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Team Toyota of Glen Mills

Glen Mills, PA

4.3
883 Reviews

1050 Baltimore Pike

Glen Mills, PA

19342

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Showing 883 reviews

June 06, 2018

Horrible Experience I purchase new vehicles frequency and Team Toyota is by far the worst experience I have ever had in purchasing a new vehicle. Please avoid this dealer More

by MATTHEW.SOKOLOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Andrew, Harshaan Athwal, Jacob Kauriga
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi Matthew, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 06, 2018

Finally This was the 1st time in my last 4 visits that I got in and out when they promised. Plus the quality of work was good. More

by FRED1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who serviced my vehicle
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi FRED1159, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 05, 2018

I felt welcome Immediately upon entering the service department,.I was greeted by the staff. I was checked in right away. I was told how long my scheduled service More

by BARBARAREMBERTPRICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Zadorzany
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BARBARAREMBERTPRICE, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 05, 2018

Great Very helpful and pleasant to work with. They told me exactly what needed to be done to my car and how much before they put in any work More

by AMACCARIO12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi AMACCARIO12, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 05, 2018

Unorganized I come here for all my prepaid service. But, they cannot account for my 30000 mile maintenance. Also, I was charged for an air filter service. When it More

by BIGALI99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hamid Rehman
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BIGALI99, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 04, 2018

Slow turn around & misdiagnosis Love the courtesy car. Employees are always exceptionally courteous. Getting a replacement tire took several several days. These tires are available More

by CAPITALMANAGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Phillips
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi CAPITALMANAGERS, 

Thank you for taking time out of your day to leave our dealership a review. It appears we came up short of your expectations, and to be quite frank, our own expectations for our customers. We take great pride in making sure our customers are treated honestly and fairly. As a consumer, we understand you have many options of going to any number of dealerships and the fact that you chose us means a great deal to our Team. Customer satisfaction is our number one priority and an unhappy customer is something I would like to address, personally. Please contact me at the number below if you'd like to discuss your experience further. Thank you again for your review. Best Regards, Doreen (610)558-6800 x333

June 04, 2018

On time and timely The appointment was on time and service provided in a timely manner. Waiting area was excellent. Would highly recommend this center for both sales a More

by BDNGOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Krupiak, Mike Palombi
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi BDNGOLF, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 03, 2018

Excellent It is always a great experience at Team Toyota of Glen Mills. Chris Hihn is a true asset to your team! Keep up the good work! More

by ASFREDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hihn
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi ASFREDX, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

June 03, 2018

Jill Joy We bought the car from you in ‘09. My daughter is now a college grad and moving to WI to start her career. I wanted to have the car looked all over to More

by PAMDMERIGGI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Joy
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi PAMDMERIGGI, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Best wishes to your daughter in her new career! Kind Regards, Doreen Customer Relations Manager

June 03, 2018

Great people Great team. Good people. Great experience. Smooth transaction. Friendly, safe and clean environment. I felt very comfortable being here and look forwa More

by nick.verna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance guy is was pretty cool too., Lauren Pierce
Jun 25, 2018 -

Team Toyota of Glen Mills responded

Hi nick.verna, Thank you so much for leaving our dealership a review! We're excited to hear that you had a great experience with us. We take great pride in our facilities and employees, but even more pride in creating a satisfied customer like yourself. Thank you again for your review, and more importantly, for your business. Kind Regards, Doreen Customer Relations Manager

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