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Team Toyota of Princeton

Lawrenceville, NJ

4.4
1,487 Reviews

2871 US-1

Lawrenceville, NJ

08648

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Showing 1,487 reviews

November 21, 2012

This was a positive and pleasant overall experience. Brian was very patient and helpful throughout the day. The whole process from multiple test drives through completion of financing took less than 3 h More

by hdomke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Nov 26, 2012 -

Team Toyota of Princeton responded

Thank you for writing about your visit with us! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Jeff Robinson General Manager

November 19, 2012

I had a very positive experience with Leonardo Morales, who was knowledgeable, responsive, answered my questions, avoided the nauseating hard sale, and gave me an excellent price. More

by RichPliskin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One
Nov 19, 2012 -

Team Toyota of Princeton responded

It sounds like you had quite a wonderful experience with our dealership! I'm happy to hear that Leonardo was able to represent Lawrence Toyota well and impress you during the purchasing process of your new vehicle. Thank you for taking the time to write this outstanding and candid review. Before your next servicing visit, find us on Facebook and Twitter to gain access to our latest exclusive specials! Sincerely, Jeff Robinson General Manager

November 17, 2012

Subba, the sales guy was very informative, patient and helped us with our purchase and also worked with his team and gave us a good deal. Highly recommend Subba at Lawrence Toyota More

by Kountinya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Subba Indukuri , Subba Indukuri
Nov 19, 2012 -

Team Toyota of Princeton responded

Thanks so much for taking the time to write about your visit with our dealership! Our staff works very hard to maintain a professional and hassle-free environment and it's encouraging to hear that we were able to exceed your expectations. We hope to build a future relationship with you and look forward to your next visit. Be sure to find us on Facebook and Twitter for access to our exclusive monthly specials. Sincerely, Jeff Robinson General Manager

November 13, 2012

Mr. Mosley was very helpful in all our needs in purchasing a vehicle. He was very pleasent to work with in having all our questions answered and all paperwork done in a timely manner. I would defin More

by marclopez414
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndre Mosley
Nov 17, 2012 -

Team Toyota of Princeton responded

Thank you for taking the time to write this wonderful feedback. I am happy to hear that our staff was able to impress you by delivering the pressure-free and knowledgeable service we are famous for. Thank you for spreading the word about Lawrence Toyota; we hope to work with you, your friends, and your family soon. Check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Jeff Robinson General Manager

November 13, 2012

I've been going to Lawrence Toyota for years for service of my Sienna. I decided to tour the Certified Used lot and met with DeAndre Mosley. DeAndre was pleasant, knowledgeable and professional. It was an More

by JDiaz76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndre Mosley and Andrew Brand
Nov 13, 2012 -

Team Toyota of Princeton responded

Thank you for your glowing recommendation! At Lawrence Toyota customer service and customer satisfaction are of the utmost importance and we are pleased DeAndre and Andrew exceeded your expectations. We hope you enjoy your new car and we look forward to working with you in the future. Also, please follow us on Facebook and Twitter as we have specials exclusively for our followers. Sincerely, Jeff Robinson General Manager

November 07, 2012

We weere in market for 2012 Prius and we made a call to Jean and all was taken care from best pricing to spending time with us in the lot to show us cars. We had such a wonderful experience we bought the c More

by venkatbond2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Paul
Nov 09, 2012 -

Team Toyota of Princeton responded

Your lovely review was a refreshing joy to read. Congratulations on your new Prius; I am sure you are continuing to enjoy it. I am happy that Jean provided you with the pressure-free, efficient, and well-informed customer service we strive to provide to each of our guests. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Lawrence Toyota. We hope to work with you again soon; don't hesitate to call or stop in if there is anything else we can do to help you. Check us out on Facebook and Twitter for the exclusive specials we offer only to our likers and followers! Sincerely, Jeff Robinson General Manager

November 05, 2012

Very friendly, wasn't rushed, gave me all the time I needed. I was two hours late and was still taken care of. Multiple members of the staff worked with me. More

by StrykerLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo Morales
Nov 05, 2012 -

Team Toyota of Princeton responded

Thank you for sharing your feedback with us! At Lawrence Toyota, we strive to deliver patient, honest, and compassionate service to each person that walks through the door of our dealership. I'm happy to read that your experience was no exception and you felt taken care of during your visit. We hope to work with you again in the future; be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Jeff Robinson General Manager

October 29, 2012

Friendly service, fairly responsive. Listened to what I needed and did not try to push options on me that did not apply to what I was looking for. Thought more could have been done on price/deal, but ju More

by rkeane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeAndre Mosley
Oct 29, 2012 -

Team Toyota of Princeton responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. If you would like to discuss the pricing on your deal any further, feel free to call me. If any part of your experience was less than exceptional, I'd like the chance to learn more about it and work towards a resolution. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Chris Erxleben General Sales Manager chriserxleben@lawrencetoyota.com 609.883.4200

October 25, 2012

This week we purchased a new car from Lawrence Toyota. While everyone was very welcoming, the gentleman who worked with us,Ivan Vaden, was exceptional. He was friendly, professional and very well informed More

by jacqueline.grisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Vaden, Ivan Vaden
Oct 29, 2012 -

Team Toyota of Princeton responded

Congratulations on your new purchase! I hope you are continuing to enjoy your vehicle and it’s wonderful to know that you feel confident in your decision to choose Lawrence Toyota as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Jeff Robinson General Manager

October 17, 2012

On Saturday, October 13 we purchased a 2008 Sienna van at Lawrence Toyota. Mr Jackson was a very comfortable and accomodating salesperson to work with. He was patient with our requests to test drive severa More

by arnoldandjoyce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jackson, Brian Jackson
Oct 18, 2012 -

Team Toyota of Princeton responded

Thank you for taking the time to share your feedback! I hope you are continuing to enjoy your purchase. Brian Jackson is an important member of our team and I'm happy to hear that he was able to provide you with the personalized and patient service that you deserve. I am sorry to hear that the process became stressful for you towards the end of your purchase. If you would like to discuss this issue further, please don't hesitate to give me a call so I can better understand the situation and apologize again. On behalf of Lawrence Toyota, I would like to thank you for your recommendations and let you know that we hope to work with you again in the future. Please visit us on Facebook and Twitter for access to our exclusive specials. Take care, Chris Erxleben General Sales Manager chriserxleben@lawrencetoyota.com 609.883.4200

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