
Team Toyota of Glen Mills
Glen Mills, PA
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Horrible Experience I purchase new vehicles frequency and Team Toyota is by far the worst experience I have ever had in purchasing a new vehicle. Please avoid this dealer I purchase new vehicles frequency and Team Toyota is by far the worst experience I have ever had in purchasing a new vehicle. Please avoid this dealership at all costs! More
Finally This was the 1st time in my last 4 visits that I got in and out when they promised. Plus the quality of work was good. This was the 1st time in my last 4 visits that I got in and out when they promised. Plus the quality of work was good. More
I felt welcome Immediately upon entering the service department,.I was greeted by the staff. I was checked in right away. I was told how long my scheduled service Immediately upon entering the service department,.I was greeted by the staff. I was checked in right away. I was told how long my scheduled service would take and offered to have my car washed after the service. When completed, the scheduling coordinator was so pleasant, and the manager came over and greeted me and asked if I had.any questions or additional needs. I love Team Toyota Glen Mills. So pleased that I bought my 2018 Toyota Camry from this dealership. More
Great Very helpful and pleasant to work with. They told me exactly what needed to be done to my car and how much before they put in any work Very helpful and pleasant to work with. They told me exactly what needed to be done to my car and how much before they put in any work More
Unorganized I come here for all my prepaid service. But, they cannot account for my 30000 mile maintenance. Also, I was charged for an air filter service. When it I come here for all my prepaid service. But, they cannot account for my 30000 mile maintenance. Also, I was charged for an air filter service. When it should've been covered. There seems to be only one person in the service department that knows what's going on and how to look up service contacts, correctly. More
Slow turn around & misdiagnosis Love the courtesy car. Employees are always exceptionally courteous. Getting a replacement tire took several several days. These tires are available Love the courtesy car. Employees are always exceptionally courteous. Getting a replacement tire took several several days. These tires are available with a few miles of you location. Another time I was scheduled to come in b/c Team Toyota was READY to replace my recalled wiring harness but then did not have the harness available after schedulingme to come & have it replaced.. Getting the recalled wiring harness took several MONTHS. After it came in again to have it replaced, I was then told we didn't need it b/c it was previously replaced. I bought the car from your location. Why didn't you know that? That's twice a had to take time off of work. Very frustrating. :( More
On time and timely The appointment was on time and service provided in a timely manner. Waiting area was excellent. Would highly recommend this center for both sales a The appointment was on time and service provided in a timely manner. Waiting area was excellent. Would highly recommend this center for both sales and service. More
Excellent It is always a great experience at Team Toyota of Glen Mills. Chris Hihn is a true asset to your team! Keep up the good work! It is always a great experience at Team Toyota of Glen Mills. Chris Hihn is a true asset to your team! Keep up the good work! More
Jill Joy We bought the car from you in ‘09. My daughter is now a college grad and moving to WI to start her career. I wanted to have the car looked all over to We bought the car from you in ‘09. My daughter is now a college grad and moving to WI to start her career. I wanted to have the car looked all over to make sure it was ready for the trip out there. Jill Joy was extremely helpful and knowledgeable explaining what options I had regarding the car. The car is all ready for its new home and I feel great about that. More
Great people Great team. Good people. Great experience. Smooth transaction. Friendly, safe and clean environment. I felt very comfortable being here and look forwa Great team. Good people. Great experience. Smooth transaction. Friendly, safe and clean environment. I felt very comfortable being here and look forward to coming back. I have even recommended this dealership to family and friends. More