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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

May 07, 2018

Nicest Service Dept! Everyone knows you pay more at a dealer than other places but at least this place is always welcoming and nice. The manager cares that customers are More

by Dark19382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know anyone’s name
May 07, 2018

Excellent service! Rob was extremely helpful and knowledgeable in helping in my vehicle decision. Corey was pleasant to work with and made the financing simple and quick More

by NICOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Kenny, Rob Urban, Corey Hobbs
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi Nicole, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 06, 2018

Overall ok. Manual errors shd be avoided. I am sure, as part of the checklist, resetting the "maintenance required" must be there. Was missed out in my case. This definitely raises a question More

by godbole_sanjaya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember employees...
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi godbole_sanjaya, Thank you for leaving us a review! I am very sorry your recent experience with us was not satisfactory. What you are describing is certainly now how we wish do business at Team Toyota. I would like to speak with you personally about this issue. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. I can be reached directly by calling 610 558 6800 x333, at your earliest convenience. I look forward to speaking with you. Kind Regards, Doreen Customer Relations Manager

May 06, 2018

No pressure and I got an amazing deal. Toyota of Glen Mills was great to me. They did not make me feel pressured at all and gave me an amazing deal. Would recommend. More

by EMMACOMER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Leddy, Jake Arrison, Corey Hobbs, Rick Chila Jr, Brandon Andrew, Dave Haggarty, Joseph Lombardi, Jeff Scott, Jim Lawson, Cliff Ashamole
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi EMMACOMER23, Thank you so much for leaving our dealership a 5-star review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 06, 2018

20,000 mile check up Very professional and efficient Sometimes when you have an appointment later in the day you assume you wait time will be longer But mine wasn't an More

by QUINNLQ61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Carpenter
May 17, 2018 -

Team Toyota of Glen Mills responded

Hi QUINNLQ61, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. If there's ever anything we can do better, please let us know. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 04, 2018

Team Toyota is Pretty Freaking Good! The staff at Team Toyota is always professional and courteous. They make everything easier on their customer. Henry in sales is always friendly and al More

by BWILL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry, Jeremy Wood
May 04, 2018 -

Team Toyota of Glen Mills responded

Hi BWILL23, Thanks so much for the 5-star review! We are so happy that you had an enjoyable experience at Team Toyota of Glen Mills. We agree, Jeremy is a true professional. I'll let him know you've mentioned him in your review. If there is ever anything we can do to improve your experience during future visits, please don't hesitate to let us know. Thanks again for your review! Kind Regards, Doreen Customer Relations Manager

May 04, 2018

Shannon Cross is reason I bought from Team Toyota The professional skills of Shannon Cross is the reason I purchased my car from Team Toyota. Highly recommend Glen Mills Team Toyota. Outstanding team More

by deergypsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cross, Corey Hobbs, Nic Garcia, Nic Esposito
May 04, 2018 -

Team Toyota of Glen Mills responded

Hi deergypsy, Thanks so much for the review! We are so happy that you had an enjoyable experience at Team Toyota of Glen Mills. We agree, Shannon is a true professional. I'll let her know you've mentioned her in your review. If there is ever anything we can do to improve your experience during future visits, please don't hesitate to let us know. Thanks again for your review! Kind Regards, Doreen Customer Relations Manager

May 03, 2018

Great team I always have great service. The people are so nice and they even washed my car. What a bonus! I took it in for inspection. They did try to sell me a More

by Grammyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce
May 04, 2018 -

Team Toyota of Glen Mills responded

Hi Grammyd, Thanks so much for the review! We are so happy that you had an enjoyable experience at Team Toyota of Glen Mills. If there is ever anything we can do to improve your experience during future visits, please don't hesitate to let us know. Thanks again for your review! Kind Regards, Doreen Customer Relations Manager

May 03, 2018

Best ever sales and service Our salesman again, helped us find the best selection to fit our needs. His input was spot on once again [a repeat buy from our salesman] and third v More

by TOMDADDY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Schleppenbach
May 04, 2018 -

Team Toyota of Glen Mills responded

Hi TOMDADDY1, Thanks so much for the 5-star review! We are so happy that you had an enjoyable experience at Team Toyota of Glen Mills. If there is ever anything we can do to improve your experience during future visits, please don't hesitate to let us know. Thanks again for your review and more importantly for your continued business! Kind Regards, Doreen Customer Relations Manager

May 03, 2018

Very good service Had my car serviced recently, fast and efficient service. Service agent was very nice, and the service was quick. Every one was cordial and very help More

by JJ1839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
May 04, 2018 -

Team Toyota of Glen Mills responded

Hi JJ1839, Thanks so much for the 5-star review! We are so happy that you had an enjoyable experience at Team Toyota of Glen Mills. If there is ever anything we can do to improve your experience during future visits, please don't hesitate to let us know. Thanks again for your review! Kind Regards, Doreen Customer Relations Manager

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