
Team Toyota of Princeton
Lawrenceville, NJ
Filter Reviews by Keyword
By Type
Showing 1,488 reviews
Surpassed Expectations I had a bad feeling coming back to this dealership as my past experiences weren't the best with the sales reps, and the managers. I came in looking to I had a bad feeling coming back to this dealership as my past experiences weren't the best with the sales reps, and the managers. I came in looking to terminate my lease and purchase a Lexus IS 250, and Adrian gave me all my different options. Although I wasn't able to fix a deal with this dealership because of my financial constraints I left with a different view of this dealership. I found a better deal for my current scenario, and although I didn't close a deal Adrian followed back. He congratulated me even though we didn't do business. I didn't have to do this review, but I felt the urge to do so. Going forward if I have friends or family looking for a Toyota, or used cars at this location I will confidently sat "Adrian will give you the best deal & give you excellent customer service". Thanks again Adrian, I hope your whole team sees how valuable you are to this company. -Chris More
sad in Richboro took my 2009 Toyota Avalon (bought from them new) to take care of a yellow check engine light that came on after i did tuneup, i was told it is going took my 2009 Toyota Avalon (bought from them new) to take care of a yellow check engine light that came on after i did tuneup, i was told it is going to cost me $ 463.00 (not including part) + tax which includes resealing the air intake manifold, after i picked up the car from them, the price seemed high to me so i called the other Team Toyota in Langhorn, Pa (15 miles away) as well as other nearby Toyota Dealers and they all fall in same ballpark figure of $ 355.00 (including gasket part) + Tax, I called Team Toyota of Princeton back and spoke to the service manager and explained to him the situation and asked him for a refund of the difference of almost $ 120.00 minimum, this guy did not sound happy and was yelling over the phone for no reason, he said he will get back to me but it took him 4 business days to call and admitted overcharging me but he said they had to do other things too !!, when i pressed him about other things he said there was what he called a green gasket which they replaced with a good one as he puts it, i explained to him my car always serviced at your dealership (have hard copies) and what green gasket he is talking about? finally he offered me $ 50.00 store credit which i refused to take and i demanded my full $120.00 refund. finally i asked him if he really care about building customer relations as they advertise and the fact me and my family buy at least 2 cars from them annually, he really does not give a crap about their customers, making the customers happy and customers satisfaction was the farthest thing from his mind, it did not seem to bother him giving a bad name to this dealership also. my advice to any one is not to take your business to Team Toyota of Princeton, NJ unless you enjoy being ripped off. More
NO PRESSURE, INFORMATIVE, HELPFUL Worked with Frank Spalluto looking for a preowned Prius. He is a gentleman, very easy going. Gave lots of information about the car and the various op Worked with Frank Spalluto looking for a preowned Prius. He is a gentleman, very easy going. Gave lots of information about the car and the various options on the lot. Took me to the showroom to me the differences between the 2013 I was looking at and the current model. Let me take 2 different test drives, as this is my first experience with this car. Gave lots of info on the electronics, how to operate them and the car. No pressure to close the sale. More
Buying pre-owned vehicle I was looking for pre-owned car. Edwin helped me with selection of the right car for me. I had very pleasant experience and would recommend Edwin to a I was looking for pre-owned car. Edwin helped me with selection of the right car for me. I had very pleasant experience and would recommend Edwin to any of my friends looking to buy pre-owned car. More
Car purchase Barry: Thank you for making what could have been a nerve wracking experience for us an entirely pleasureable one. You are a knowledgeable, courteous Barry: Thank you for making what could have been a nerve wracking experience for us an entirely pleasureable one. You are a knowledgeable, courteous, personable professional who follows through and quite obviously thoroughly enjoys what he does. Oh, and did I mention a really nice person! I would not hesitate to refer family and friends to you. Thanks again. More
Leasing my new Camry I leased my 2015 Camry from Ando and had a great experience ,so I went back and leased another Camry yesterday a 2017 Camry.Ando is a very understandi I leased my 2015 Camry from Ando and had a great experience ,so I went back and leased another Camry yesterday a 2017 Camry.Ando is a very understanding and patient salesman,no pressure ,honest ,takes his time explaining different features of each Camry model.No hurry,no hassle,very easy to deal with.I would definitely recommend Ando to anyone ,and team Toyota of Princeton for anyone's next vehicle .Nice experience ,rare these days.Thanks again John More
No pressure, easy to talk to and helpful salesman Purchased a used 2013 Prius from Ando. Stopped in on a impluse and he took me for a test drive. Took the time to tell me about all the features and Purchased a used 2013 Prius from Ando. Stopped in on a impluse and he took me for a test drive. Took the time to tell me about all the features and options on all the cars to help make my decision easier. Ando took the time to get to know me and my needs as well as financial constraints to help me arrive at the best possible car and deal. I would recommend Ando to anyone who is in the market for a car. I did not feel pressured at all like a lot of other salesman I have dealt with along my journey. This surely helped me in my decision to go back and get the car from him. You won't regret working with him. More
Great! Whole experience went great! I walked in thinking that there was a 10% chance that I was going to be able to make a deal and get the brand new Prius Whole experience went great! I walked in thinking that there was a 10% chance that I was going to be able to make a deal and get the brand new Prius that I was hoping for, and low and behold I walked out with my Prius! I was dreaming of trading in my older Prius that I had put too many miles on, and they just wouldn't give up on trying to help me make it work. Thank you to Emmanuel! More
Above and beyond service! After a very negative experience a local Honda dealer, I decided to go back to Team Toyota of Princeton. Best move I ever made! I had looked at a few After a very negative experience a local Honda dealer, I decided to go back to Team Toyota of Princeton. Best move I ever made! I had looked at a few cars there a couple years ago. Never bought a car there but remember the great experience I had. Mike Hillocks was my salesman and he was an absolute pleasure to work with. He was very patient, honest and upfront during the entire process. I am 8 months pregnant, so I was very concerned about getting the right car and deal. Mike made this entire experience comfortable for me and had a very good sense of humor. Buying a car can be stressful! Tim Benamara helped me with the final paperwork and was also super helpful. I highly recommend this dealer. Everyone was very pleasant and professional and I would drive the extra hour just to buy a car or have them service my vehicle. Thanks all- I love my new Camry! More
Helpful and knowledgeable My wife and I knew which Sienna we wanted before we visited the dealer. We had been to 2 other Toyota dealerships before this one. We didn't have an a My wife and I knew which Sienna we wanted before we visited the dealer. We had been to 2 other Toyota dealerships before this one. We didn't have an appointment and we met Adrian Flores upon arrival. He was knowledgeable and friendly. When it came time to talk about the price, he was able to workout a deal for us that kept the van in our price range. We highly recommend Team Toyota of Princeton and Adrian Flores. More