman at Lawrence Toyota until his untimely death in 2007. I have paid plenty of money for service on my cars. Since the death of my husband I experienced a period of financial hardship which resulted in three return checks to Toyota for service on my 2006 Rava 4 which has numerous problems and constantly runs out of oil. In each case I was called by Neil Farrell regarding my overdraft and I immediately went into the dealership and paid the check in cash as well as any fees incurred. On 3/17/11 I called Toyota to inquire about an oil change before taking a trip out of town and I was told that I could wait until because of the miles on my last oil change. While on my trip it was discovered that once again I was completely out of oil and I had to purchase two quarts. When I spoke to Neil he told me to bring the car in for an oil change and Toyota would take care of it. I did bring in the car and it was determined that I needed a lot more work done including a new battery (however I just purchased a new battery in May,2011). I dropped off my car on 3/31/11 for this additional service and I received a call from Neil about 4:30 p.m. informing me that my car was ready. I arrived at the service department and wrote a check for my car in the amount of $454.80. When I handed my check to the cashier she very rudely announced that 'they could not take my check'. I asked this applied to everyone and she replied "no, just yours". I am extremely upset, I have paid thousands of dollars to Lawrence Toyota over the years, I do not owe Lawrence Toyota any money and at the very least Lawrence Toyota should have notified me in advance that they would no longer except my personal checks. I have never been treated so unprofessional as to have a rude cashier announce to everyone in line to a 17 year plus customer cannot paid by check. I suppose I am the first customer to have an overdraft and there is not a procedures in place to address these issue. Therefore I have no choice but to rate this dealership at the bottom for professionalism. I spoke with numerous people regarding the device on this car and no one said that my checks were not acceptable. When I complained to Jack Donaldson the Manager, he mumbled a weak apology. I left the dealership and I was still experiencing trouble with my car idling. When I call Jack I was told by Tim to come back, I did come back and I was told by Doug to give the computer a night to reset and call tomorrow. I returned home and tried to take the key out and the key broke. I called Lawrence Toyota agin at 7:30 p.m. and I was told to come in tomorrow because they were closing at 8:00. However according to my recent receipt parts and service hours are Mon-Fri 7:30-9:00 p.m. Quality of work and Customer Service rated (1). More

Bought a 2011 Prius 2 around market avg price. Bought a 2011 Prius 2 around market avg price. Although I got a lower quote from another dealer, it was easier to work with Mitch. After requestin Bought a 2011 Prius 2 around market avg price. Although I got a lower quote from another dealer, it was easier to work with Mitch. After requesting for an online quote, he called me immediately and gave me a decent price. Other dealers came back a day late and made me jump through hoops to get a quote. Then, they didn't answer my follow up calls. Mitch always answered his own phone. -kh More

I just bought a new Toyota Corolla and I absolutely love it. The service at Lawrence Toyota was above and beyond. The staff is very friendly and makes you feel right at home. They were thorough while going it. The service at Lawrence Toyota was above and beyond. The staff is very friendly and makes you feel right at home. They were thorough while going over paper work and the car features. I have no qualms about sending my friends and family their way in the future as I am confident they will be taken care of, and go home as happy as I am in their new Toyota. I highly recommend their services if you are shopping around for a new car, you will not be disappointed. More

We worked thru the internet sales for the first time. It was a great experience. We could do a reasonable amount of research prior to actually contacting the dealership. Once we did contact the dealership was a great experience. We could do a reasonable amount of research prior to actually contacting the dealership. Once we did contact the dealership, we were connecedt with Leo Morales who was simply one of the nicest and easy going people we've ever dealt with. He was extremely helpful. He answered all of our questions at the time and is still available for more questions. The dealership was equally good. They all make purchasing a car very nice from their general attitude towards customers to the extremely nice waiting area. Overall, we were very impressed and look forward to continued dealings with them in the future. More

I have plenty of Toyota dealerships near my house but I always take the time to go to Lawrence Toyota! This is the 3rd car purchased in my family in the last three years and the service at this dealership always take the time to go to Lawrence Toyota! This is the 3rd car purchased in my family in the last three years and the service at this dealership is excellent. The cars are great, the people are great, and I will continue to give my business to them in the future!! More

LEON VAKSER AND ANDREW BRAND ARE A GREAT ASSET TO THIS DEALERSHIP. LEON IS A TERRIFIC SALESPERSON WITH PATIENCE AND UNDERSTANDING. I APPRECIATE LEON FOR TREATING ME LIKE A FAMILY MEMBER INSTEAD OF SOMEONE DEALERSHIP. LEON IS A TERRIFIC SALESPERSON WITH PATIENCE AND UNDERSTANDING. I APPRECIATE LEON FOR TREATING ME LIKE A FAMILY MEMBER INSTEAD OF SOMEONE TRYING TO PURCHASE A VEHICLE. HE GAVE ME FACTS ON ALL THE VEHICLES I WAS INTERESTED IN AND SUGGESTED I GO HOME AND THINK ABOUT WHICH ONE I WANTED. ANDREW BRAND THE FINANCE MANAGER MADE IT POSSIBLE FOR ME TO GET THE 2011 CAMRY SE. I WILL RECOMMEND THIS DEALERSHIP TO FAMILY AND FRIENDS BECAUSE OF MR VAKSER AND MR BRAND. More

I had a terrific experience with the leasing of my Toyota Camry. Ivan was our salesman and very knowledgeable about the Camry. I liked the fact that he walked me and my husband around the car to point out Camry. Ivan was our salesman and very knowledgeable about the Camry. I liked the fact that he walked me and my husband around the car to point out and describe many of the features of the vehicle. I ended up getting the car that I had wanted at an excellent price. Andrew took care of the paperwork and was very courteous and efficient as well. Ivan is very professional and his follow-up with me was terrific. We will most definitely be back to this dealership for our next Toyota. More

The experience of buying my new toyota was exceptional. Everyone we dealt with was professional, extremely knowledgeable, patient, friendly and helpful. They handled all the paperwork and made sure I unde Everyone we dealt with was professional, extremely knowledgeable, patient, friendly and helpful. They handled all the paperwork and made sure I understood everything I was signing. The service was thorough and swift. We got a great deal and they made sure that any applicable rebates or refunds we were entitled to were given to us since we previously bought a Toyota from them. They answered all our questions thoroughly and even answered questions that we may have in the future. This service was 'the best' and all was done in a swift manner. I would highly recommend them and we are sure we will be buying our next Toyota from them. Thank you Lawrence Toyota for providing such excellent service and having such an exceptional staff. More

The service is good and I tried two cars before I finally decided to buy one of them. The salesperson is nice and patient. And I'm quite happy with my new car. I forgot to bring one of my documents and the d decided to buy one of them. The salesperson is nice and patient. And I'm quite happy with my new car. I forgot to bring one of my documents and the dealer was so nice that he just allowed me to show him after I'm back. So I drove the car away the same day I tested it. More