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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

May 30, 2018

Go somewhere else for service 1st time here was lied too and took over 2 hrs to rotate tires n give it a look over. 2nd time here took over 2hrs for oil change and look over. Eithe More

by Me123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None in service
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Me123, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

May 30, 2018

Great!!! A wonderful experience - I love my new car!!! Lee was incredibly helpful throughout the entire process and made it easy and pain free. I would happily More

by mtopp4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Cross, Lee Phillips
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi mtopp4, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 30, 2018

Highlander service It’s better than Newark Toyota, in sales and service. Lauren Pierce is an amazing salesperson, and I send as many people to her as possible. More

by CABERLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget names
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi CABERLIN, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

30,000 and inspection Service center is friendly and informative Just takes a long time to bring car to you after you have paid and cashier called for it More

by ROBINIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Urban, Amanda Goffney
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi ROBINIV, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

Rav4 first Toyota Experience I leased a Toyota for the first time and I greatly enjoyed the experience I had with the Glen Mills Toyota Team. Nick, the salesman I worked with, was More

by Ashelly24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Esposito
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi Ashelly24, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 29, 2018

Professional but pricey . Can get appts quickly. While waiting for an oil change, expect a list of recommendations! Will not work with you over a repair as far as price is co More

by DELAWAREDAVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Castor
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi DELAWAREDAVE, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us as we take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager (610)558-6800 x333

May 29, 2018

Very satisfied customer!! The customer service that I received from start to finish, they could not have been any nicer. Everyone treated me as if I mattered!!! What a great fe More

by RHOFFMAN1817
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bausman, Amanda Goffney, Emily Holt
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi RHOFFMAN1817, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

May 29, 2018

Used car sale My salesperson was Dave Castor. He was knowledgeable and informative but not pushy. This was the second vehicle we bought from this dealership and a More

by RSH226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Castor
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi RSH226, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car! Kind Regards, Doreen Customer Relations Manager

May 29, 2018

The BEST Toyota Dealership around. Team Toyota of Glen Mills I have acquired numerous Toyota vehicles at various Toyota Dealerships over the years, Tundra, Camry, Avalon, Corolla, Camry, RAV4, and Highlander. More

by Dan Yashin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Carpenter
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi Dan, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Enjoy your new car, I will be sure to pass along the compliments to the Team! Kind Regards, Doreen Customer Relations Manager

May 28, 2018

last Minute Call Your service representatives were super getting me an oil change before traveling to NYC. Very helpful and rushed for me to visit my husband in the h More

by HELEN.WALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names.
May 30, 2018 -

Team Toyota of Glen Mills responded

Hi HELEN.WALKER, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. I hope everything is OK with your husband. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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