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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

May 24, 2018

Excellent customer service Henry always listens to me as a customer and works to accomedate me and make sure I am happy with the service provided. He does a great job fixing any More

by JACOBSA915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Oswald
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi JACOBSA915, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. I will be sure to pass along the compliments to Henry. Kind Regards, Doreen Customer Relations Manager

May 23, 2018

complementary service I came in for my first New car complemtary service. I had a tire replaced at 6000 mile and wanted it rotated to the right front. After telling the ser More

by NOREPLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelsey Lane
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

May 23, 2018

Fast efficient and friendly. No cost to me. My reason for being there with my Toyota Prius was because Toyota Corp felt it needed to replace faulty headlight frames on the model year vehicle I o More

by ATYNAN2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi ATYNAN2, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 23, 2018

Great I was very happy with the entire process of purchasing a new vehicle at Team Toyota. I was comfortable the whole time and Jeremy made sure i got what More

by KPW14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wood, Jacob Kauriga
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi KPW14, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 22, 2018

Great experience The sales Staff at Team Toyota are friendly, professional and easy to deal with while buying a new car. My wife had a deal within 1 hour. The staff More

by OZTPATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Urban, Joseph Lombardi
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi OZTPATH, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new Rav4! Kind Regards, Doreen Customer Relations Manager

May 22, 2018

Service is always professional My family have bought most of our cars from team. We also service our cars there. Chris is always considerate and helpful. I would recommend Team. More

by JPASSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hines
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi JPASSO, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your continued business. I will be sure to pass along the compliments to Chris. Kind Regards, Doreen Customer Relations Manager

May 22, 2018

Do not use for sunroof repair I am updating my original review. Now if I could I would give it double 0. Do not use The Water Doctor who they brought in to "repair" sunroofs. I sho More

by Resena
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
May 21, 2018

Poor customer service and even worse communication 2 years ago, drivers side visor broke. Made appt, it was covered due to known defect. Dropped car at scheduled time, service dept called a few hours l More

by Frankthetank
Customer Service
Recommend Dealer
No
Employees Worked With
Dont know name of service writer, Amanda Goffney
May 20, 2018

Loved it I thought Rob was absolutely fantastic. I got a beautiful new car that he did a great job explaining to us. I was really stuck between two cars and th More

by MINDYCOLEMAN915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Urban, Joseph Lombardi
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi MINDYCOLEMAN915, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 20, 2018

Great customer service; unfair prices The customer service is great here and the employees are very helpful, but when it comes time for the bill that's where everything goes down hill... t More

by MOE.02_60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Rivera, Brandon Andrew, Dave Haggarty, Jacob Kauriga, Jeff Scott, Jim Lawson
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi MOE.02_60, 

 Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

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